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i.g. Burton Buick GMC of Glen Burnie - Service Center

Glen Burnie, MD

4.9
230 Reviews

230 Reviews of i.g. Burton Buick GMC of Glen Burnie - Service Center

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March 09, 2021

I always receive excellent service from Wilkins. It's easy from scheduling appointments, to arrival and completion of services. The service managers are great (I don't know their names). I highly recomme More

by wandagalloway3816
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna
February 23, 2021

My experience with Wilkins Buick was very pleasant. The staff and crew were professional; gave excellent service. The way area is clean and comfortable. Thanks. More

by davis1boyd3@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Greenstein, Donna Allen
February 23, 2021

Kevin Prodoehl was very knowledgeable and Polite stayed late to see the service was Completed . Great customer service and very clean waiting area and drinks More

by Roandvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Prodoehl
February 11, 2021

Wilkens gmc Service Dept (Bob & Sandy) did an outstanding job of having my vehicle towed to dealership and quickly servicing and getting my truck back in a timely matter. Great job! More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob/ service manager Sandy /service advisor
January 31, 2021

We had a complicated situation involving the extended warranty and a costly repair. Wilkins got everything approved and completed the work in a realistic time frame. The results were better than we expec More

by mmantani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Greenstein
January 30, 2021

I took vehicle in for oil change, lube and tire rotation. Greeted professionally and friendly. Work was completed much more quickly than I expected. Everything done satisfactorily. More

by 911Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
January 26, 2021

COVID-19 COMPLIANT!HONEST AND TIMELY SERVICE! ALL THE GUYS ARE NICE...BUT ASK FOR KEVIN PRODOEHL. HE EXPLAINS EVERYTHING. I FELT COMFORTABLE AND SAFE More

by inspiredklogan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KEVIN PRODOEHL
January 22, 2021

Svc was Ok. Had to come back for coolant light, But when I did the Diesel mechanic was very polite and shared some good Technical-information with me about my vehicle. Would be nice to have the option To More

by Berniepops185
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
January 20, 2021

Hi my name is Cynthia and I have been coming to your service department for a while. I have been deal with a man named Kevin and he has been very helpful. I really like his work ethics. Kevin makes sure More

by cynthia.molineiro2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
January 20, 2021

I always have a nice experience at the Wilkins service department. I have an older truck, but they help me take care of it. The service associates are helpful and friendly, in person and on the phone. S More

by J.naylor19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Greenstein
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