i.g. Burton Buick GMC of Glen Burnie - Service Center
Glen Burnie, MD
229 Reviews of i.g. Burton Buick GMC of Glen Burnie - Service Center
Work on car Had a problem with m windshield wiper fluid Kevin was right on it and took care of it was quick and professional with a good personality Had a problem with m windshield wiper fluid Kevin was right on it and took care of it was quick and professional with a good personality More
Would not recommend Wilkins Buick for service It took an hour and a 1/2 tire rotation and oil change If I didn't tell the front this gentleman I had to leave and put the car back together it would still b hour and a 1/2 tire rotation and oil change If I didn't tell the front this gentleman I had to leave and put the car back together it would still been there More
Very efficient service! I came to Wilkens when my car failed the state emissions test. They gave me an appointment immediately, and did exactly what they told me they would d I came to Wilkens when my car failed the state emissions test. They gave me an appointment immediately, and did exactly what they told me they would do. I would recommend them to others, and use their service again. More
Excellent Service The staff was very professional and welcoming upon my arrival. They took their time to ensure my service needs were met. Great Staff I will be returni The staff was very professional and welcoming upon my arrival. They took their time to ensure my service needs were met. Great Staff I will be returning. Thanks More
Sevice Department The Service was great and very fast. I did not have to wait long for the maintenance to be completed Only complaint- My car seat was moved too far ba The Service was great and very fast. I did not have to wait long for the maintenance to be completed Only complaint- My car seat was moved too far back and the side windows were adjusted. I took me several times to get everything back to where I had it. If the side windows and seat have to be moved- put them back before returning my car. When I sat in my car, I felt I was on the floor in the back seat. This made me so angry. More
Fixed in a day Dropped it off on Thursday night, they called me first thing Friday morning and picked it up Saturday morning, painless experience for me and my famil Dropped it off on Thursday night, they called me first thing Friday morning and picked it up Saturday morning, painless experience for me and my family. More
oil change They were pleasant. I think they did a good job. But I was in a hurry and I couldn’t wait for them to wash my car because I had to be at work I though They were pleasant. I think they did a good job. But I was in a hurry and I couldn’t wait for them to wash my car because I had to be at work I thought it took just a little long. More
Great Service! The service staff was personable and professional. My wait time was not bad considering my appointment was for a state inspection. I appreciate thei The service staff was personable and professional. My wait time was not bad considering my appointment was for a state inspection. I appreciate their consideration and understanding of my time. More
Service In and out quick service clean and friendly service center. Pleasant and friendly service rep. Clean waiting area. On time schedule appt explained al In and out quick service clean and friendly service center. Pleasant and friendly service rep. Clean waiting area. On time schedule appt explained all service performed More
Emergency Repair Had to have car towed here because of breakdown while traveling. Once the process started it went smoothly. However, it began very poorly, as they c Had to have car towed here because of breakdown while traveling. Once the process started it went smoothly. However, it began very poorly, as they could not find the car or keys from the tow truck drop-off the previous evening. Had an 11:00 AM appointment, booked on-line after breakdown, but car was not looked at until 2:00 PM. Was told the car could not be finished until the next day, but received a call 15 minutes before they closed that it was ready. Communication does not seem to be this dealership's strength. More