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i.g. Burton Buick GMC of Glen Burnie - Service Center

Glen Burnie, MD

4.9
230 Reviews
Call Service Center (410) 689-8000

230 Reviews of i.g. Burton Buick GMC of Glen Burnie - Service Center

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August 11, 2024

Great service easy to do on line Kevin my service advisor was very helpful, even got a courtesy wash More

by PTorre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Aug 12, 2024 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our online service and that Kevin was able to assist you. It's always nice to know our customers appreciate the little touches, like a courtesy wash. We look forward to seeing you again at i.g. Burton Buick GMC of Glen Burnie! Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

July 12, 2024

Kevin and the mechanics are awesome! Great customer service as well! I really appreciate your work. More

by derrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Jul 15, 2024 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you, Derrick, for the fantastic review! We're thrilled to hear that Kevin and our team provided you with awesome customer service. We appreciate your kind words and your business at Burton Buick GMC of Glen Burnie. We look forward to seeing you again! Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

July 04, 2024

Sandy Greenstein is outstanding. He ensures all of my concerns are met and all of my required maintenance is addressed. He keeps me informed of what's being done and explains things More

by tstrainor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sandy Greenstein
Report | Print
Jul 05, 2024 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you for choosing i.g. Burton Buick GMC of Glen Burnie for your automotive needs! We are thrilled to hear about your positive experience with Sandy. We are proud to have him on our team, providing excellent service and keeping you well-informed. We appreciate your kind words and look forward to assisting you again. Drive safely! Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

June 28, 2024

Excellent service, I will always recommend friends and family. Thank you very much Kevin for assistance 🙏 More

by Bashir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Jun 28, 2024 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you for the kind words and recommendation! We appreciate your support and are thrilled to hear that Kevin provided excellent service. We look forward to assisting you, your friends, and family in the future at i.g. Burton Buick GMC of Glen Burnie. Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

June 27, 2024

I always have a great experience. This time I got towed in because my spare tire went flat. Even though I missed my scheduled appointment, they were so flexible and I was driving my f More

by Ms. Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy
Report | Print
Jun 28, 2024 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you, Amanda, for sharing your positive experience with us at i.g. Burton Buick GMC of Glen Burnie. We appreciate your kind words and are thrilled to hear that Sandy provided you with exceptional service during your visit. We look forward to welcoming you back in the future, and please don't hesitate to share your experience with others. Drive safely! Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

June 25, 2024

Service and communication excellent, Kevin keeps me informed on my vehicle status and maintenance report. More

by gjefferson5682
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Prodoehl
Report | Print
Jun 26, 2024 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you for the positive review and for highlighting our excellent service and communication. It's great to hear that Kevin provided you with updates on your vehicle status and maintenance report. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

September 30, 2023

Bought my Yukon here almost 7 years ago & I’ve been taking it here for service ever since. They are friendly; they communicate well & really take care of me & my vehicle. I highly recommend buying a ve More

by WhoDeyJen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy, Bonnie
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November 16, 2022

Sandy & Donna are wonderful, and very attentive to details. The whole Buick team works seamlessly, calmly, and tirelessly to keep this buick in good shape, and my family safe on the road. They are car More

by PEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Greenstein, Donna
Report | Print
November 16, 2022

Will not take my truck anywhere else . A very honest , fair and reliable service department . Always pleased More

by Elwood Dale Parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Christopher
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November 11, 2022

Very pleased with the care this dealership provides. Friendly, informative, takes time to explain and correct problems. More

by welabby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Greenstein, tech
Report | Print
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