i.g. Burton Buick GMC of Glen Burnie - Service Center
Glen Burnie, MD
228 Reviews of i.g. Burton Buick GMC of Glen Burnie - Service Center
Wilkins ignored my VM which described in detail my displeasure with their service. I'll Never Return. My vehicle was filthy, oil everywhere, even surrounding the passenger seat. Several parts rattle b displeasure with their service. I'll Never Return. My vehicle was filthy, oil everywhere, even surrounding the passenger seat. Several parts rattle because they are loose. A poor job overall. More
Great place to have my Yukon serviced. Very thorough and thoughtful service department. I definitely don’t mind leaving my truck in their hands. Very thorough and thoughtful service department. I definitely don’t mind leaving my truck in their hands. More
I had outstanding service from my service mgr, Sandy Greenstein. I was leaving for vacation on 7/11. On 7/10, my SUV started shaking, my dashboard lit up, and power was slowing down. I pulled over into Greenstein. I was leaving for vacation on 7/11. On 7/10, my SUV started shaking, my dashboard lit up, and power was slowing down. I pulled over into a shopping area. I called and talked to Sandy explaining that was leaving for vacation on 7/11 and could he fit me in. He said he would take care of me and he sure did. My SUV was towed and within 2 hours I had my diagnosis and assurances it would be ready for my trip on 7/11. They were able to repair my SUV and have it ready for pickup mid-morning on 7/11. He took my situation into consideration and made sure my vacation plans were not going to jeopardized. I also want to thank the mechanic for his work on my SUV. Sandy has been my service manager for a long time. He has always being very professional and helping with my vehicle issues. I thanked him for his help and even commented on my social media pages. I appreciate him and the work of your dealership. You treat your customers right! More
Had service 2017 gmc terrain last Saturday. Didn't wait that long. I highly recommend this dealership. Kevin is one of the best service advisors. Didn't wait that long. I highly recommend this dealership. Kevin is one of the best service advisors. More
Really appreciate the ease and flexibility with scheduling appointments at this dealership. The loaner process is smooth and I haven’t had to spend very long at the shop to drop off or pick up my c scheduling appointments at this dealership. The loaner process is smooth and I haven’t had to spend very long at the shop to drop off or pick up my car. Kevin has been great with my car ready to go and work has been exactly as described. More
Sandy Always makes sure that I have a pleasant experience. I walked in and he had room for an oil change and tire rotation and greeted me with a friendly smile. experience. I walked in and he had room for an oil change and tire rotation and greeted me with a friendly smile. More