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i.g. Burton Chevrolet of Milford

Milford, DE

4.9
124 Reviews

793 Bay Rd

Milford, DE

19963

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Showing 124 reviews

February 12, 2025

Jackie was very helpful throughout my service. I was able to contact her and receive replies in a timely manner. She kept me informed. More

by horsemanlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Feb 13, 2025 -

i.g. Burton Chevrolet of Milford responded

Thank you so much for your wonderful review! We’re thrilled to hear that Jackie provided you with such helpful and timely service. Keeping our customers informed is a top priority at IG Burton Chevrolet of Milford, and we're glad to see that reflected in your experience. We appreciate your feedback and look forward to assisting you again in the future! Best, The i.g. Burton Chevrolet of Milford Team

February 11, 2025

The service department kept us informed about what was going on with the repairs. The service rep was knowledgeable and explained what needed to be repaired . Great service! More

by othellh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Our service rep was great
Feb 12, 2025 -

i.g. Burton Chevrolet of Milford responded

Thank you for your wonderful review! We’re thrilled to hear that our service department kept you informed and that you found our service representative knowledgeable. At IG Burton Chevrolet of Milford, we strive to provide great service to all our customers. We look forward to seeing you again for your future automotive needs! Best, The i.g. Burton Chevrolet of Milford Team

February 09, 2025

I was acknowledged when I walked in. I gave you my car keys and you gave me a ride home. You let me know my car was ready, and the driver is coming back for me. My car didn't take long t More

by Gigglesc_76
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Don't remember
Feb 11, 2025 -

i.g. Burton Chevrolet of Milford responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with us at IG Burton Chevrolet of Milford. It's great to know that our service team was able to assist you promptly and make your day a little easier. We truly appreciate your kind words and look forward to seeing you again for your next service! Best, The i.g. Burton Chevrolet of Milford Team

February 08, 2025

Poor experience- overcharging and overpricing of services; 2 months waiting time and still no resolution; had to call to get status of progress which was “nothing done”; $450 for car inspection and More

by THazz11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Casey
Feb 10, 2025 -

i.g. Burton Chevrolet of Milford responded

Thank you for sharing your experience with us. We understand your frustration regarding the service and pricing you encountered at IG Burton Chevrolet of Milford. We strive to provide clear communication and transparency with our customers, and your feedback is invaluable. We encourage you to reach out to us directly to discuss your concerns further, as we want to ensure we address any issues you faced. Thank you for your feedback, and we hope to have the opportunity to improve your experience in the future. Best, The i.g. Burton Chevrolet of Milford Team

February 07, 2025

I want to thank i. g. Burton for having the cars and trucks we desire to own. I want to thank Chris Lambert for his experience to work out a deal for us and get get us More

by Peter B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lambert
Feb 07, 2025 -

i.g. Burton Chevrolet of Milford responded

Thank you, Peter and Nora! We truly appreciate your kind words about Chris Lambert and your experience at IG Burton Chevrolet of Milford. It's wonderful to hear that you felt supported throughout the process and that Chris was able to help you with all your needs. We’re proud to have him on our team. Thank you for choosing us, and we look forward to seeing you again soon! Best, The i.g. Burton Chevrolet of Milford Team

February 06, 2025

Service was completed in a timely manner and was informed of all issues checked and corrected More

by Bfibelkorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Feb 07, 2025 -

i.g. Burton Chevrolet of Milford responded

Thank you for your wonderful review! We're thrilled to hear that your service was completed promptly and that you were kept informed about the issues checked and corrected. At IG Burton Chevrolet of Milford, we strive for transparency and efficiency. We look forward to serving you again in the future! Best, The i.g. Burton Chevrolet of Milford Team

February 06, 2025

I was charged incorrectly for my oil change and tire rotation. I don’t understand how companies always try to get over on loyal customers More

by tiaire17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know her name
Feb 07, 2025 -

i.g. Burton Chevrolet of Milford responded

Thank you for sharing your experience with us. We understand your frustration regarding the charges for your oil change and tire rotation. Your feedback is important, and we appreciate you bringing this to our attention. Please feel free to contact us directly so we can resolve this matter for you and ensure you receive the service you deserve. Best, The i.g. Burton Chevrolet of Milford Team

February 06, 2025

Easy to buy at I. G. Burton Chevy in Milford. Very friendly staff and always enjoy working with Walter! More

by Ronald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Walls
Feb 07, 2025 -

i.g. Burton Chevrolet of Milford responded

Thank you, Ronald! We're thrilled to hear that you found it easy to buy from IG Burton Chevrolet of Milford and enjoyed working with Walter. Our friendly staff is always here to assist you, and we appreciate your positive feedback. We look forward to seeing you again soon! Best, The i.g. Burton Chevrolet of Milford Team

February 05, 2025

Very professional and courteous. Didn't need to wait long for service to be completed and customer lounge was clean and comfortable. More

by Bobby P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Feb 06, 2025 -

i.g. Burton Chevrolet of Milford responded

Thank you for your kind words, Bobby! We truly appreciate your positive feedback about the professionalism and courtesy you experienced at IG Burton Chevrolet of Milford. We're glad to hear that your service was completed promptly and that you found our customer lounge to be clean and comfortable. We look forward to welcoming you back for your next visit! Best, The i.g. Burton Chevrolet of Milford Team

February 04, 2025

I had a great customer experience. Iam allways taken care of by the service team everytime i am there. They keep me very informed on what needs to be done to my car. And they allways t More

by Joe Benton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Feb 05, 2025 -

i.g. Burton Chevrolet of Milford responded

Thank you for your kind words! We're thrilled to hear about your great experience with our service team at IG Burton Chevrolet of Milford. It's wonderful to know that you feel informed and respected during your visits. We truly appreciate your loyalty and look forward to serving you again in the future! Best, The i.g. Burton Chevrolet of Milford Team

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