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i.g. Burton Chrysler Dodge Jeep Ram FIAT of Berlin

Berlin, MD

4.6
140 Reviews

10420 Old Ocean City Boulevard

Berlin, MD

21811

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140 Reviews of i.g. Burton Chrysler Dodge Jeep Ram FIAT of Berlin

October 26, 2024

Karen was very nice and helpful but the problem with my truck was not able to be fixed because my computer on my truck didn't work with yours. It's a hit and miss things that will take try and error to fin More

by Dodge truck
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen , Andi Stombaugh
October 26, 2024

Went in for an oil change and tire rotation. They told me they could not do a tire rotation bc my lugs were swollen. So I went down the street to wainwrights and they said my lugs were fine. Thi More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andi Stombaugh
October 25, 2024

Faith is always professional and friendly. She explains issues with extreme knowledge but in terms that you understand. More

by stevefingles1@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andi Stombaugh
October 25, 2024

Found oil puddle on steering column and dog house, no dash lights or tailights that night (I had to reset), seat and mirrors adjusted for a midget. Nothing good to say. More

by 0311chief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie
October 25, 2024

The people in service are very friendly and will call you back. I enjoy working with them More

by Kraig H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
October 23, 2024

Mike and Jackie were super friendly and helpful! Got me into my dream vehicle! Went above and beyond to assist us. More

by Leeanne Shank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike and Jackie
October 22, 2024

Great service, very pilot, timely in getting things done and provided me updates along the way! More

by William_bush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen
October 22, 2024

Faith as always is very professional and kind . She takes care of whatever I need and gets me a appointment as quickly as she can More

by trishajackson59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know anyone else
October 20, 2024

Dropped off my gladiator on a Sunday for a Tuesday appointment and got a call on Monday afternoon that it was all fixed. Excellent and fast service More

by cmontross15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andi Stombaugh
October 19, 2024

Worst Dealer ever, they do not honor warranty on vehicles. The staff are unqualified and should be working in the fast food industry, maybe. Will be taking corvette and Ram elsewhere More

by JMSCHULTZ58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karon