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i.g. Burton Chrysler Dodge Jeep Ram of Smyrna - Service Center

Smyrna, DE

4.5
134 Reviews

134 Reviews of i.g. Burton Chrysler Dodge Jeep Ram of Smyrna - Service Center

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June 24, 2014

Completely unprofessional I was getting a part replaced on my car that should take about an hour to replace. Not the case. I asked I for a shuttle home, the representative said More

by Unhappymomof2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tammy
November 14, 2013

Have a 300C and have had an ongoing issue with the darn radio and hands free phone working right. Took it to dealer I bought it at and they kept telling me I wasn't working it right. Tryed Smyrna dealer, More

by tiffany995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will and Stu
July 24, 2013

Stu was very rude and condescending. Gave me the price to replace my hood or have it repainted instead of trying to help me. My car was 4 years old and has rust/ corrosion on the other side of the hood. Have More

by Tressa0711
Price
Recommend Dealer
No
Employees Worked With
Stu service manager
August 06, 2012

Purchased a used 2011 jeep Cherokee with 30000 miles this is the 3 rd time its been back to service for an engine light problem it was diagnosed to be a bad head the second time there waisted two days work w More

by patrickfabbroni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
young guy Will and Stew
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