i.g. Burton Chrysler Dodge Jeep Ram of Smyrna - Service Center
Smyrna, DE
134 Reviews of i.g. Burton Chrysler Dodge Jeep Ram of Smyrna - Service Center
I was disappointed to find out they do not rotate duelly tires, I think that information should be on the website Also the next after the dealership worked on my car my check engine came on, coincidence? W tires, I think that information should be on the website Also the next after the dealership worked on my car my check engine came on, coincidence? Who knows More
Damaged my 2023 1500 during oil change now dragging feet to fix it. Thought things may be different once Burton took over. Sadly, I see poor business as usual. Seriously, with all the options out there why to fix it. Thought things may be different once Burton took over. Sadly, I see poor business as usual. Seriously, with all the options out there why would I use this company ever again? Short answer I will not. Managed to bumble the mower basic of service requests…. More
Their prices are exorbitant however if you do get work done there it's usually good and my repair done correctly. I don't like how the service manager, in an insistent kind of way, wants me to give a 5 st done there it's usually good and my repair done correctly. I don't like how the service manager, in an insistent kind of way, wants me to give a 5 star review which would make him look good. That's cheesy. For that they get 2 stars. If I'm sent a review and they warrant x amount of stars I'll make the decision based on performance. If he knocked a few bucks off the bill as a good gesture being I've been a returning customer there from when it was BCP, that would have been worth something. Being he didn't and was only interested in a favorable review, sorry, not interested. More
This time bad experience number one they did not check something that needed to be checked an app Axel and number two they did not put my sticker on after my oil change and number three they did not reset something that needed to be checked an app Axel and number two they did not put my sticker on after my oil change and number three they did not reset my oil gauge in my vehicle. This is never happened before just needs to be drawn to somebody’s attention. More
The staff are always friendly, welcoming and willing to go the extra mile to make sure their customers are taken care of. They communicate well and provide speedy service! go the extra mile to make sure their customers are taken care of. They communicate well and provide speedy service! More
Excellent care for my vehicle. Easy to make appointment. Was able to schedule service when it was convenient for me. Staff very friendly. Easy to make appointment. Was able to schedule service when it was convenient for me. Staff very friendly. More