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i.g. Burton Chrysler Dodge Jeep Ram of Smyrna - Service Center

Smyrna, DE

4.4
134 Reviews

134 Reviews of i.g. Burton Chrysler Dodge Jeep Ram of Smyrna - Service Center

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May 04, 2022

I received a quick and friendly response when an oil change was needed. The staff and service received was excellent. More

by quiverfull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not know the names
May 19, 2022 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Great to hear! We hope your vehicle is treating you well and we're always here if you need anything else! 😊

April 20, 2022

GREAT PLACE TO DO BUSINESS WITH. GREAT PEOPLE AND SERVICE WOULD RECOMMEND TO MY FRIENDS. More

by Flamegant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SERVICE LADY forgot her name
Apr 21, 2022 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

We're glad to hear that you had a pleasant experience with our team! Would you consider changing your rating to a 5 star rating unless you intended to provide negative feedback in which case we would be happy to address it and assist you in any way possible! 🙂

April 17, 2022

Outstanding service and wonderful employees. No pressure to perform more than what you ask for. If they notice something that will need to be addressed sooner than later, they tell you. The choi More

by Kieknrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coral, Casey, and the mechanic with the long beard (wish I remembered his name)
Apr 21, 2022 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thanks so much for sharing your experience with our dealership! Please let us know if you need anything else! 😊

April 11, 2022

Brought my truck in for an early service due to an up coming trip, We discussed a problem with the radio, they told me they couldn’t get it to update and put in request for a new radio, should be hearing More

by stvcamacho68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janice Lucas
Apr 14, 2022 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thanks so much for sharing your experience with our team! We're happy to assist you and if you have any additional concerns please don't hesitate to reach out to us! 😊

March 21, 2022

Service started on time and was quick. Clerk was courteous and explained the work that was done. More

by jdeputy35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember name.
Mar 24, 2022 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Great to hear! We're glad we could assist you and we're always here if you need anything else! ♥

March 13, 2022

Wonderful customer service. Very friendly and helpful. All work done to my vehicles has been done properly and professionally with no issues. More

by christinmckeown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey and Coral
Mar 16, 2022 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thanks so much for your feedback for our team! We're glad we've been able to assist you and we're always here if you need anything! ♥

March 07, 2022

Service is wonderful Very upset made an appointment Feb 25, 2022. Whoever i talked with didnt write it down, I arrived and was told Iwould have to wait 2.5 because people were in front of me. I reschedule More

by joan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
no known
Mar 08, 2022 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thank you for sharing your feedback for our dealership. We will look into the concerns you've outlined here and see what we can do to resolve any issues that we may have and ensure that your future experiences are improved. 🙂

February 28, 2022

Always kind and helpful, pleasant and knowledgeable staff. I never mind going in for service More

by Dianecbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coral casey
Feb 28, 2022 -

Dianecbs responded

Thank you for a pleasant experience at your dealership, always kind to me ,,,

Feb 28, 2022 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thanks so much for your feedback for our team and our dealership! Please reach out to us if we can be of any additional assistance!

Feb 28, 2022 -

Dianecbs responded

Thank you for making my service day on my jeep and ram truck a pleasant one,

February 25, 2022

Service and management were professional, there were a few adjustments that were needed that were overlooked...brought truck back and was fixed immediately.. More

by Bluefin2807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
Feb 28, 2022 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thank you for sharing your experience with our team! We're glad we could assist you and we're always here if you need anything else! ♥

February 21, 2022

Always able to get scheduled for service in a reasonable time frame and the wait time is great! No complaints from me! More

by Tmasfu87Tracy
Recommend Dealer
Yes
Employees Worked With
Janice
Feb 28, 2022 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

We're glad we could assist you! Please reach out to us if you need anything!

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