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iAuto

Overview Reviews (39)

iAuto

Name: iAuto
Address: 3251 Highland Ave, Cincinnati, OH, 45213, US
Telephone: (513) 230-3251

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39 Reviews

3251 Highland Ave, Cincinnati, Ohio 45213

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Sales: (513) 230-3251

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iAuto

Cincinnati, OH

Overview

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39 Reviews

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3251 Highland Ave

Cincinnati, OH

45213

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39 Reviews

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Overview Reviews (39)

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Showing 39 reviews

December 03, 2021

SALES VISIT - USED

Ashley was Very understanding about my expectations for a vehicle as well as my budget. The process wasn't nearly as long as I had anticipated. Very professional person to work with. She will certainly go f vehicle as well as my budget. The process wasn't nearly as long as I had anticipated. Very professional person to work with. She will certainly go far with this career. More

by James lykins

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Ashlee Whitmore

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Jan 10, 2022 -

iAuto responded

Thank you for your review! -iAuto

December 03, 2021

SALES VISIT - USED

Great service, great experience all around! Ashlee was a pleasure to deal with! Definitely a class act company. pleasure to deal with! Definitely a class act company. More

by eric14olden

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Ashlee Whitmore

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Jan 10, 2022 -

iAuto responded

Thank you for your review! -iAuto

December 03, 2021

SALES VISIT - USED

Great people great place always have a good deal waiting. Would definitely recommend doing business with them again Would definitely recommend doing business with them again More

by Coltrider1989

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Ashlee Whitmore

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Jan 10, 2022 -

iAuto responded

Thank you for your review! -iAuto

December 01, 2021

SALES VISIT - USED

Found a good car very happy with my purchase would recommend this place to anyone recommend this place to anyone More

by littlelillylambert2123

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Tim, Ashlee Whitmore

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Jan 10, 2022 -

iAuto responded

Thank you for your review! -iAuto

October 29, 2021

SALES VISIT - USED

Drove all the way up from Tennessee for a bmw I couldn’t find at a better price within 10 hour drive. It was perfect and the financing couldn’t have gone smoother. Appreciate the warranty and gap coverage. find at a better price within 10 hour drive. It was perfect and the financing couldn’t have gone smoother. Appreciate the warranty and gap coverage. More

by Alfredo

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Tom

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October 29, 2021

SALES VISIT - USED

Chance found me the perfect hummer. I could not be any more happy with my purchase than I am. more happy with my purchase than I am. More

by jimbean

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Chance

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October 07, 2021

SALES VISIT - USED

Tom helped me find the perfect car for me and my family! Went above and beyond to give me call with all the questions I had. Coming in I saw how busy this place really is and can see how someone can get sid Went above and beyond to give me call with all the questions I had. Coming in I saw how busy this place really is and can see how someone can get sidetracked. Glad I called in anytime I had a question or concern. More

by dixie

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Tom

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September 24, 2021

SALES VISIT - USED

About a month ago I contacted iAuto about a Kia K900 they had for sale. I asked the salesman, Tom, for a few pictures of any imperfections, if any, on the vehicle since I wanted to drive all the way from De had for sale. I asked the salesman, Tom, for a few pictures of any imperfections, if any, on the vehicle since I wanted to drive all the way from Defiance to buy the K900. When I asked for pictures, his response was, "There are 50 pictures online." to which I let him know I saw them. I was simply asking him to give it a once over for me, and let me know if there is anything I needed to know before driving so far. I understand it is a used vehicle, and it will have some things wrong with it. Tom never reached out to me after the initial contact. Very disappointed. I even had a capital one preapproval. Everything was set up. More

by Quintin

Customer Service

Friendliness

Price

Recommend Dealer

Employees Worked With

Tom

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Oct 29, 2021 -

iAuto responded

I understand your frustration and apologize for the stress with this issue. I have spoken with the salesman Tom reguarding this issue. It seems after listening to the recorded phone call that occured between yourself and the salesman I have clarification. Tom did restate that there were 50 photos of the vehicle online and then asked you what photos you would like speciffically. You then stated you just wanted him to give it a once over to tell you if there was anything he noticed. He then told you he has looked the vehicle over and has not seen anything that caught his attention. You then requested again that he send you more photos of the vehicle. To which he again responded what photos would you like of the vehicle. You would not give him any inclination of what photos you wanted speciffically of the vehicle and with 50 photos of this vehicle already online he did not know what you wanted. He even offered to take a video walkaround of the vehicle but that was not what you wanted. He did try to reach out again via phone the next day to no answer or response. If you'd like to call and speak with the manager Aaron to discuss this issue further you're more than welcome during our business hours. Thank you, iAuto (513) 230-3251 Monday-Thursday 10AM-8PM Friday-Saturday 9AM-6PM Closed on Sundays

June 21, 2021

SALES VISIT - USED

Had a great experience because of how friendly and helpful everyone was. Everything was quick and simple to understand. Overall, just a great experience all around. helpful everyone was. Everything was quick and simple to understand. Overall, just a great experience all around. More

by sabrina

Recommend Dealer

Yes

Employees Worked With

Charity

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Jun 22, 2021 -

iAuto responded

Thank you for your review! We appreciate your business! -iAuto

iAuto

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