Lindsay Chevrolet

Easy setup and the services were completed in a reasonable amount of time. In most case the techs are able to diagnose most problems with my vehicle. reasonable amount of time. In most case the techs are able to diagnose most problems with my vehicle. More

★★★★★ I would give them 10 starts! My experience at Lindsay Chevrolet in Woodbridge, VA was absolutely amazing and truly restored my faith in customer service. This meant a lot to m My experience at Lindsay Chevrolet in Woodbridge, VA was absolutely amazing and truly restored my faith in customer service. This meant a lot to me after a very disappointing experience at Lindsay Cadillac in Alexandria, where I purchased my Cadillac XT5. During my visit to the Lindsay Cadillac service department, I noticed that the wood trim inside my SUV had been broken in half after my vehicle was serviced. What was most upsetting was that this damage was never communicated to me nor acknowledged when I picked up my vehicle. My interaction with the service department, including the service manager Sergio, left me feeling uncomfortable and undervalued, and the level of professionalism and communication did not meet my expectations. Coming to Lindsay Chevrolet in Woodbridge and working with Joe Burley in the service department and Jason, the technician, was a complete turnaround. They showed genuine care and concern for both my vehicle and my overall experience. Joe took the time to listen to all of my concerns, answered all of my questions, and made sure I felt respected and supported. Jason was thorough, professional, and ensured my vehicle was properly taken care of. What stood out most was Joe’s kindness and professionalism. He greeted me as soon as I walked through the door and made me feel welcomed right away. That first impression truly mattered. I also want to briefly acknowledge Ruby, who I interacted with briefly and found to be respectful and professional. Credit is due where credit is deserved. I have since returned to Lindsay Chevrolet for additional service, and Joe recognized me immediately and stepped in to assist me without hesitation. That level of customer care is rare. He took the time to show me how to program my mirrors and other minor things. Thank you so much Joe! I truly felt appreciated! Thank you, Joe and Jason, for your professionalism, courtesy, and outstanding service. I will continue to bring my vehicle to Lindsay Chevrolet as long as I am able to work with Joe. More

Top notch dealership, professional customer service! Glad to have my older vehicle service there! Thanks. Glad to have my older vehicle service there! Thanks. More

Lindsay Chevrolet Woodbridge – Fraudulent Warranty Practices, Poor Service, and Dishonored Commitment I strongly warn anyone considering this dealership. I am explaining my personal experience so t Practices, Poor Service, and Dishonored Commitment I strongly warn anyone considering this dealership. I am explaining my personal experience so that it will help other people. I purchased an extended warranty for my 2020 Chevy Suburban and was told the deductible was $100, but the paperwork stated $500, a clear misrepresentation. The transmission failed twice while under warranty, and I reported the problems multiple times before it expired, including documented texts and service visits, but their mechanics repeatedly claimed “no problem found,” ignoring clear evidence of a fluid leak from another shop. Only after the warranty expired did they admit the transmission was defective and refused to cover the repair. This is not just negligence, it appears to be deliberate delay and cheating customers to avoid honoring warranties, a pattern I also experienced with Lindsay Chevy in 2018. After I posted a bad review, I was called by the General Manager along with the service director on the phone. The General Manager’s behavior was very unprofessional and he screamed at me. On the call they acknowledged that my car had a valve body of the transmission problem and they made a commitment with me that they would repair it at no cost with a short term warranty with the condition that I remove all of my bad reviews. After I removed my reviews about Lindsay’s negligence, I dropped my car off twice and they are now claiming there is no problem in the transmission. As per their habitual cheating practice, they are now denying any issue. I am preparing to file a lawsuit against Lindsay Chevy and GM for their fraudulent and deceptive practices. Customers should be extremely cautious, this dealership cannot be trusted to provide honest service or competent repairs or keep their word. More

Wanted to thank Mike Schmidt who provides excellent customer service. He is always very attentive to ensure that I fully understand what is needed to keep my vehicle in its best working condition and customer service. He is always very attentive to ensure that I fully understand what is needed to keep my vehicle in its best working condition and always takes the time to ensure I also understand what the costs are and what can be accomplished later. I always look forward to bringing my car in for service because I know Mike will take care of me. More

The worst experience in 40 years of purchasing a vehicle all of which were GM. all of which were GM. More

I purchased a car from this dealership today and there were good and bad. I spoke with a salesman yesterday and got everything lined up and the OTD which was good but not great. On my way to the dealersh were good and bad. I spoke with a salesman yesterday and got everything lined up and the OTD which was good but not great. On my way to the dealership we called and asked for the link to the credit app so we could fill it out on the way and get everything moving when we got there. NOTHING was prepared when we arrived and the salesman who had called me 3 times today and couldn’t figure out what i meant when I said I needed pictures of the badges was shocked that I was upset. After wasting about 30 minutes of my time and arguing about me not wanting to do the test drive we finally got to numbers. It took another 20 minutes to go back and fourth. Since my wife wanted the car and we were talking about 2k I asked what the rate was. He said he didn’t have it and I would have to go to another office to get it. I told him if I can’t get the rate by the time I get to my number (amount of minutes I would wait until I got fed up) that I wanted my keys and I was leaving. Instead of getting to work he had the xxxxx to ask me what my number was. So I said 8. At this point I was so pissed I should of walked . The poor customer service had me floored. I guess he took me serious because the finance manager was out there in 5 minutes and was an honest straight shooting guy from the jump. He said he needed 10 minutes so I gave it to him. I watched this dude put the whole car deal together in 10 minutes and give me an honest rate. We were gone 40 minutes later. Hopefully you learn two things from this. The salesman at this dealership are trash and that’s likely a reflection of their sales managers. The finance manager If you get the guy is probably the best I have ever worked with. Overall, if I can help it I’ll never do business here again More

They are always friendly and courteous and my vehicle is available in decent amout of time. available in decent amout of time. More

This is how all dealership should conduct business. They are friendly prices are exactly what is advertised huge selection of all gm vehicles. They are knowledgeable of each vehicle in stock. The sales They are friendly prices are exactly what is advertised huge selection of all gm vehicles. They are knowledgeable of each vehicle in stock. The sales team tells you about each rebate and incentives on top of dealership discounts. Couldn't believe it I came from New York city to get this deal. More

Salesman and sales manager great to work with very clean environment.They listen to what i needed. environment.They listen to what i needed. More