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Great stuff. Got a sticker without any fuss or hassle.... - CYKTRUSSELL
Great stuff. Got a sticker without any fuss or hassle.
Saves me time on a Saturday.
No problems, no quality issues, no service issues.
Top Reviewed Specialists At This Dealership
Alex took the time to find the perfect vehicle for me!!... - Dmc1226
Alex took the time to find the perfect vehicle for me!! He made sure I was happy and comfortable with my purchase!! No complaints here.
Sales and Leasing Consultant
Sales and Leasing Representative
Awesome experience - srswiatek
I live near Hartford CT and spend a lot of time in Worcester. I accidentally found online that Durand was offering a closeout sale on 2019s. Memorial Day weekend, I called and spoke to Larry T about a Blazer I liked.... I was supposed to see him a few days later on the holiday, but was too excited and couldn't wait. I headed down to the dealership and found Larry, who offered me an amazing deal and was willing to stay late to help me. The CT DMV is closed, and services are very delayed. I had a lot of concern and questions, and Larry was patient with me and worked hard to help satisfy my fears and my needs. Today he called me to share that the registration is processed, and that I can come retrieve the car. I am so excited and can't wait! Larry went the extra mile(s) to really make this deal a success, and as smooth as possible, considering all of the outside factors. ASK FOR LARRY T!!! He's THE BEST!!! And Joe M in finance made the paperwork and financing a BREEZE.
excellent people...worked very hard to get the deal I... - bill150011
excellent people...worked very hard to get the deal I wanted to work for me. They go the extra mile.....and that is so appreciated
Stay away from any GM vehicles. My 4-year-old Chevy... - vehills1
Stay away from any GM vehicles. My 4-year-old Chevy Equinox shut itself down the other day due to the PCV failing causing the rear main valve to fail. GM was sued over this problem which they then had to do a recall but didn't included my vehicle. Instead of fixing the problem they still sold these vehicles with the problem. I bought the extended warranty on the advice of the sales rep. That should have been a red flag but without knowing that they were still having issues, I never questioned it!
However, I should have been covered thru the extended warranty. But Macmulkin Chevrolet’s incompetent Repair center didn’t even put the claim in correctly. They have given 3 different stories to the warranty company. They even told the Warranty Company that the PCV malfunctioned due to lack of service which is totally untrue!You wouldn't take apart the engine to check an internal component during an oil change or tune up. This caused the Warranty company not to cover the PCV. They are only covering the rear main valve parts because that is the last submission to them from Macmulkin's repair department. I know this because I called the warranty company myself. At this point, GM or Macmulkin should be covering the repair totally for this issue. They knew the issue didn't fix it and sold cars suggesting you get the extended warranty to cover themselves. That didn't work for me. This dealership is the worst, and they need to pay for it since they didn't submit the claim properly. I did my research and knew what this issue was before I sent it to be repaired!
Also, I couldn't bring it to another dealer to be fixed since it had to go back to the dealer that I bought it from due to a stipulation in the Warranty. If had my choice, it wouldn't have gone to them. They have the worst rated repair center on the area.
This is a dealer who knows how to treat a customer right.... - Doug139
This is a dealer who knows how to treat a customer right. Good service, great parts department, and a sales department that is friendly and fair to its customers. They offered me more money for my trade-in than any other dealer recently. Too bad GM is such a mess.
Colonial West Chevrolet of Fitchburg
General Sales Manager