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Efficient, friendly, and knowledgeable service! My car... - KERRIDCHAPMAN
Efficient, friendly, and knowledgeable service! My car was ready when expected and the service was performed to a very high standard. Thank you very much!
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The service writer was very attentive of my time and any... - stevempo
The service writer was very attentive of my time and any concerns that I had. Been doing business with them for years now. Very pleased!
I brought my VW beetle in for service and told them to... - waltfuga
I brought my VW beetle in for service and told them to pay attention to its cleanliness. I received my VW convertible back with a discolored drivers seat. They must has spilled oil on it and tried to clean it with a degreasing agent. Upsets me every time a look at it. The service rep told me that they cover the steering wheel and seat prior to service. Yet, as I watched this person with dirty and greasy clothes climb into my vehicle, that was not the case. After looking at the service bay, (dirty and congested) I told the service rep to cancel my service, but she said they have already started working on it. Even today, as I look at my
previous pristine condition 2009 VW Convertible Beetle, (Purchased at Gervais VW), I am very upset at the damage done and their denying any thing like that happened.
Colonial Volkswagen of Westborough