Volvo Dealers near 01420

This review is 3 years late, but I wanted to share the... - GlobalServices

This review is 3 years late, but I wanted to share the excellent integrity and service of Lovering Nashua. I had a great purchase experience when I bought my first Volvo, a XC90 from Lovering. I remember also having a great delivery experience when the car was ready to take home. The XC90 has been great, but as I live 1 hour from Nashua, I service at a Volvo dealer 15 min from where I live. Last week my tire developed a slow leak, and my car needed new tires. My local Volvo dealer realized I did not have the wheel lock key to remove the tire. Although I have never serviced that car at Lovering or talked with them in over 3 years, and my Salesperson had left, I gave Dan Carlen (Sales Manager) a call and he took care of it no questions asked. When I brought the car by, the Lovering Service Dept was already briefed by Sales (Dave Giardi) on the situation, and even offered a loaner as they matched the wheel lock key. Sales took care of the costs without me even asking. I was in and out in under an hour, and key in hand! Let's remember this a full 3 years after taking delivery of this car! Chris holt in service was excellent! For an industry where all sales are final even on new cars, Lovering stands out. Especially since I do not need even service with them, and I had the XC90 for 3 years already. My other Volvo is coming off lease, and I will definitely be doing business with them again! (While waiting I also spoke to Rich in sales, and he was very knowledgeable about the product and even followed up with me through email to establish a relationship for lease-end discussions) Thank you Lovering! I wish I lived closer!!!