Great dealership, great staff! - staxofjoy
I’ve been buying vehicles from Colonial for 5 years now. I keep coming back because of the staff. Sales, service, parts, everyone goes above and beyond to make a great customer experience. I continue to recommend Colonial to my friends and family.
Top Reviewed Specialists At This Dealership
Certified Sales and Leasing
Sales and Leasing
Best all around car buying experience I've had - justinhynes
I went along with a friend who about a BMW here years ago. I thought the experience was so positive that I would absolutely be back to buy a car from here down the road.
I reached out about a car I liked on their lot and was put in touch quickly with Zee. Zee was excellent. No high pressure sales. He was extremely polite, engaging, and responsive. He worked his rear off to get me what I wanted for my car and was it was a pleasure to work with him.
The part, for me, which I valued the most was... I was very upfront with Zee after the test drive, I let him know that I was still cross-shopping a few cars and needed some time to think about what I wanted to do. That was it. He completely understood where I was coming from and I got no pressure or guilt that I wanted nothing more than to drive a car. They didn't try to keep me in the building or make a decision on the spot. The whole process was also very transparent, which is something I very much appreciate.
I will absolutely keep them in mind for the future and would reccomend them to family or friends without a shred of doubt.
Great Experience - D. Chase
Michelle was a pleasure to work with on the purchase of our new Outback. Michelle was very knowledgeable and patiently answered all our questions. Michelle is very down to earth and cares about her customers. We highly recommend asking for Michelle on your next visit to Patrick Subaru in Worcester!!
Process of buying a vehicle there was a breeze - Just me
Truck came on-line that morning. Was a truck I been looking for great shape LOW miles. Rushed down to the dealership. Met with a salesmen. Test drove it and the process was a breeze. Gave me more that I expected for a my trade in. Truck had a small problem on the weekend. I called and they got me in for service in the next few days. Service took care of the problem. And the MOTTO YOU WILL BE SATISFIED IS TRUE. Look forward to using them for my vehicle's service when needed.
Friendly, Value and Great Service - mak first car
Listened to our budget and what we were looking for. Answered questions and took time to let us try different makes and models. Found the perfect car. Made sure it was in the best condition. Exceeded our expectations in friendliness, ease of doing business, excellent product, wonderful people, and great service. We are life long customers. Awesome experience!
If you want a consultant, and not just another salesperson - MrWiggs
Acton Toyota, and especially Dan McCarron were great throughout the entire sales, delivery, and initial ownership process. I never felt pressured, and it felt like I had a friend to work with, rather than a pushy salesperson trying to upsell me at every turn. Dan truly tried to understand what I wanted or needed in a vehicle, and made sure that what we were considering was going to meet my needs. I highly recommend Dan McCarron to anyone looking to purchase a vehicle.
Sales & Leasing
Great 300 - Miguel123
I have a great experience. Excellent service, Max was more than helpful and explained everything with great details. I am very thankful, and leave with a better car.
Great service at Marlboro Nissan - Richz
We came in to lease a new Rogue and work with Jim McCall. Excellent experience ! This is our third lease from Marlboro Nissan and we have been very pleased with the dealership.
Sales & Leasing Consultant
excellent saleperson - vw
I worked with Drew over several months looking at used TDI's - a hard car to find right now. He was friendly, low-key, very helpful, very responsive. I felt totally comfortable working with him in what would otherwise have been a fairly stressful situation.
4th Subaru - anne80097
My family has been working with Greg for over 10 years and we keep coming back because its such an easy and hassle free experience. My family is personally on our 4th Subaru but they have helped our extended family and a few friends. Everyone goes above and beyond to make sure the experience is focused, prompt and based on your needs. The team at NorthEnd work together to get the job done and everyone is happy to be there.
Subaru has a car for all periods of life, and we recommend without hesitation.
Subaru Sales Consultant
Highly Recommended - Joe & Linda
We were greeted immediately upon arrival then introduced to Scott. We expressed that we wanted off the lot, no particular color, no bells and whistles in the model that we were interested in and Scott indeed heard us. We felt it was the easiest, quickest and most efficient purchase of a car that we have ever had. Courteous, professional, personable all around among all of the staff in the departments that we dealt with. I do not remember the service and financial staff names.
Thank you for a great experience.
Joe & Linda Trolio
Great Experience - dbse7en3
I was in the market for a new truck and decided to check out Colonial West after having driven by there so many times, oogling over their cars and trucks. This was the only dealership I' visited, and the last one for that matter because of one guy, Walter Lahood. When I walked in, Walter greeted me a smile and immediately made me feel at home and welcome. He listened very well to what I had to say and what I needed, he couldn't have been more on the money. Absolutely love my new truck and it's perfect for me. The whole experience was great, the price, the professionalism, and just the friendliness of everyone walking around there. Walter played a huge roll in me signing that day which I wasn't planning on doing. His service and attitude was enough to convince me that I was in the right place and I felt safe and confident in making the decision. Walter made it easy for me. Thanks Walter!!
Sales and Leasing Consultant
Great experience! - Jl1314
We took a chance on their ad asking for used cars in order to possibly upgrade. The process went smoothly and we successfully upgraded! All around very positive experience with Joe and I love my car
New Mazda CX-5 - Mfitzgerald
We could not be happier with the experience we had at North End Mazda. Having had several negative car buying experiences at other dealerships, we were dreading having to go car shopping again. We decided to check out the CX-5 after seeing positive reviews online, and were very lucky to have found Dakota. He let us shop hassle free, and when we were ready to make a purchase Dakota, Jason, and Tom walked us through the process and explained everything, every step of the way. It was clearly their primary intention to make sure that we were happy with our decision, and that we were comfortable and informed through the entire purchase. I'd recommend coming to talk to them if you are even remotely interested in a Mazda.
Mazda Sales Consultant
Mazda Client Specialist
55k service - SuvdrvrBC10
Clear concise explanation of work to be done, work was performed in less than projected time and service agent was helpful and professional. Price was as stated in estimate
Master Certified Sales Consultant
Infiniti car buying experience - Michelle Roy
I popped into Herb Chambers Infiniti on Memorial Day and met Avien Wilson in Sales.
Very Professional, Kind and Knowlegable.
Avien made my car buying experience stress free and easy! I would recommend going in and seeing Avien if your looking to experience a great sales person! The finance piece was just as Simple ... Henry Rodriguez was also professional And knowledgeable. Great team!
Sales & Leasing Consultant
GREAT - Kodylanfair
I had a very pleasant experience. They got me into the vehicle that I wanted, I couldn't of asked for a better experience and I would recommend this place to anyone!. Ask for Josh when you go!
Patrick - Tyler bent
It was on a Saturday when I walked in at the dealership and Fernanda was the most easy going saleswoman .. she deserve a lot of success in that dealership , happy with my purchase
Best service around - Steven W Dunbar
Every time I come in for service I work with Matt Gonyea, his professional courtesy makes it a pleasant visit. I would recommend Herb Chambers Honda to anyone with a Honda vehicle.
first time buyer, happy with the experience - carguy
Overall very happy with the experience. I thought the whole process was transparent and fair from trading in my car to purchasing the new to me car. Ryan was very knowledgeable about the car I bought and, his follow up was top notch! I will be going back for any future automobile I will need in the future.
The service advisors at muzi are outstanding - Manuel56
I usually deal with Carol today I dealt with David and the customer service they provide was outstanding we need more service advisors like them in the Auto industry. My daily driver is a Toyota and they should learn from the Chevy service advisors. Mannie rodil
Gill made it easy and fast to get a new lease! - Heather Stoddard
My husband and I visited the dealership on Memorial Day. We were quickly greeted by Gill and whisked away to his desk. I was searching for an affordable lease as I will be attending graduate school soon. Gill listened intently to my must-have and nice-to-have lists. He wasted no time in getting me in the driver's seat of an Elantra. Gill was extremely knowledgeable on our test drive, answering all my questions and pointing out features I didn't know about. Once back at the dealership, Gill offered to allow my husband and I to chat for a bit before coming back to the desk. This really tells me a lot of about Gill... since most car sales folks won't leave you alone for two seconds. I appreciated this immensely and it furthered my my desire to continue discussions. Once back at Gill's desk, he worked very hard to find a monthly payment where everyone felt comfortable. I really felt he was going to bat for me and made it happen! I would recommend looking for Gill in the back right corner next time you visit Herb Chambers Hyundai in Auburn.
Thanks for everything Gill. I can't wait to be in my new Elantra!
Client Care Specialist
First time purchase with DCH Toyota, Greate Experience - carguy12
We purchased our first vehicle with DCH Toyota, We have worked with Jim previously and it's was great experience working with him again. Would highly recommend DCH Toyota and Jim.
Best Auto body repair ever! - Poppy
Love the work ethic of Lundgren Honda. Recently had my car in for a fender repair/replacement. They work seamlessly with the insurance company, rental car ready for me and necessary paper work for repair done and ready to sign. Their professionalism and courtesies were outstanding. . The car looked fabulous afterwards. Shiny and clean outside and inside. Can't say enough positive statements!
Satisfying - ShanMarie
From the second I walked into the building, service was astounding!! This was my 1st time ever buying from a dealership, and I am extremely happy I choose Herb Chambers Toyota of Auburn. I will never buy another vehicle from anywhere else!
Sales and Leasing Consultant
Tegan is the best! - Daddy Seaham
This Lady knows her stuff! I've bought a lot of cars before and for the most part it has always been a pain in the !#&!. Tegan answered all my questions in a knowledgeable and efficient manner. I wouldn't buy a car from any one else!
Internet Sales Consultant
Excellent Dealer - Idoktr
Purchased a new SQ5 and my salesman, Mike Pappano, was a truly caring individual. He walked me thru the buying process with ease. Actually took the vehicle to my workplace for a test drive. The GM was also outstanding answering my many questions. The dealer experience from initial visit, negotiation, trade in and delivery was outstanding. Even filled the tank with gas upon delivery. Not pushy like other dealers. Would highly recommend !
Audi Brand Specialist
Purchase car - Carbuyer
Very nice people to deal with. Helped with registration and did it quickly. Looks like they have lots of other nice cars. I would recommend them to others
General Sales Manager
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Director of Service
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