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Awesome customer service. David Lachina of finance dept... - Thiago Oliveira
Awesome customer service. David Lachina of finance dept was very helpful. The place is very organized and quiet, when I arrived to close business my new teuck was ready and all the paperwork was just waiting for my signature, I recommend.
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Went to get an oil change and light bulb fixed. - JL53
I have had very good luck with my 2012 Fiat 500C. I have not however enjoyed my experience with Centrel Fiat. This week as a perfect example of what happens. I come to get an oil change and I have a nail on the dash board with no backlighting. They tell me they might be able to fix it but they can't be sure they have the parts. They call me maybe an hour and a half into the appointment and tell me the have to replace the wire harness for $300. It's one small dial in the dash. They tell me its 2 hours of work. We like the car and its only got 70K miles on it so I begrudgingly say yes. No more than 40 minutes later the call and say the car is done. They tell the good news is they found a bulb so the didn't replace the harness and that saved $30. So $290 to replace light bulb. When I asked why so much the said the whole dash has to come out. I've had to deal with them for 6 years now and nothing is ever smooth. I had to pay to replace a door handle falling off despite having an extended bumper to bumper warrantee I paid extra for. They replaced the arm rest twice because it fell apart and it fell apart again.
I would not buy another car from them after this. They also sent an e-mail to me using my sons account. No idea how they got his e-mail. Very disconcerting.
I have never been treated so rude or been so discussed... - Sea103breeze
I have never been treated so rude or been so discussed with the service form a dealership or from any business actually as I was by the people at Fiat Norwood. From when I called for directions and they hung up on me to being asked after noticing my handicapped plates what was wrong with me and it gets worse that I can't even mention. I am not even going to get into how they deal with cars and trade ins. That was just down right insulting. Maybe it was because I was a woman coming in on my own and they thought they could walk all over me. I do not know but all I can say is STAY AWAY.