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I had a quick call to kelly service dept and spoke with... - Jospin0515
I had a quick call to kelly service dept and spoke with Reise and he got my jeep right in for tire repair and quick oil change. Every time I call Kelly Jeep they are always Pleasant and that i am always pleased. Great Customer Service
Top Reviewed Specialists At This Dealership
Great service. I have been going to 495 Ram Dodge , Jeep... - Jim
Great service. I have been going to 495 Ram Dodge , Jeep for the last two years, this dealership is top notch in service and sales in my opinion.
Certified Sales Professional
Certified Sales Professional
Sales and Leasing Consultant
Friendly staff. Clean. They did a great job on the oil... - tca124
Friendly staff. Clean. They did a great job on the oil change and tire rotation. The work they performed on my car was done in a reasonable amount of time. They also have a nice waiting area.
Sales & Leasing Consultant
Herb Chambers Danvers (Dodge Ram Trucks) is our... - marygildea
Herb Chambers Danvers (Dodge Ram Trucks) is our home-away-from-home for our pick-up fleet. Darlene Butt is our go-to sales host. We can text or email Darlene and our questions are resolved. Darlene finds the trucks we need with the accessories we demand.
Sales & Leasing Consultant
I worked with Kevin to secure my Pacifica lease and was... - katrinelee
I worked with Kevin to secure my Pacifica lease and was most impressed by him. He was attentive, prompt, & professional. He took the time to answer all my questions. Highly recommend!
The guys out there in Methuen are incredible guys from... - Melvin
The guys out there in Methuen are incredible guys from the big bosses like Michael Anthony wonderful guy and jack kimball and tony from finance and aiden from sales I would recommend everyone to buy a car or truck out there very nice people you would feel right at home, thank you guys for making my car search real easy keep up the good job guys!
Lawless uses high pressure deceptive tactics to upsell... - smm
Lawless uses high pressure deceptive tactics to upsell features like extended warranties even after you say no several times. They just try to wear you down. The "finance manager" basically drags out the paperwork for like more than an hour and half while he keeps trying to sell expensive add-ons even after you say no several times. Terrible experience. Lawless is a good name for the place.
Finally a dealership that is in it for you. - stephen.m
Matt and Stephan are some of the most professional and compassionate sales folks I've ever dealt with when purchasing a vehicle. I was very unsure about purchasing a Jeep, and to add onto that I was not ready to get serious about shopping for a vehicle during the pandemic. Luckily, I came across this team and they made it very easy for me to experience the vehicle, answered any questions I had (I had a lot- on their busiest day of the month), and really pulled through with an amazing deal for me- and dealt with the safety of the transaction (virus is still present now) flawlessly... They really care about their customers' happiness, and I've never felt that from a dealership before. Definitely recommend.
Terrible service. Bought my Jeep from here about one year... - querbyj
Terrible service. Bought my Jeep from here about one year ago. Came in to get it serviced and recieved horrible service. I had my appointment at 1:00PM and upon arrival (despite The fact I spoke to them on the phone 1 hour prior about my appointment), they told me I would wait several hours. I came back after being called my vehicle was ready and the office was closed. Everyone in the front office refused to help me. This left me stranded in Dorchester with a dead cell phone and no vehicle. No one in the office offered any solution to helping me get home nor getting in touch with the service team. Ashamed I even bought my Jeep from this terrible institution.
My wife & I worked with Chad. He is very transparent,... - ThomasA1030
My wife & I worked with Chad. He is very transparent, helpful. he was accommodating and professional especially in these crazy times. Very responsive. Great communication.
First, all Chrysler, Dodge and Jeep dealerships are... - restoredueprocess
First, all Chrysler, Dodge and Jeep dealerships are independently owned and Chrysler has zero liability if they destroy and/or misdiagnosed your vehicle which is exactly what has happened in my case. I was forced to take my warranted jeep to an authorized dealership and have it diagnosed. This shop failed to diagnose and perform what you call speculated diagnosis and it cost 700. Week later the same problem reoccurred with the same error code and yet Chrysler accepts this kind of behavior. Be warned in purchasing any Chrysler, Dodge, AND Jeep vehicles you are on your own warranty or not.
RUN from this dealership! Terrible customer servuce.... - Donmat0628
RUN from this dealership! Terrible customer servuce. All they want is your money. Spread the word! Would give 0 stars if i could- go anywhere else for yout jeep purchase
This had to have been the best car buying experience I... - lleger
This had to have been the best car buying experience I have ever had! It was so easy from start to finish. Everyone I dealt with was very friendly and knowledgeable, and they quickly answered any questions I had regarding my purchase. I would definitely recommend Priority!
I called twice. Salesman showed little interest. Went to... - mikeandbean
I called twice. Salesman showed little interest. Went to a ‘satellite’ used car site. The guy barely had a pulse and showed zero interest in helping me. Don’t waste your time.
I was so excited when I found this place online- a Dodge... - bayjaws66
I was so excited when I found this place online- a Dodge dealership close to my work! I was in need of a new key fob for my 2018 Dodge Durango. I called the dealership Parts department and was told they had a key fob in stock and all I had to do was show up to the service area, purchase the fob and they can program it for me very quickly. No appointment needed.
When I arrived at location it was unclear where to park. There was no parking outside and the garage door was open so I pulled inside right in front of the service office. A man immediately rushed out and chastised me for parking there. “Why did you pull in here and park? I told him it was unclear where to go. He told me angrily that he was getting ready to close that door any minute and I need to back out right now!
I immediately did so and parked outside the door and went in. The woman behind the desk sighed. I smiled and said “Hi”. She greeted me back very snarkily. “Yes?” She said. I told her I needed a key fob. She said “well are you just gonna buy it, cuz you can gonacross the street and do that yourself”. I told her that no I need it programmed as well. She said “well there’s nobody here that can do that” in a very condescending tone. “You’re just gonna have to come back before three on a different day.” While I was never told this, I finally figured out that their hours were different from the sales hours. That’s fine, I understand hours of operation. I’m not stupid. However, a smile and a kind explanation from either of these people would have gone a looooong way.
Overall between the interaction with the aggressive man and with the abrupt and rude woman I felt very unwelcome. I felt like a weird interloping trespassing criminal with no business there and I have no reason to ever go back there again. What began as excitement in possibly finding my new Dodge dealership turned into disappointment and embarrassment.
I hope the next person is treated with more kindness than I experienced. I’m going to Herb Chambers tomorrow I guess. Lesson learned.
Me and my wife purchased a 2006 crysler pacifica from... - whitetail
Me and my wife purchased a 2006 crysler pacifica from this dealership, at 26,000 miles we brought in for engine this was a thursday Friday the called and said it would be done monday I was going away for weekend and my wife needed to transport my children so I asked if they could supply us with a car and they said no but come to find out after an hour they said we had extended warranty and they would cover a car until car was done maximum $35 a day monday came and we called and they said maybe tuesday then they called and said it needed a new engine a couple more days go by and they keep saying they are having trouble getting engine from wisconsin. At 5:00 Friday evening they call and tell my wife it would be done in a few more days but she was going to have to pay for rental that the warranty would only pay five days and we had the rental going on eleven days now and they said that was the way it was if they had told us we only had 5 days I would not have been happy but would have returned it at 5 days. The service guy said to me that we had to pay then he told me he made a call to try to get crysler to pay and they said no he said that was above and beyond what he had to do (another mother Theresa) So then I contacted the president of 1400 Andy Costello nothing but a liar told me he would take care of rental and never got back yo me after I called and left messages and email for three days, when they called back to say car was done after 2 weeks they said we could not pick up our car until we paid the other 8 days of rental so I told John aka mother Theresa that Jon Castello was going to take care of rental he said hold on and got ahold of him in one minute and said Andy aka the liar said it was our problem funny he got ahold of him in one minute when I tried for 3 days. I told them we buy alot a crysler vehicles in my family and told them we were going to switch to gmc they said that is your decision all over $250.00 great dealership they lie to you and offer no help all they kept telling me is that crysler was paying for engine and we didnt have to wow that is nice of them since it under warranty and faithfully serviced by them. John told me no dealerships cover a rental for service so I told him I just bought a gmc sierra that will give me a rental if my truck is in for service for any reason also they will give me a vehicle of equal or greater value then he did not know what to say I was going to buy 2009 dodge ram but bought gmc instead because of the treatment I got from 1400 motors. Finally I did get the rental payed for by crysler and they aggreed with me. Do yourself a favor and dont buy from 1400 motors Nashua,NH they are nothing but liars and cowards and once you buy vehicle they dont care about you from the president on down!!!!!!!!
495 Chrysler Jeep Dodge Ram
Kelly Jeep Chrysler
Central Chrysler Jeep Dodge of Norwood