Nice Experience - adowdy2012
Andrew (in Orleans) was quite personable and easy to deal with. The entire deal was fair, and satisfying for each of us. I would recommend Andrew! Also Millie and Matt in Parts and Service were very helpful. Andrew followed through on each request.!!
Top Reviewed Specialists At This Dealership
Sales and Lease Consultant
Sales and Leasing Consultant
Easiest sale I have had. - Tana643
This is the third car I have purchased from Herb Chambers Seekonk. I felt comfortable and not pressured. I had to bring my children with me to look and none had a problem with that especially Colby who even played with my daughter while helping me pick out a car! I cannot say enough great things about her! She made my purchase no stress and easy to navigate!
Sales and Leasing Consultant
Masters of Excellence 2014, 2015, 2016, 2017 & Council Of Sales Leadership Membership
I’m extrimely satisfy, pleasant experience at colonial Honda - Irinaneves2
Brian, Waleed and Andrew they are number one representative of colonial I buy two car from colonial I go again and refer friends and family
Sales & Leasing Consultant
For me - they are getting better - Goaler
I had a bad experience with a former sales manager so had been taking by service business elsewhere but slowly coming back. Had an oil change, recall and they fixed a power steering pump issue for me. Matt Morganelli was awesome and made me feel like they cared. Previously, many service people seemed to be bothered with customers .... they are getting much better
Honda Sales & Leasing Specialist
Certified Honda Product Specialist
Great car buying experience - December2018
Amine is professional, personable, and extremely knowledgeable about all things Honda. He takes the time to listen to priorities and makes an effort to find the vehicle that is the right fit for the budget and the situation. He took the time to explain all of the new technology/features of each vehicle and was patient and responsive to all of my questions.
Even when there was a minor issue with my newly purchased vehicle on pick up day, Amine went out of his way to get me a free rental car ASAP, get the problem fixed, and even offered to deliver my new vehicle there next day. This is my second purchase from Amine at Boch Honda and I highly recommend his services, the dealership overall, and the service department. Thank you Boch Honda!
Peace of Mind from a Great Service Team - Jim
My Civic was making a strange noise, and the Service Department let me bring it in without an appointment. The technician test drove and inspected it quickly, and I was back on the road again. It turned out not to be a problem.
Sales & Leasing Consultant
Purchase a vehicle - Robin333
I purchased a used vehicle which is what I needed. Justin Lazzareschi was my salesperson. He was very respectful and explained each step. Balise is lucky to have him.
Extended Warranty Purchase - Zimi
We are a family of Honda drivers that relies on Honda's Extended Warranty. So far I have been doing it twice during the last 3 years. I found out that Saccucci Honda provide excellent service and prompt response to questions at very good price for Honda's Extended Warranty.
Worst customer service ever - jinal
There was a small place where the car had rust even before the sale but they wouldnt do anythig about it. Not reliable at all!!
The managers do not have time to meet or talk to you after you buy the car!
They are just there for the loot!!!
You have to go see Eduardo! - chadsenechal
Eduardo was awesome! I came in looking at a specific vehicle after my car was totalled. Eduardo was nothing but smiles, and I have never had a more fun test drive! There was no pressure at all to put me in something right away. I thought I would go to other dealerships, but I never went anywhere else. In finance, Vitor was very good with me, and got me a good rate, and also gave me financing advice for the future! I didn't know exactly what to expect at first, because every dealership is different, and let's face it, we all hear horror stories of salesmen and sales managers. They were very professional and the dealership itself is clean and beautiful. I hope Edo wins salesmen of the month every month!
Nothing but lies from the get go - Angry and Disgusted
So let me give you a little tip...To start out, I purchased my 2007 Honda CRV from Prime Honda around 7 years ago. I live about an hour south of this dealership but I found just the CRV I wanted on line for a really good price. Right before I left my house I called them to make sure that this specific vehicle was still there and to tell them that I was on my way. I'll bet you can guess what happened next. Yep, the ole bait and switch. I got there and, "Oh my God!, it had just been sold! But we have some others that you might be interested in". Well to put it mildly, I flipped the F out right there in the showroom! After my public display of anger and disgust they became very accommodating and I actually ended up getting a better vehicle for the same price as the original one that I wanted. So you might be saying to yourself, "That was 7 years ago. Why complain about it now?" Well the story of how sleazy Prime Honda is does not end there. Part of purchasing a used vehicle from them was a dealer-based lifetime Powertrain Warranty. The only caveat being (this is what I was told at the time.) was the fact that I had to get regular oil changes and tire rotations done at their location only. So I kept up my end of the bargain. Every 5000 miles I would leave work early in order to make the 1 hour trek to West Roxbury to get my (over priced) oil change and tire rotation. This went on like clockwork for 7 years! On Friday I called to make my next appointment and for some reason I just thought to ask about the warranty and check to make sure that it was still valid. Jeff Bertoni in Service told me that as long as I had been within 1000 miles of getting my oil changed and tires rotated by their service department, and as long as I had been having my transmission fluid changed by them every 30K miles I would be good. WAIT A DARN MINUTE! I was NEVER told about this tranny fluid change having to be done by them! I did get it done, but I had my local transmission shop do it instead of hauling xxx a mile north to have Prime do it for substantially more money. Any sane person would realize that if I was making that long journey several times a year for an oil change to keep my warranty, I most definitely would have had them change the transmission fluid to stop it from becoming void. Jeff told me he wasn't absolutely positive about this so he would check and get back to me the following day. Obviously I had to call him back and leave messages three times before I was finally able to hunt him down and get a definitive answer. I guess they were hoping to suck me in for one more oil change today. When he told me that my warranty was indeed void I told him as nicely as I could (Hahaha!) just what I thought of Prime Honda and that they would never, ever, ever see me again. So there you have it! Don't say that you weren't warned.
Oil Change - Jan71
Service associate acknowledged me right away. Service was competed in a timely fashion. I had a favorable experience, as usual, and that is the reason why I always bring my car here for service.
Bad service - Carshopper
Customer service left a lot to be desired. It did not seem like they wanted to sell cars. Rude sales people who refused to provide car-fax, look at our trade-in, or take needed information to make the sale. Luckily, we found a great deal ($1500 less for the same year and model) close to home the next weekend and had a wonderful experience that redeemed my faith in car dealerships.
Difficult to deal with - Doghouse
Made an appointment online. Arrived timely only to be asked why I didn’t call for an appointment as was their preference. Asked me to leave my car overnight despite the fact I only needed to have a quick diagnostic due to “check engine” light. Clerk couldn’t understand why I #1 made an online reservation, #2 why I couldn’t leave car overnight, #3 didn’t I see how many cars they had waiting to be serviced, #4 next appoint available for checking a “check engine” light would be in 14 days. I sat in their lot, made a call to Boch at 11:15 a.m. and was asked if I could make their next appointment at noon! Arrived and was greeted like family and received quick service!! Ocean Honda.....goodbye.
AFTER DEAL MADE RENEGED ON PRICE IN WRITING - pluto7007
Made a deal on the phone, went in with wife to go over deal, said would go to lunch and decide. Waited a day called to make sure deal was still on,they said yes. Drove in to sign deal, drove an hour away. Arrived picked out color and car was suppose to get $4950 off as quoted with email. When arrived and ready to go and told them I would get my Honda Care on my own, they balked at the price. They knew I knew how much it really cost to purchase it anywhere at any Honda dealer. The Honda Care had nothing to do with the deal. Was lied too from the beginning to end.
Kylie McDonald - Jfpage
Don't buy a car from this dealership or this manager. They tried the old "bait and switch" with my daughter. We had to fight for her deposit back after Kylie McDonald sold off her car...many lies and deceit practices. Ended up buying from Lungren Honda....great place and honest people!
Herb Chambers Honda of Seekonk
Colonial Honda of Dartmouth