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Top Reviewed Specialists At This Dealership
Brought my 2015 Ford Focus into the shop Thursday... - oceansunsets77
Brought my 2015 Ford Focus into the shop Thursday afternoon to have the TCM replaced by warranty. My car was scheduled for service this coming Monday. Ed told me they would try to get it done before Monday. Less than 24 hrs later the shop was calling to say my car was ready for pick up! Thank you Ed and Irwins for the fast service!!!
I brought my 2007 Mercedes M-Class to Lebanon Ford for a... - Sue
I brought my 2007 Mercedes M-Class to Lebanon Ford for a state inspection sticker. I was treated with courtesy and professionalism, the inspection was completed in good time, and the cost was reasonable. I have been taking my Mercedes to Lebanon Ford for a couple of years, and have always been pleased with the service I have received there, despite my vehicle being a different brand. All of the employees with whom I have worked, from Service to Cashier, have been polite, friendly, and competent.
Luke and the staff at Formula Ford made the process of... - palberico
Luke and the staff at Formula Ford made the process of getting my new car seamless and easy. I choose to deal with Ford for that reason and many more, including the service department, which I rate highly as well.
Dylan was great to work with and followed up with all of... - charlestoncarbuyer
Dylan was great to work with and followed up with all of my questions. No upcharges or unreasonable fees were added. Unfortunately in the end they were unable to offer anything more than MSRP minus manufacturer rebates on price while other dealers were able to offer about a $2k discount on top of rebates for a similarly equipped model. Based on this I purchased elsewhere.
Very responsive to my needs. Llew and his crew did an... - Sturdy
Very responsive to my needs. Llew and his crew did an outstanding job getting things done in a timely manner. I use my truck for work and when it’s down it costs me money. They got me in when they said and out when they said they would. Excellent service.
THEY FIT ME IN!!!!! - Kristen
So I was having problems with my battery on Saturday, my car was having trouble starting. I sent my usual advisor (Seth Chandler) a message asking if they would have time to fit me in, my battery wasn't holding a charge. They said they would fit me in, I was also having a bucking feeling so I thought it could have been my spark plugs since they haven't been changed since I bought the car. I asked them if they have time could they do that as well. The tech Geordan Rule was amazing and did everything I asked for!
Thank you so much Grappone Ford for helping me out!!!!
KYLE WAS A PERFECT REP AT FORD FOR ME. HE SOLD ME A 2016... - ALLEN4331
KYLE WAS A PERFECT REP AT FORD FOR ME. HE SOLD ME A 2016 DODGE DURANGO AND I ABSOLUTLEY LOVE IT.
KYLE WAS A GREAT REP
ASK4KYLE @ PLYMOUTH FORD
Stay far away - Sthompson728
We bought a used truck from the dealer and within a week the check engine light came on. We took it back to the dealership and the gas tank was falling off due to severe rust. Turns out, it was much worse. The rust was so bad under the truck that it was literally crumbling. We wanted them to take back the vehicle because it wouldn't pass inspection and was dangerous to drive. All they would do was give us back a fraction of what we paid for it and trade in the vehicle. We had no other choice so we traded it in for a car we didn't want that was new so we wouldn't have any issues. Overall terrible experience.
good service and on time - susan
We appreciate the shuttle service and the accuracy of when the service will be complete. The waiting room is pleasant and clean with wifi , coffee and water.
True Professionals - Shannon & Joe
I went into Formula Ford to look at the new Fusion AWD. I was greeted by true professionals that know their product inside and out. After visiting other dealers that just tossed us the keys, it was refreshing to be educated about the car we were interested in. TJ Valle and Todd Mobley did everything in their power to make the new vehicle work for us. Never once did we feel pressured. It was like working with old friends. I would highly recommend TJ, Todd and the whole team at Formula Ford. They are top notch.
Love my car - mamareadsalot
I recently purchased a 2018 Hyundai Elantra Se and I love it. The salesman was friendly and helpful. It took a couple of days before everything was in order, but he didn’t give up until I got an approval.
Ted Green Ford, specifically Ray in service, helped us... - xtine
Ted Green Ford, specifically Ray in service, helped us out in a real jam. The clutch on my 2009 Subaru Impreza was failing to engage and stopped very near to Ted Green Ford..... Ray provided kind & professional service quickly. We were travelling and Ted Green Ford welcomed us and our 2 dogs - My dogs were welcomed with some treats and they even provided us with a ride to go and get a rental car. Ray was great at keeping us updated on the progress of the car. The car was fixed very quickly and for a very reasonable price. I would definitely recommend Ted Green Ford to both friends and family and I can't wait to go back and have an oil change! Top rate service.... Thanks Ray and the team in Service