Steer clear: you don't know what you're getting into!... - Steven117
Steer clear: you don't know what you're getting into!
Don't get tricked by the false positive reviews; look somewhere else!
(notably, if you intend to buy a pre owned car from this dealership)
Last winter I've made not a cheap: 44,5K $ POC deal with them.
First, I had to send reminders to get the awfully tardive paperwork done, despite the rapid full payment and the agreement on a timely service at contract signature.
Secondly; during the weeks of (totally unnecessary) waiting the truck was shown to other customers; thus, various annoying dents and (deep!:-((( scratches have occurred. If it wasn't enough, all factory rubber carpets were replaced to some low quality plastic ones.
I had to make a list of concerns, but no real actions were taken eventually. Instead, I ended up with a "salesman" who literally challenged my words...yes, after 44,5K USD... obviously.... Hence, I had to show the pictures from the date of the deal; promises were made at least... but, nothing really happened, again: literally nothing was fixed.
So, it was confirmed: what all they care about is actually getting your money and you're screwed if you have a problem.
You may ask why on Earth I finished this transaction?
Well, the truck was for my kids and they liked the rare colour; secondly, because I trust Ford and its dealerships all over the country (actually all over the world), plus: I did consider positively the superficial online feedbacks too... MY MISTAKE!
DON'T DO THAT! They are misleading, notably the positive ones where people got spontaneously/temporarily satisfied with the new toy (under full factory warranty and zero milage in)...
Read the critics only, carefully: you'll be better off.
Obviously: this dealership truly does not care about your business or your hard earned dollars at all (notably, if you are on the "second hand class")....
Anyways we survived, the truck is OK, Ford did a good job (so far) but, the entire experience with the dealership was just a painful epic misconduct full with clumsy improvisations.
BTW, it was a solid 800$ extra to fix all the issues they have produced after I've signed the papers...
Atrocious customer service with depressing mediocrity!
Even one star is too much here.
Read More