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Impressive and very pleased with the customer service... - Jolanta.A
Impressive and very pleased with the customer service Angel Manzueta took his time to assist and remedy the situation.His attention nature and excellent customer service. I recommend this service center and will continue to use them .
Top Reviewed Specialists At This Dealership
Brianna and the rest of the team were helpful, calm and... - fisdevelopment
Brianna and the rest of the team were helpful, calm and factual. Very easy to work with. Our special order Rav 4 is great! It came in when they said it would and was fitted out exactly as we requested. The communicated appropriately without being overbearing. I would recommend working with Hartford Toyota.
Sales and Leasing Consultant
Always treated professionally with kindness. Wouldn't go... - Marley59
Always treated professionally with kindness. Wouldn't go anyplace else to purchase a vehicle. Have been on my 4 vehicle from this dealership. Thanks for all you do!
Business Development Center
Stephen Toyota was responsive and made great effort to... - Bfair01
Stephen Toyota was responsive and made great effort to find us the car we were looking for. The moment we walked in we were kindly greeted at the desk. All of the staff were friendly and helpful. Jason was patient and respectful with us as we made our decision. They met all of our requests and worked hard so that we may be able to drive the car off the lot that day. Jason used some extra time we had to thoroughly go over the car with me and all it’s features which I was very grateful for. Overall, it was a great experience, we didn’t feel rushed and most importantly we felt valued as customers.
Sales & Leasing Consultant
I dealt with Marissa Crooks and David it was an enjoyable... - hazelperkins
I dealt with Marissa Crooks and David it was an enjoyable experience especially my interaction with David he was extremely helpful and knowledgeable!!!!!! I would refer anyone who is in the market for a vehicle to him.
Senior Product Specialist
Used Car Sales Manager
I was pleased Torrington Toyota could accommodate my... - CoveredTaco
I was pleased Torrington Toyota could accommodate my schedule to give my 07 Tacoma a complete tune-up, transmission, motor & 4 wheel-system a lube change.
Complete brake flush & adjustment and a small heat shield repair.
My "TACO" rides like new!
I ordered a 2021 Ford F150 from the factory. John the... - ahornyak
I ordered a 2021 Ford F150 from the factory. John the Manager at Ford of Greenfield helped me thru the process and kept me up to date with the progress of the order, when it was in build, when it was complete etc. Excellent communicational and customer service! I completed paperwork yesterday at the dealership- easy process by very friendly people. The dealership dropped my car off in my driveway today- overall my best experience at a car dealership AND...i love the truck!
I bought new car not even month ago and i had problems... - Sanjeeb Sharma
I bought new car not even month ago and i had problems with car to startup then I called to showroom lia Toyota Wilbraham and they told me to call Toyota roadside Assitance to toe my car and next day only my car got repaired and i have had very bad experience of customer service with Toyota Wilbraham....I want to give very poor rating of customer service and even manager is very rude to me while I asked for some favors from them as this is new car with less then a month i got problems and because of that I missed my work....no compensation and not even good service👎
Paul was very professional. He was also very friendly. He... - Brettsullivan88
Paul was very professional. He was also very friendly. He is also very knowledgeable. I had a great experience with Northampton Toyota in general. Thanks
The service rep Erin was professional, knowledgeable and... - Cat97
The service rep Erin was professional, knowledgeable and informative. My service was done on schedule and recommendations made for future care. Overall an excellent experience.
We recently purchased a new Toyota vehicle from Dowling... - patzo95
We recently purchased a new Toyota vehicle from Dowling Toyota and we hold the highest of praise for this dealership and Chris Dowling.
It was our privilege to fly in out of state and work with this great group of professionals. The process was simple and smooth. Chris will go above and beyond to get you the vehicle you need at the best deal around. If you encounter any problem, Chris will work to make it right!! They are honest upstanding professionals that more than adequately represent the quality that you expect from Toyota. Buying a vehicle from a dealership does not need to be complicated and we dare you to compare the experiences that you have had and will have with other dealers against the ease and straightforwardness that you will encounter with Dowling Toyota!!
If you are looking for a vehicle, please check out Dowling Toyota as they will take care of you and give you the respect you deserve. This is a small family owned dealership that is not weighed down with the red tape, fees, and upselling that haunts the typical car purchasing experience.
The Toyota brand is well represented and characterized by Dowling Toyota of Litchfield, CT. Do yourself a favor and call them for your next vehicle. Buy a vehicle from a Toyota dealer that you can trust. We did and it was an AMAZING experience!!!
Servce Manager Vern and his team are the absolute best.... - pinklady6000
Servce Manager Vern and his team are the absolute best. They took awesome care of me when Middletown Toyota treated me very badly. They went above and beyond. New frame on my 2009 Tacoma. They are true to there word.
Just bought a 2021 Tundra SR5! Gary Adams was our sales... - afradette
Just bought a 2021 Tundra SR5! Gary Adams was our sales person and he was awesome to work with very caring and attentive! We've been using Lynch Toyota service for years now, but this is my first purchase from them. Again they were awesome and easy to work with including the Finance person Julie Olsen.
David was amazing. The car I wanted to look at was ready... - Breno
David was amazing. The car I wanted to look at was ready for a test drive. All process was smooth and fast. David made my choice of Hoffman Toyota as a preferred dealer easy.
The best service I’ve ever had! Amir, the salesman who... - Lizziesvitlik
The best service I’ve ever had! Amir, the salesman who helped me when I first arrived was so incredibly helpful. He took each of my concerns into consideration and went above and beyond to make sure I was happy. Jose made sure it was possible for me to get the car I wanted. I had many problems with my payments, credit and was really struggling to get the down payment amount. These guys went so out of their way to make it happen! Seriously the best service I ever had. Not only did they help me financially make things happen, they also were just genuinely some of the nicest people! James was very kind and consoling when I was stressed and upset about money. They did not push or make me feel pressured into any deals. It was all about what I wanted. You don’t find that much at a car dealership! I highly highly recommend this place!!
I would like to say that sales department at Charles is... - Mike K
I would like to say that sales department at Charles is top notch. No pressure like some other dealerships I’ve dealt with in the past. It was a pleasure dealing with Brian, Kieth, and John to purchase my new Tundra. Thanks guys.
My family has been purchasing vehicles from Mark Stuart... - R. Broomfield
My family has been purchasing vehicles from Mark Stuart at McGee Toyota for over 25 years, We have purchased many vehicles from Mark because he is very thorough and an honest person. The people in the service department are knowledgeable and friendly. If you haven't visited McGee, go see Mark he'll take very good care of you.
Iwanted to wait until my truck was fixed before writting... - pinklady6000
Iwanted to wait until my truck was fixed before writting this review. This dealerships Service Manager was extremly mean and unprofessional. The only person who was understanding was a young man by the name of Evan. Service manager was so degrading I called Toyota Corp. at which time I was directed to Toyota of Colchester who were so amazing and kind. My Tacoma had a recall for a new frame and Service Manager Chris D. in Middletown refused to take care of me. I have had 3 Toyotas and have never had to deal with such a mean condescending man. Never would I recommendthis dealership. The only reason for 1 star is because of the kindness shown by Evan.
Car buying should not be stressful or regrettable. Here's... - Braden
Car buying should not be stressful or regrettable. Here's my story . I dealt with Syed, salesman, and Sean Wells, sales manager. In February I went to look at new truck. After some time I thought I came to an agreement for the sale and trade-in. NOPE. I went to the dealership after work to sign paperwork. I was told that the price was this amount and trade was this and finance was this amount. I was HAPPY. Then I got there, wife left work early also to accommodate them, had to sign paperwork. Syed had me sign the paperwork as to the amount of the sales price. Also he had me sign the paperwork as he put it was STATE LAW about meeting the Service Manager and touring the service department. I was then sent into the finance office to sign paperwork. I asked the finance amount of the sale. I was told a totally different price then settled upon with Syed. When I asked to see the paper I signed about the price it disappeare, never to be seen. Then Syed crossed his arms and said in a very smug way " I do very very well here and I'll give you the difference to make this deal happen ". Both Syed and Sean threw temper tantrums that would make a three year old in a candy shop told "no" look like a SAINT.
When we arrived it was about 6pm at night in March, finally left about 9 at night. Both Sean and Syed were about 20 feet away when we started to leave. They YELLED turn your lights on. I was never given a walk around the vehicle or an overview of the controls. I could not inspect the car in dim light, nothing was done to it. They knew at 130 that afternoon that I would be picking up the car after 5:00. When I picked it up it was missing the owner manual, floor mats and all the plastic on the seats were still in place. NO DETAIL. I had to wait two weeks to go back and have the car detailed. I informed them that there was a chip in the paint on passenger side door. They said prove that- it was there when you picked it up. I was also bribed by Sean to give all 10s on the review because their bounus depends on my review.
I got a call from the satisfaction manager, Ryan. I recounted the details of my experiences and expressed all of my concerns to him. He seems very honest and genuine. He said that he would pass this all on at the next managers meeting. I called him back three times in a two week period to get no response. The last call I stated I wanted to talk to the owner. This did get a response. Two days later I received a call from Marc, the person claiming to be the owner. Website says John is the owner. This Marc was no better then Syed and Sean. I was put on speakerphone and berated and yelled at by both Marc and Sean. I asked to be taken off speakerphone so I could have a decent one-on-one conversation with the owner. Marc refused and stated that this is the way he conducts all of his business. Marc called me a liar and threw a bigger temper tantrum than the other two. Very poor customer service and professionalism. In short buy in Rhode Island where you have protection with the Dealers Board at the DMV if things like this occur.
What a poorly managed and operated dealership this place is. Be careful and forewarned.
Awful service. They do not care about their customers. I... - akfrad21
Awful service. They do not care about their customers. I would highly recommend buying a car elsewhere and also getting it serviced elsewhere. They lost my key for my custom tires which will cost me a ridiculous amount of money now to get them removed. I was also stuck on the side of the road for 3 hours waiting for a tow truck because I was unable to change the tire since the key was not returned back into my car after my service, which was dangerous and made me unsafe, anxious, and stressed. They dodged my calls for over a week, then refused to ultimately do anything to make it up to me. Completely ridiculous. I will never be buying another car here and will be telling everyone I know about my awful experience and how much I feel wronged.
Curtis Janey, Mitch Rote - Bob lexus
A big thank you to Curtis Janey and Mitch Rote of Haddad Toyota for turning a unpleasant experience at another location to a pleasant experience at your location on the purchase of my vehicle, quick and easy and a very fair price. Thanks again gentlemen.
Stephen AutoMall Centre
Toyota of Wallingford