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Had a very Good experience with this deal reship! They... - Gloriagg.gw
Had a very Good experience with this deal reship! They were very nice very knowledgeable .did there best to get a vehicle I would like an be comfortable with,the salesmen Paul Mazza was very Professional & polite,I'll differently come back
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Great experience . Got more than expected with the... - dan
Great experience . Got more than expected with the vehicle and the service. Will recommend to friends and family. Vin is the real deal. Will be bringing business there.
Eric was amazing, made us feel very comfortable, answered... - RJT2019
Eric was amazing, made us feel very comfortable, answered all questions and concerns. Went above and beyond to help with what we were looking for. Secured the car we had requested, stayed within our budget. Everything was ready to go and we weren't there for hours on end.
Chris in finance - very accommodating, explained everything and made sure we were 100% comfortable before committing and leaving.
Cannot say enough good things about the staff and our experience. I would highly recommend Stephen's Auto and their amazing staff. Affordable, friendly, knowledgeable and easy.
We were so Happy with the service provided by James not... - Decdaily
We were so Happy with the service provided by James not all sales people make you feel as though your needs are important as he did. We could not be more please with this dealership and also Evan Blanchette made sure that you received the utmost customer service .
Sales and Leasing Consultant
Sales and Leasing Consultant and Assistant F & I Manager
Frank was very professional and pleasant. I felt like I... - titimari66
Frank was very professional and pleasant. I felt like I left with a fair deal and great service. Would purchase from Frank again. Thank you!
This dealership is wonderful and is always willing to... - Writecolor
This dealership is wonderful and is always willing to work with you... for the best deal.. Larry is an amazing person and so is everyone on the team
Terrific customer service. Held our hand through the... - dmj1978
Terrific customer service. Held our hand through the entire process. Very detailed through the entire process. Worked with Dan to start and then Greg helped us close the deal. Never felt pressured
Thank you !!! - Magdalena
In March 2013 I had my first car Oldsmobile Allero ( brand new) claim total lost after a drunk driver hit my car. I was injured and work only part time. I need a car because of my job( visiting nurse) and I lost my hope that I will be approved for another car loan. After multiple loan applications denied in different car dealer shops I went to Bob. The service was amazing, the dealer for entire 8 hr contact more then 22 lenders and finally he get approved my car loan for Ford Fusion 2011. They even told me after one year to make refinancing on the car loan.I was skeptical that a use car will help me,special with my high mileage what I have to drive. this car had 48,000 when I purchase. Every one knows that Ford Fusion 2011 had 9 manufacturer recall. I moved in September 2013 in Western Massachusetts and here is required total vehicle inspection every year. I pass all inspections with no problem,on every recall my car doesn't need any repairs to be done. Yesterday my Ford Fusion had a little celebration ,we make 250,000 mileage in 7 years and we still driving with no problems. this year we pass again the inspection. All works on this car was breaks ,tire and recently the bearing because of the bad roads where we have to drive to patients house. We are very satisfied and soon our son's will drive and we will come again to buy cars for our sons. Thank you guys you are the best.
Robert DeVito is Great! - Matthew1011
Robert DeVito and the staff at Minchin Buick/GMC are excellent to deal with! They provided A great sales experience and a very low pressure environment! The pricing is excellent and if you’re looking for a new vehicle you owe it to yourself to come in and see Robert and the team at Minchin!
My salesman, Juan at Tremonte Auto Group was great! He’s... - mikolikemm
My salesman, Juan at Tremonte Auto Group was great! He’s very kind, and accommodating and I never felt pressured by him. He was precise and kept in close contact with me throughout the process.
Everyone was extremely helpful and very pleasant to work... - Lovenlennon9
Everyone was extremely helpful and very pleasant to work with, the process was painless!! I love my new Jeep a d I would recommend this dealership.
Stay Away, try to rip you off with unnecessary repairs.... - bob c
Stay Away, try to rip you off with unnecessary repairs. Told me I needed $1500 new front shocks on my 2 1/2 year old Yukon Denali. Scam artists.
i recently,bought a new buick encore after 1,000 mon... - BLUE CRAB GENO
i recently,bought a new buick encore after 1,000 mon sales mgr.iles of driving i was veryimpressed how well it performed, & plenty of power!!! they gave me above book value for my old ford escape. brandan the sales manager got a super deal!! joe perry was great!setting up our blue tooth,& myolon wifes i phone.bottom line you cant beat brustolon buick : THEY GO BEYOND THE CALL!!! thanks again, gene & myrna wasicki
Horrible dealership. Trashed my credit and scammed us out... - gk
Horrible dealership. Trashed my credit and scammed us out of over $1000. General manager accused us of doctoring documents. Never buy anything from them.
Spoke with both Stanley and Stephen, the general manager. Horrible customer service and the manager had the audacity to defend the poor service of his staff. No one at this dealer will do anything to attempt to solve the issue. Avoid this dealer at all costs.
The worst dealership ever they took my deposit made me... - juanaguirre947
The worst dealership ever they took my deposit made me wait for 2 days and called me back with lies that the car needed 7 thousand dollars in parts and they wanted more money from me ,, 2 hours later car in up on website from 33 to 36 thousand , this is disgusting I wanted this car I gave full asking price and they told me car was garbage so they can put it up on a higher price ,what an xxxxxxxx
Broken Promises - drewmccrayon
Broken promises. I bought my truck from this dealer about a year ago and it has been the worst decision I have ever made. The truck is fine, now, but the service I received has cost me lots of time. When I originally bought the truck i was told that the vin etching was not optional because they "vin etch all of their vehicles". This may be true, however, I later learned that it is an optional warranty that they are charging for and not the actual etching of the vin. Not fully disclosing it as being optional is illegal. Moving on, i bought the truck and after getting it home i found out there was a laundry list of things wrong with it that should have been caught in the CPO inspection. Although they were all covered under warranty after fighting over it my truck still had to spend a week in the shop only a month after i bought it. I had so many problems I had to go to GM corporate because of how dissatisfied I was that a truck I spent more than $30 k on had to already go into the shop. Soon after my complaint was filed I received a call from Jamie the Used car sales manager who offered me two free oil changes to make up for the hassle. Although almost too little too late I accepted and even told the GM rep that they attempted to make it up to me. Now I tried to use these free oil changes and Jamie himself told me that he doesn't remember our conversation and would not honor both free oil changes. Instead he offered me one free oil change out of the goodness of his heart. This is just another way that Gallagher BUick GMC has over promised and under delivered. The team at Gallagher clearly doesn't know the meaning of being a company of their word. I don't feel like I bought a vehicle from a reputable GM dealer, instead it feels like i bought a truck from a buy here pay here business. I hope my bad experience encourages others to take more time and consider whether they really want to do business with a dealership who only cares that you take the vehicle off of the lot.
Brought my GMC 3500 in for brakes and state inspection. ... - gmcpurest
Brought my GMC 3500 in for brakes and state inspection. Russ did the paperwork. Billy took the time to show me just how worn my brakes really were and I was past due for new ones. Joanne took the money. I was in at 8AM and out at 11AM. Service was friendy and they showed that they cared.
Definetly dobt care - Liquorpus
To make a long story short, I sent multiple emails about a specific vehicle with guy named Zac, so I planned my visit for a Saturday morning being informed that he would have the car waiting and ready for me to take a look. Saturday morning I emailed him letting him know I'm on my way, was given the response great, thanks for the heads up. Needless to say when I arrived there was no car waiting for me, apparently it's common practice for the lot guys to use the vehicles to run errands and I would have to wait around for at least 45 minutes for them to get back. Why did I bother notifying them? Thanked Zac for, giving me the business, and left. Obviously they don't care or need my money. Still looking for a vehicle, but even if they had the best deal I'll never stop there again.
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