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Our experience with this dealership is excellent. - vita709
I brought my E400 in on 1/10/2020 thinking I was due for maintinance. My service adviser,Tom Palmero advised me it was not due until July. He did notice a light indicating something wrong with the battery. It was tested and replaced. If Tom did not take the time & patience to notice this I might have had trouble at some point. Thank you Tom.
Excellent in Both Sales and Service - apmust
I have been going to MB of Smithtown for 20 years for both purchasing and service. I worked with Nick Malena and Steve Godden in sales both of whom are outstanding to work with. They are good people who want to make you happy. I have worked with Joe Baumgarten and Charlie Erdman for service.They are always professional, knowledgable, friendly and kind. All of four of these people go out of their way to help you. For over 20 years they have become my extended family. Thank you all for all you do
excellent and professional customer service - Tranquility356
My driver windshield wiper on my 2020 GLE was broken, I was driving home from a meeting in
Massachusetts, it started pouring rain. I called my dealer who said it would be $68 and I could
install the blade. Poor visibility required that I find a nearby dealer.
Ron Chwalek and Christine Pandolfo of New County Motors took me immediately, replaced My
damaged wiper blade, topped off my window washing fluid....all in about 10 minutes. They refused
Thank you for your exceptional service and your most generous and timely service.
Excellent service from start to finish! Salesman Don... - alysonhealey
Excellent service from start to finish! Salesman Don Shepard did a great job once again. This is my fifth Mercedes with this dealership and I’m sure I’ll be back for number six!
I highly recommend this dealership. I had a wonderful... - Tyler Histand
I highly recommend this dealership. I had a wonderful experience. I switched over from another Mercedes dealer. I wasn't sure if I'd stay with the brand, I planned on looking elsewhere but glad I didn't. After meeting with Shane and Candece it was clear I was in good hands. They went above and beyond to make sure the whole experience was relaxed and friendly. I'm happy to have met them both and plan on sticking with this dealership. Thank you Shane and Candece!
Great dealership. Jose Batista is wonderful!... - Fina
Great dealership. Jose Batista is wonderful! Professional, helpful and not annoyingly pushy. His friendly disposition made my recent purchase such a pleasant experience. Jose was the key reason why I chose to buy my Mercedes at this dealership and will come back to buy my next!
Been a Bmw client for over 20 yrs. Robert Balzano is... - jgvisentin
Been a Bmw client for over 20 yrs.
Robert Balzano is the reason I drive a amg today. Very knowledgeable. And went above call to get me my Amg early.
Absolutely fantastic! - bonnienaulthomes
Second car we have bought from this dealership, Mark Leonard is a fantastic salesperson, so easy to deal with and the service department in the best! Test drove, and bought and delivered a car in less than 2 hours!
Fairfield Mercedes Benz Service is Outstanding - 14flip
In the Strongest Words – Fairfield Mercedes Benz Service has provided the best Service Experience of my life. The total process from the beginning to the conclusion is a demonstration of professionalism.
Toshe Isaku has earned my trust over the years due to her demonstrated customer dedication.
She made a positive first impression on me and proved to be highly motivated and knowledgeable. She repeatedly confirmed a strong personal commitment to her customer, the product and company she represents.
Toshe excels in communications and interactions which helps the customer make decisions with confidence.
I can buy a car anywhere. It is the service of my two vehicle, a SUV and a AMG that brings me back to Fairfield Mercedes.
Great Buying Experience - fhZhang
We have recently purchased GLC300 and enjoyed the great customer service through the whole process. I would not hesitate to recommend to anyone who is interested in MB car!