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Christopher Mrijaj was very helpful in helping us find... - Lisamoura816
Christopher Mrijaj was very helpful in helping us find our 21 Pilot. He was very professional and friendly. he really helped us figure out exactly what we wanted and needed!
Top Reviewed Specialists At This Dealership
Sr Sales Associate
Service was excellent. Pedro was helpful, very pleasant,... - Xterra
Service was excellent. Pedro was helpful, very pleasant, and extremely knowledgeable. The work was done professionally and within the time estimate that was provided to me.
Sales & Leasing Consultant (Bilingual)
Sales & Leasing Consultant
Sales & Leasing Concultant
My car buying experience was everything but an... - 36959
My car buying experience was everything but an experience. Dave was polite and courteous, the finance manager was professional and helpful.! Building was clean and pleasant. I would highly recommend them for a car purchase. There no pressure approach was spot on. Thanks again everyone. Ron Bigda
Sales and Leasing Consultant
Sales And Leasing Consultant
Brabdfon Honda with the help of Mr.Donofrio I was able to... - careyroblero
Brabdfon Honda with the help of Mr.Donofrio I was able to get my first car!! They are great and very patient. Will be coming back
I only purchase a car infrequently and wasn’t excited... - Reenie21
I only purchase a car infrequently and wasn’t excited about shopping for one. I appreciated the ‘set price’ policy and Walied Hanaif was a very courteous and reliable salesperson.
Chris was polite and made me feel safe being at the... - JGPB
Chris was polite and made me feel safe being at the dealership during this pandemic. I felt that I was taken care of and my vehicle got the service it needed! Very happy!
Luis is a pure pleasure to work with— courteous,... - Bil Johnson
Luis is a pure pleasure to work with— courteous, efficient, thoughtful. He saw to every detail with great care, keeping our needs in mind at all times.
muy buen servicio rapida atencion 5 star for manny mejor... - suly
muy buen servicio rapida atencion 5 star for manny mejor precio que otros dealer que es visitado no hay mucjo que hablar lo recomiendo ok
Craig, I think that was his name, whom I dealt with the... - edward67
Craig, I think that was his name, whom I dealt with the entire time at the shop was very professional and courteous. He also helped me schedule a date and time to have my 2010 Accord serviced. Great working with him.
Robert Munson was really helpful and a pleasure to deal... - thefessor
Robert Munson was really helpful and a pleasure to deal with. We've had our Honda for a lot of years and always had it serviced here.
I went in to Lia Honda at the end of my lease to see... - RUVANCOHEN
I went in to Lia Honda at the end of my lease to see about leading a meeting Honda. I had excess mileage on my old lease and they represented that Honda Finance would absorb half of the excess mileage fee. They asked me to pay my half at the time of lease signing. I did. They then sent in the paperwork to Honda Finance with my excess mileage payment as simply a down payment and left me to deal with Honda Finance for the full amount. I assumed this was a clerical error that Lia Honda would fix and I visited the dealership 3 times in 2 months and the salesperson confirmed to me that he knew the excess mileage payment had been made. I called Honda Finance and they told me what the dealership had to do. I wrote to the General Manager by email and followed up by phone every day. I even found out the General Manager had instructed the salesperson not to deal with me and that “he would handle it.” I guess handling it meant ignoring my calls and emails. DON’T DEAL WITH LIA HONDA. They are not honest and once they get you to sign documents they ignore their customers. I thought that they were honest and straightforward. I was very wrong!
Jesse Robles very professional. Followed up with phone... - ridel228
Jesse Robles very professional. Followed up with phone call for additional work that needed to be done. Some parts were not in stock and had to be ordered. Picked up my car next day.
We had a great experience at Friendly Honda! Great... - Krpaino
We had a great experience at Friendly Honda! Great communication and people! We enjoyed Rick and all others who helped along the way! We will return next time we need a car!
Desiree Frank did a great job when I was there for my... - sharonbfrankel
Desiree Frank did a great job when I was there for my inspection. Friendly and efficient. Car was well sanitized before I left the dealership.
Do not buy a used car from this dealership. They will not... - Schaller stinks
Do not buy a used car from this dealership. They will not stand behind the cars they sell to you. Sales is unhelpful and arrogant.
Cody and the whole sales team treated me great. Cody was... - S2kcote
Cody and the whole sales team treated me great. Cody was down to earth and a no pressure salesman. I would definitely recommend them! And will make the hour and half trip to purchase another car.
I’ve been a customer since 1998 and always receive... - RoseC
I’ve been a customer since 1998 and always receive excellent customer service from the sales reps to the service department. Dave Bonomo is professional and made by last experience a few weeks ago great!
Great guy.It has all you need from a sales representative... - Ag1972amks
Great guy.It has all you need from a sales representative when you try to buy a new car. If you going to Hoffman and looking to buy a vehicle , this is the rite person you need to set and talk.
My sister purchased a car on 12/03/2020 and noticed all... - Marilynbunn95
My sister purchased a car on 12/03/2020 and noticed all types of noises. The salesman Miguel told her that any problems will get fixed, so she agreed to purchase. She originally came to check out a cheaper car that was advertised online but they told her she couldn’t buy it because the engine is “messed up”. Why is a car with a messed up engine online for sale for $6k??? My sister has taken her car to Bertera Subaru across the street for a diagnostic which cost $156. Bertera told her that her car isn’t safe to drive and they don’t know how Balise managed to pass inspection , also has to pay over one thousand dollars in repairs. All Balise can say is “It’s not a brand new car” and they’ve admitted to breaking car pieces . They find any reason to pass the blame onto YOU! Mind you my sister didn’t even have the car 30 days and brought it back 3x. Also when she goes in they act all annoyed and act as if you are disturbing them. They also said she needs to PAY for a diagnostic fee to Subaru because they don’t know what’s wrong with the car. Unfortunately this is her first time financing a car and Balise has made this experience xxxx for her. She is a single mother with kids with severe asthma and needs a SAFE and reliable vehicle. Oh and every time she leaves her vehicle with them they add about 150+ miles to the car (so the warranty can expire FASTER) , probably taking joy rides .Pretty much she was conned and Balise should be ashamed of themselves. The sales folk and everyone are friendly until you sign the paper work and then they show their true colors. Please stay away!
Scam!! My daughter brought in my Civic for a slow tire... - Santo M.
Scam!! My daughter brought in my Civic for a slow tire leak, she was advised by Tech Stephen Everitt, it needed a new TPMS sensor because it was leaking. Anyone who knows anything about cars should know that TPMS sensors have a rubber grommet around its threaded neck that seals inside the tire rim to prevent air leaks but the service dept. would make very little money on that simple repair and therefore, it’s much easier to BS the customer into paying $190.00 plus tax for an “Aftermarket” sensor that comes with new parts. It seems to be common practice to lie to female customers who don’t know any better. I told her to refuse the repair and bring the car back home and I’ll fix it myself!
Curtiss Ryan Honda
Curry Honda Chicopee