Lexus Dealers near 06830

I always get quick service lots of attention and people... - LRCOBIN

I always get quick service lots of attention and people who really care. The one person I rely on is Pamela. She is a great problem solver and really knows a lot about cars and makes me feel that I’m getting the best service when I’m there from my automobile.

Informative pleasant good experience made getting a new... - Nklotz01

Informative pleasant good experience made getting a new car a very nice experience. Answered all my questions and concerns. Kept me informed about the status of the delivery.

Just picked up our new 2021 Lexus NX. We had a great... - brianr

Just picked up our new 2021 Lexus NX. We had a great experience. This is our 5th car over the past three years. All the consultants have been great, especially Rick Calvo who helped us with the new NX. Everyone at the dealership makes this a smooth, honest and completely satisfying experience.

Truly an amazing experience. Everyone was friendly... - Cdege1023

Truly an amazing experience. Everyone was friendly welcoming and helpful. I brought my puppy even with his whining every employee was nice and friendly toward him and all toghethor it was a great experience. Any questions or concerns they were right on top of it with an answer. Very straight forward and easy to work with. 10:10 experience

So, I was in the market for a new Lexus RX 350 and was... - philkwill

So, I was in the market for a new Lexus RX 350 and was doing searches online and I came across a vehicle at Ray Catena Lexus in White Plains, NY. I had purchased vehicles online before, but I was a little skeptical with purchasing a vehicle that far away from Michigan. I submitted an online inquiry and very soon afterwards I received an email and a call from the sales representative Sylvia Daniels. Sylvia and I talked over the course of the transaction between emails and text messages and phone calls I’m going to say about 30 times with questions and answers going back and forth. Sylvia went out of her way to make me feel comfortable with buying this vehicle site-unseen. She did a walk-through with me on the vehicle via face time showed me every nook and cranny that I wanted to see and then some. The price negotiations went a little different. I was looking at the Autotrader website and the vehicle had said L/Certified which I thought meant the vehicle was certified. However, she pointed out that on the Ray Catena website it was not, and that the Autotrader webpage was being corrected. After negotiations here and there, I ended up paying $1,600 more for a certified vehicle. The paperwork was emailed to me so that I can go to my local credit union for financing. Unfortunately, I could not take advantage of the Lexis certified vehicle financing program which was a tad bit lower on the interest rate because I would’ve had to fly to New York in person to sign the documents. At any rate, the financing worked out pretty much the same. After my Credit Union process the loan, they wire transferred the money to the dealership and the dealership turned around and sent me documents via FedEx next day air to sign. I signed the documents and sent back the documents in the prepaid return letter package the same day. The next day Sylvia called me and said the vehicle is ready for pickup. I went online and search for auto transport companies and received several quotes. I chose a particular broker they found a driver within 4 days and I had my car delivered two days later. The vehicle was in excellent condition just as Sylvia promoted. Kudos to Ray Catena Lexus and my Super Star Sales Rep Sylvia Daniels for making this a smooth transaction.

Discovered my RX350 was leaking oil after the 10,000 mile... - mmarkoe

Discovered my RX350 was leaking oil after the 10,000 mile service. Spoke to the Service Manager Dwight Ruiz. In less than an hour, he was at my house with a loaner RX350 and a mechanic who treated and cleaned the oil from my garage floor and the garage door bottom strip from where some oil dripped on the car. The car is being cleaned and detailed. In addition the wiper blades that smeared oil on front and rear windows are being replaced. When informed the car was ready. Dwight wrote, "I know you understand no business is perfect but I think we both believe how you respond & fix any issues that arise is extremely important." With this exemplary customer service no explanation is required.

Visit Jeff Symeon for a stress-free car buying/leasing... - pny

Visit Jeff Symeon for a stress-free car buying/leasing experience. This is my 4th car with Jeff. He’s not pushy and super-helpful!

Amazing surprise - Grateful Dude

I purchased a SUV for my Girlfriend which was total surprise for her. She thought we were going to pick up a part for my Lexus, but instead I was getting her own suv. They made it work and even had flowers for her. It was one of the best presentations I had been part of on short notice. Anthony Otero was first class all the way, he even spent time going over all the car functions and options with patience of a saint. I will recommend Anthony to everyone.