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Got the car I wanted. good price on trade and new car.... - Csolorzano
Got the car I wanted. good price on trade and new car. mariam was helpful. new Rav4 has a lot of options and im very happy.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Sales and Leasing Consultant
Sales and Leasing
Great experience!! Honest, professional and very helpful.... - Idabo
Great experience!! Honest, professional and very helpful. Highly recommend Mou...
He satisfied our requests and give us many options..I would definitely come back to get my favorite car
My experience was above and beyondService was done at... - Ari
My experience was above and beyond
Service was done at promised times
Comfortable loaner was provided
Nice and clean place with with amenities
Honest and trustable advisor
Westchester Toyota was one of four dealerships I visited.... - Abelerner
Westchester Toyota was one of four dealerships I visited. They were the best by far. They were professional and helpful without being pushy. Pedro Segura was a real gentleman. He was very helpful and courteous throughout the entire process. I would highly recommend this dealership and particularly Pedro.
Oscar, Angelo and Henry were very professional. Had... - Medinabarbara75
Oscar, Angelo and Henry were very professional. Had patience. Helped me find the perfect car for my new adventures as a new mom. Thanks guys !!
Certified Sales Professional
Momdoh is amazing! - Highlander
Momdoh Khalil is amazing. He went above and beyond. There was no hassle or fancy sales pitch. I truly felt like family and got a deal that was better then I anticipated. I highly recommend this dealership and especially Momdoh. You will not be disappointed.
Pre Owned Sales Associate
He was good and he was very helpful with me. His service... - AZBAH
He was good and he was very helpful with me. His service was really well down. He maintanace with my car and it went well
Service to Sales Retention
Danny Zeledonwas my salesperson got me a great deal on my... - Bree
Danny Zeledonwas my salesperson got me a great deal on my very first lease. He made the process easy and I highly recommend him to all.
The sales agent gave me an awesome experience. He... - Retirementvehicle
The sales agent gave me an awesome experience. He organized all of the appropriate paper and ALL I had to do was read and sign and all went well.
Our experience was excellent and Ana Collado it’s the... - gomezwanda67
Our experience was excellent and Ana Collado it’s the best! She took the time to make sure that we were happy with our decision! Thanks to all the staff.
First time customers at Paul Miller Toyota of west... - L. Newman
First time customers at Paul Miller Toyota of west Caldwell, and upon arrival the staff were very welcoming, Jose Gonzalez was our appointed sales person, and we got a gem! The nicest, sweetest, HONEST, gentleman you’ll meet, we then met Sam the sales manager who was wonderful to deal with and helped us greatly getting the vehicle deal done without any aggressive typical sales pitches *thank you Sam!* the car was ready when promised and it was washed and detailed and looked brand new the paperwork signing with Frank the finance manager was pleasant, professional and a very seamless experience. 5 stars from us!
Great service. Michael was friendly, very informative,... - Nsantos29
Great service. Michael was friendly, very informative, and patient. I got a great deal thanks to them all. I was able to get what I wanted in a short amount of time.
We went to Toyota universe to just test drive a RAV4 to... - Vicki
We went to Toyota universe to just test drive a RAV4 to compre if we like Nissan Moreno or RAV4, our salesman Armond did it great job and we end up buy Toyota
The best costumer service...they explain everything step... - Muchacho_11
The best costumer service...they explain everything step by step...very nice people..i was helped by July, she was very nice and patient..they are a great team.
Thank you very nice people great doing business with them... - dritanerkoci
Thank you very nice people great doing business with them good skills thank you toyota again it was my pleasure doing business with you again i future thank you my sales lady Irene Fernandez you are are very good sales person for helping me with service thank you
Excellent customer service! - rdp
We've been bringing our Sienna & Camry for over 25 years and have always used Toyota's Service Center in Mahwah, NJ.
Chris Budd has always helped us when we brought in our cars and is an excellent Service Representative. He's very courteous, professional and keeps us in the loop while the car(s) are being serviced. Always great to see a friendly face.
Thank You Chris!!
Utilized the Toyota care service plan- oil change was... - Punkinryan
Utilized the Toyota care service plan- oil change was easy and they checked all the major safety components. Always great service at Crestmont Toyota Service!
MR Kenny Lee is so kind - hana
We didn't go to see other brands of cars, we went directly to Toyota. MR Kenny Lee is so kind, He always made the smile. Thanks for him~~
I Didn’t get A Complimentary Car Wash with The Service ,... - Lilac88
I Didn’t get A Complimentary Car Wash with The Service , though they have such information on their website and their prices are not cheap
Crystal did a great job in repairing my car. Was having... - Mltennis
Crystal did a great job in repairing my car. Was having front end noise and went on a test drive with Ron and the mechanic to help identify the issue and they were able to cover the work under warranty. Thanks!
I’ve been going to Hudson Toyota since ‘95, I love Toyota... - JudyR
I’ve been going to Hudson Toyota since ‘95, I love Toyota cars , I came in looking for a used vehicle for my 18 yr daughter & I must say that “Alci Espinosa” is one of the best salesmen I’ve dealt with. He is patient and genuinely wants to help the customer. Great Service!!
On Saturday, December 14th, I had my car towed to Plaza... - JT
On Saturday, December 14th, I had my car towed to Plaza Toyota for repair. I explained to my service advisor Codi Morton that my car was not accelerating. Knowing that this is a power issue, Toyota refused to give me a loaner car. Toyota ran a diagnostic and found that the throttle sensor was shorting out and needed to be replaced. Toyota Plaza representatives NEVER explained to me why or what could cause a throttle Actuator Motor to short out and failed to give me any details to their work done on my car. The repairs was covered through my Toyota warranty. On Wednesday 12/18 at 6:36pm, I received a text from Codi Morton stating that my car would be complete and ready for pick up by 10am that Thursday morning. Because of my line of work, I need to be mobile with a car get to-and-fro for work and have very little access to my mobile phone. However, i spoke with Codi letting him know that I would be able to pick up my car on Thursday after work. I arrive Thursday evening and my car was not ready. My car was on a lift and the spark plugs were removed. I also noticed that Codi sent me a text that Thursday morning, which I was unaware (again i dont have access to my phone) of until I got to the dealership that my battery needed to be replaced. Toyota had my car for almost a week and thursday all of a sudden my battery is "dead". That Thursday, I spoke to Burt Pacheco (Dispatcher/ASM), who was very unreasonable and not very helpful. He rudely told me he couldn't help me and I couldn't take my car because work was still being done on it. I was furious and told him I would be back the next day, Friday, to pick up my car unfinished or not. He said my car would be done Friday and I could come to get it. I was beyond frustrated with the lack of professionalism and service. Friday I arrive to pick up my car and neither Codi, Burt, or Michael Scala (Service Manager) were there to assist me. A Toyota Service Advisor named Lewis was there and proceeded to argue with me and denied to release my car to me until I paid to get the battery replaced and for the gas fuel they put in my car. He called the Service Manager Michael Scala and he directed Lewis to also not release my car until I made payment for the battery and/or fuel. I NEVER gave Toyota permission to do anything to my car but fix the throttle sensor and everytime I arrive to get my car, something else is done without my consent or approval. Mr. Lewis firmly and aggressively denied to give MY CAR and disrespectfully decided to call the police to kick me out of the dealership because I refused to leave without my car. After persistently refusing to return my car back to me, Lewis after speaking with the Service Manager, Michael Scala, decided to release my car to be towed out of the shop. While outside waiting for the tow truck, I had a jump start from the body shop next door and what do you know, my battery started and come to find out Toyota Sevices never repaired the throttle actuator. My car was not accelerating and was NOT fixed. This had to be the worst experience I've ever had with any business or company. I bought my car from Toyota soley because of its reputation of providing superior customer care and service. This experience was unbelievable. I was disrespected and shocked to deal with such a staff of unprofessional individuals who represent Toyota.
Not a good experience. They love to play the shady game.... - Mk
Not a good experience. They love to play the shady game. Tried speaking to Gm Kevin three times and all he did was pretend he was busy and play games. Can not trust them. Go somewhere else!
Aggressive Pressure Salesman: Victor - taraleWS
I had to slide my chair away from Victor’s desk because he kept pressuring me instead of answering any of my concerns and questions! It was my 3rd visit, I was ready to choose a model and buy but Victor made me so overwhelmed and upset I said “I can’t do this. You are making me uncomfortable”.
It’s unfortunate, because Manuel, whom I had wanted to work with wasn’t there. The sales manager, Wilson was so nice and part of the reason I came back twice in one day to seal a deal, but he unfortunately paired me with Victor in Manny’s absence.
**The next day I researched dealerships and decided on Westbury Toyota. The experience was night and day. They are so nice, respectful and appreciative of their clients that I bought my RAV4 Hybrid and went back 3 weeks later to get my dad a 2020 Corolla from Bernie!!
I love the Westbury Toyota Family!
Toyota of Hackensack
Route 22 Toyota