Excellent experience - amyd
Fantastic customer service. From test drive to paperwork at the end, the experience went smoothly. I would recommend this dealership and my sales associate Candi to others without hesitation.
Top Reviewed Specialists At This Dealership
Great experience - cotty5000
Manny Lopez worked with us and really helped us out. We wouldn’t have been able to get the minivan we wanted if it weren’t for him. I highly recommend Route 1 Chrysler Dodge Jeep Ram and asking for Manny.
New vehicle purchase - Jdost1282
Great service from Konstantin, very friendly and worked hard to satisfy what we wanted. from sales to financing was a great experience. Definitely will be the first place to go for our next vehicle.
They treat customers right! - CrazyJeepLady
I just leased a 2019 Jeep Grand Cherokee Latitude from Fred Beans Chrysler Jeep. I was looking at other dealerships for a Jeep but Fred Beans paid me the attention I needed in order to help me make my decision. They answered all my questions and made sure I left happy. They gave me the type of payment I was looking for. I would totally recommend Fred Beans. Kudos to Ken, Jim, Andrew and John!
Easy to do biz with - Jeep Compass
Tyler did a great job finding us the best lease option. Nice dealership.
No hard sell tactics. Great place to do business. Shout out to Tyler.
Wonderful - M
My salesman was a pleasure to deal wit. The manager who closed the deal was also a delight . The finance department did all the paper work for me. Easy buy and out the door.
I wish I would of read these reviews first....I hope you are - ripped
I was turned off by the competitive salespeople when I purchased a new Ram 2500. I then went to David Dodge and bought it there. That paled in comparison to Dodge service. We have a small service garage to service company vehicles. When our 2017 Ram Promaster lost BOTH headlights at the exact same time we changed both bulbs, and they did not work. A body control unit regulates the interior and exterior lights and it was still under warrantee. When we brought it to Reedman/toll it had 2 bulbs that were a day old. We were told the lights were probably bad but they had to change them at $180.00. I know the bulbs were new! My guess is they hit Chrysler up for the computer unit under warrantee, and then charged us for new bulbs which were never replaced. Having general knowledge of mechanical systems and doing service in house most times, made it quite obvious what happened. The bulbs were $8 each which makes it sickening anyway you consider. I would steer clear of this place at all cost, especially for Dodge service. The horrible reviews are not by accident I'm afraid. I hope you're reading this BEFORE you go.
Their service department is very shady. I didn't buy my... - Steve123
Their service department is very shady. I didn't buy my car at this dealership but moved here and needed a couple recalls done. I called and made an appt for 3 days later. I asked if they needed to order my parts and they said they have them. I asked if they're sure they had all the parts so I don't do all of this in vane and he reassured me they did.I dropped my car off and also requested they put my drivers side head light in. I bought a new one from another place and just wanted to pay them to take the original out and my new one in. Midas had quoted me a price of $40 to do it. But, since my car was going to be there all day, and I'd be w/o a car all that time, I figured I'd kill 2 birds w/ one stone. I called later in the day to check the status. A woman told me that they didn't have the parts for the recall that involved putting my side door panel molding garnish back on my door. My side panel constantly falls off and that's why there's a recall b/c they're faulty. They were missing a couple clips in their kit and said they'll have to order them and I'd get them in a week.I then found out that they charged me $90 to put a head light in. I couldn't believe the price and why it took them an hour to put it in. I got some lame excuse. Basically, their machanics are either inept or they're crooks. The WHOLE reason I even had them put the headlight in was b/c I had it there ALL DAY to take care of the recall......THAT THEY NEVER EVEN DID.When I told them about the guy assuring me that he had the parts....they gave me some whacko excuses. What a waste of my time and money. After them taking so long to get the parts, I told them to never mind about calling me b/c I got it done already at a competent Chrysler dealership. She then said, okay, we'll cancel the order then. So, they're not even interested in getting this part (that they don't have) for future use of another customer that's in there for that same recall. That poor person will go through the same thing I went through...w/ all of that inconvenience......and they don't care at all.I was supposed to get a survey but I never did b/c they knew I wouldn't give them a good one. That place is absolutely horrible and if you're reading this and thinking about using this dealership to buy your new car...........DON'T. Their service department is a good indication of how they opperate and how they treat their coustomers. Go to a good dealership that's not related to them so that you don't get taken by the sales person and don't have horrible service when you come into problems w/ your car and have to bring it back in...wheather it be for recalls, things under warrantee, or things not under warrantee.
Service Department makes you feel like Family....... - Coalese
The Team Welsh Service Department continues to deliver....day in and day out!! I dealt with Service Manager Kevin who knows me by name and treats me with respect. Hes very thorough and keeps me in the loop with whats Warranty and whats not!! If im ever out of town, Kevin advises me on what services to take care of and the CORRECT parts to use to keep my car and warranty in tact!!!AMAZING!!! Who does that!! Only some one who truly cares for there customers and the community at large!!
Honest Employees.....Factory Trained Technicians.....Knowledgeable staff.... ENOUGH SAID!!!
Flemington Chrysler Jeep Dodge Ram
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