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Service was done quickly.Brian was helpful and explained... - Maxaren
Service was done quickly.Brian was helpful and explained everything. He offered a loaner if I wanted the additional work to be done. I didn’t.
Top Reviewed Service Specialists At This Dealership
Parts and Service Director
I had a great experience! This is my second lease from... - Bklynties13
I had a great experience! This is my second lease from this dealer and it was smooth both times. I would recommend them to my friends and family
Express Service Advisor
Robert is friendly to the customers and gets his job done... - Doris
Robert is friendly to the customers and gets his job done without wasting time. When he promises to follow up with a service call, he does it without delay.
I leased a new Honda Civic which had a minor issue with... - Chris
I leased a new Honda Civic which had a minor issue with the tire pressure gauge. When I called to inquire they immediately made an appt for me to come in. The whole process was fantastic from the check in to the repair. The Service Manager Mike DeAngelis went above and beyond to help get the issue resolved quickly! I will be certain to continue using them for all my service needs. Highly recommended!
Very professional and courteous when calling to make an... - WINNIEHARRY
Very professional and courteous when calling to make an appointment for service. Will work with you regarding the time to bring your car in for service.
I never go wrong bringing my car to Millennium Honda.... - Ms. B
I never go wrong bringing my car to Millennium Honda. Nicolas has always been my guy with whatever my car needs and Newton went above and beyond for me and I am very happy. I will always be grateful for Nicolas and Newton.
I recently moved further away but I still make sure to... - RC
I recently moved further away but I still make sure to come to Empire Honda. Christian in service provided great customer service and took the time to explain details to me.
Brought my 2018 Honda Accord for software update due to a... - mh29
Brought my 2018 Honda Accord for software update due to a recall and for wheel alignment. Service was efficient. Now car dashboard lights work better and ride is noticeably smoother.
I’m very pleased to be a loyal customer of HUDSON HONDA... - FELIPE07JAUREGUI
I’m very pleased to be a loyal customer of HUDSON HONDA OF WNY NJ. I have been always treated as being part of the family. The sales staff is very friendly, and professional. The servicing of my new Honda Accord has being awsome. As it’s always being. I will continue doing business with Hudson Honda. Pp
Christopher Paranzino, Alex Piccirillo and the team at... - Susie.carras
Christopher Paranzino, Alex Piccirillo and the team at White Plains Honda made this such an amazing experience! From the moment of walking through the door to leaving with my car! Very much appreciated!
You're Treated Like Family - LongIslandGuy
I've been dealing with Yonkers Honda for over 35 years. Keep in mind that I live 37 miles from their service center plus paying a bridge toll. I wouldn't let anyone else touch my Honda. They are a family run dealership and make your satisfaction their number one goal. If there is any problem, they will make it right.
Customer Service Expediter
We purchased a 2011 Honda CRV at Garden State Honda and... - Oleh
We purchased a 2011 Honda CRV at Garden State Honda and have been servicing it only at this dealership ever since, fully keeping with the prescribed service schedule. 9 years and 240,000 miles later, the car is still going strong, we've never had any major issues, and the engine especially just keeps running as great as ever. Andrew Brown has been our service agent for the past several years, he appreciates our loyalty, and is always very thorough in recommending corrections to things before they cause bigger problems. Whenever anything unexpected comes up, Andrew is always up-front about the risks and alternatives, and is always more than fair especially if there are additional costs involved. We will surely get another Honda here when the time comes, but this one is still running so well, we might not need to replace it for a long time. Thanks Andrew Brown and Garden State Honda, for your professionalism and consistently reliable service! Five stars all-around to everyone!
Rudy in service department was very helpful , service... - Bsmurfy2
Rudy in service department was very helpful , service department staff were very friendly Nd helped with my needs. The whole staff at RT 23 were friendly Nd helpful.
A great dealership with great people! I got an amazing... - CHRISKIRCHEIN
A great dealership with great people! I got an amazing new Honda Civic Sport and I'm absolutely in love with it! I've been driving it nonstop and it's a smooth ride all the way. Kazi really helped out with the sale too!
Service BDC Manager
Daryl has been a member of my Honda buying family for... - Georgeholt66
Daryl has been a member of my Honda buying family for years. He invented sales. He could sell me the Brooklyn bridge. He makes my heart smile.
When in to have my 2018 Pilot serviced after having a bad... - nperez
When in to have my 2018 Pilot serviced after having a bad experience at another dealership (Middletown Honda).
Joe Sanseverino was very helpful, knowledgeable and professional to say the least..
Great sale person I definitely recommend her she got us... - Luz ramirez
Great sale person I definitely recommend her she got us the best deals on my son honday cv thank you clara for the great deal
Service and Parts Director
went there for the first time about 1.5 weeks ago for... - Anthony F
went there for the first time about 1.5 weeks ago for service - great experience - Emily was amazing...personal yet professional - she stayed in contact with me and kept me updated about the car, every step of the way - highly recommend their services -
Service and Sales Client Manager
I would like to thank Bobby Garcia....He was very... - pscelona
I would like to thank Bobby Garcia....He was very professional, helpful,
and friendly. I was given a time frame of 2-3 pm. Unfortunately, it was an
extremely busy day, but Bobby called me and made me feel at ease when explaining why pick up may be later. I would highly recommend Bobby Garcia
for his expertise and knowledge in handling this situation.
He is a PRO !!!!!!!! BRAVO
Rob is always friendly an attentive. Every time I bring... - Sweetness32007
Rob is always friendly an attentive. Every time I bring one of my cars he takes care of me an I’m always in an out not to long of a wait ever . He is a great guy thanks for always being friendly.
Have been going to this particular dealership for three... - noble.joanna
Have been going to this particular dealership for three years now. They are courteous, efficient, and thorough. I look forward to my next lease from them.
Wilson Velez is the best ..We had an awesome buying... - BigMike328
Wilson Velez is the best ..We had an awesome buying experience at Tarrytown Honda..He is very knowledgeable & a true professional..He is family..Thank you Wilson ..My daughter loves her new 2021 Accord Sport ..
I recommend the salesperson Harold. He is professional... - Ying
I recommend the salesperson Harold. He is professional and extremely patient. He is handsome and polite. I bought a new car from him. He has been working hard to help me. I am very happy to meet him.
When I first came here back in 2016, everyone was rude &... - rebeccalee39
When I first came here back in 2016, everyone was rude & unprofessional and decided to never come back. But because of convenience, i decided to go back and noticed the changed of staffs. Once the new staffs came in, everything & everyone was great! Kim and front desk are very professional & friendly. They are definitely a keeper!
Thomas Cacace was very professional and very informative... - Rdavid7782
Thomas Cacace was very professional and very informative about our visit. He was able to reduce the anxiety I had felt when I arrived because my last visit was horrible. Keep up the outstanding work Thomas.
horrible. - unsatisfied customer
Horrible place to buy a car.
I was hoping they were a brand new business because none of them know what theyre doing. But apparently theyve been open for a few years.
First they forgot to get copies of our licenses so we had to send them pictures, no big deal. On the way home from the dealership the traction control light came on the dash and it started shifting strange with the rpms jumping. Then the check engine light came on. All on the way home from the dealership. Not such a big deal, they told us to bring it back so they can fix it. We brought it back, they got the lights to go off, then a half hour after leaving the traction control light came on and it started shifting weird again. At this point the owner starts telling us that we have to call the bank and tell them the car is running good so he could get his money from them, we didnt wanna give the bank false information so we waited until it was running good to call them . The owner said it couldn't wait and we had to call them right away otherwise we would lose our down payment and have to bring The vehicle back, I called the bank and asked them if that was true, they said thats not true. They said they could wait until its fixed. The vehicle is under warranty but we didnt trust them to fix it at that point. So we brought it to a local garage and paid to get it fixed. They did it with no problem. Owner was supposed to reimburse us but that hasn't happened. Then we realize its past due for an oil change. Had to go pay for that as well. While getting the oil change at a local shop I asked to to look it over and let me know if they think it will pass an inspection. They found a coolant leak and an oil leak, then showed me the inside of the tires were worn down to the metal so theres no way it would pass. All laws say that vehicles have to be sold with good tires. We put 2,500 down and will be paying for it for the next 4 years, we trusted that it would be good enough to pass inspection. I asked the owner if he would get us good tires and he wanted to wait until the bank approved the loan. 3 days before our temporary plate expired they contacted us amd said the bank still needed more information. We gave them what they needed but didn't get a response until the day that our tag expired. Now its been a week since the bank approved the loan and the dealership still hasn't processed our registration or provided us with a license plate. The owner doesn't wanna talk about the tires, and we just got a letter from the bank saying they still didn't get proof of our licenses. After we gave them our licenses to copy in person, then sent them pictures of our licenses They still haven't sent it to the bank. Owner and employees are incompetent and disrespectful. We have bought enough vehicles in the past to know that something is seriously wrong with this place. As a father with 3 kids I truly wish I wouldve went somewhere else and I wouldn't want to see anyone go through this. The owner also told me this is just one deal for him and really doesnt matter to him anyway, he told me when its processed they won't be able to mail the license plate to me, ill have to drive 2 hours to go pick it up on bald tires. I'm really hoping he will replace the tires when we get there but he hasn't said that he will. He just avoids the question. I've literally never left a bad review on anything in my life but this is too much.
After purchase of 2019 Honda Accord Sport 2.0t, new... - mftrumpetd
After purchase of 2019 Honda Accord Sport 2.0t, new October 2019. I brought the car for service because the 19inch tires were slowly leaking air. The remedy they did at no charge was to fill the tires with 36 pounds of air pressure. Soon after I complained about unusual tire wear after a long discussion, the service remedy was to perform a wheel alignment, at the return after wheel alignment the powder coat was scratched on the wheel. There was a recall for B.C.M., and after the service was performed a gouge was taken out of the wheel due to negligence. So after 1year, 4 months my car has damaged caused by the service department. Their interest in the damage they caused is benign, and although they are aware of the damage they did they refuse to fix it. Beware and assert yourself when it comes to this dealers' service department! The only interest they have in your ownership is how much money you spend there.
Great people, horrible experience though. After... - JustAnotherBadExperience
Great people, horrible experience though.
After negotiating and having a great time talking with the staff, everything went downhill.. the numbers we were promised were no where close to what our contract said. The poor finance guy was the last to meet us at 8pm after everyone else was done for the day but they had taken forever to complete our paperwork (we had sent in all our paperwork since 8am, prior to getting there). We finally get the agreement and the poor guy can’t explain anything because the sales ppl gave us all the wrong information and he was stuck giving us the bad news that the numbers promised were all BS because no one calculated anything correctly.
At this point we had waited forever, and decided to take the car and take the higher monthly bill, as we were so done with our horrible experience.
But it gets better..
After 4 and a half months, I am finally getting my registration and plates. How does no one have the answer as to why it hadn’t been processed? How come I had to call millions of times and keep getting the run around.
Horrible place, don’t ever bring your car here ! the... - Adams.naomi19
Horrible place, don’t ever bring your car here ! the communication is VERY POOR. They don’t tell you what they are doing to your vehicle and then they give you a big random bill. Then stated he’s taking the new oil out of my vehicle and placing the old oil back into my vehicle.
This is my first car and the experience was great thank... - Janel
This is my first car and the experience was great thank to Stephanie for helping me with my dream car 🚗 Stephanie customer service was very excellent..Thank bay ridge Honda
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