Excellent, Prompt and Professional Service! - BrianB
The Service Department is excellent from the moment you drive into the dealership through the time your car is delivered back to you. Leasing a car is just a first step, entrusting it and my time to a great service department is the second step and your service department is Great. Thank you.
Top Reviewed Specialists At This Dealership
Great Experience - Olaewa
I went in expecting to purchase a used vehicle. I didn't even want to consider a lease thinking it was out of my price range. Shavaune took the time to give me all of my options and was very patient and not pushy. I ended up leasing and I am happy with my choice. It was worth the hour drive to get there.
Sales & Leasing Consultant
Master Certified Sales & Leasing Consultant
Used Tacoma - Bill S.
I worked Mike K. in the Fairfield location. He was very helpful. There was no pressure to buy and easy to get a test drive. I had a couple of requests to address some items. Everything that could be addressed when I picked up the truck was done. One item that need to be ordered was available the following Saturday, as promised. I also worked with Joe J. in Finance and had a excellent experience. I asked a lot of questions and he was very patient and answered them. Of course they offered add-ons, but there was no high-pressure sales. I refused most, but did end buy two that I saw value in. Overall this was a very good experience and I highly recommend this dealership.
Pre-Owned Sales Specialist
New Car Sales Specialist
Great service - Asgibeas
Very professional and easy going , friendly environment and great service, Looking forward to work again with Robert Merturi and Dave Miller !
Thank you guys very much !
The best. - BILLETHERIDGE51
Best service department, great sales people, and awesome cars. Dave Tuben treats me like a friend and always looks out for my best interests. Snack
Master Certified Sales
Superb Customer service and great inventory - Janice2018
We had particular needs as used car buyers. We were looking for a "bridge" car to get us through a period of time before we are ready to purchase a new car. Joe Meyers answered all of our questions with clarity and honesty, which we appreciated. He was showed us many vehicles and offered the pros and cons of purchasing each one. His extensive knowledge of each vehicle was impressive as was his easy manner and sincere effort to help us find exactly what we needed. I will buy my next car from Joe because of the trust he established with us. Another major asset to Lexus of Mt. Kisco is Derrick Brickhouse int he finance department. Kind, personable and professional, he actually made signing documents a fun experience. This is a great place to do business, folks. They want your business and they care for you in a way that lets you know that. They aim to please. And they do. Thank you Lexus of Mt. Kisco for making this a great experience. (They have great coffee, too.)
Master Certified Sales Consultant
Service Review - Really great experience - Ed the Mariano Rivera Fan
I wanted to share how much I really like the service in your service center. I didn't buy the car (2015 Lexus RX 350) there but you were pretty honest what was needed and very impressed with the workmanship. I dealt with Rafael Llamas who was very pleasant and helpful. It's a very impressive place and the customer service is A+. Thank you and rest assured I will be back for my next service.
P.S. Thanks again for keeping my cups after leaving them in the loaner.
Assistant Service Manager
Ray Catena Lexus of White Plains
New Country Lexus of Westport