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Love Rallye Acura! - Sam Valentine
I have been a Rallye Customer for more than 10 years where Danny Park has been my 'go-to' sales associate. Danny listens and honestly delivers! He shares his knowledge and values our business!
Joe Filardo has been kind, experienced, professional and efficient in every aspect of our dealings over the past 10 years!
Enza Comito is wonderful!
Adrian was very patient and carefully explained all of the' bells and whistles' of my new RDX.
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
Friendly, efficient and professional service, as always. - jsweiss
As always, the best service offered by Tom Sabiel. I have owned so many Acura's that I have lost count, all serviced at this Ramsey, NJ location. The service dept staff is wonderful.
New Car Sales
New Car Sales
Curt Lewis was great! He was very patient w me in my... - lgarc25
Curt Lewis was great! He was very patient w me in my search for my rdx vehicle. Thank you curt and Jennyfer w your assistance in leasing my new 2020 RDX. The whole process was smooth and stress free. Thank you guys again!
Internet Sales Associate
Senior Sales Consultant
excellent service and honest from starting to end.... - faizan
it was pleasure to work with this dealership and hassan was very good and professional to work with guided me through all process and was very patient through out the process .... highly recommended and will post it in my news channel specially for hassan i work for a news chanel...best wishes to hassan for future and will be buying the next car from him...
Sales and Leasing Consultant
Sales Manager Used Cars
Sales & Leasing consultant
Excellent customer service, very prompt - Terry
Our sales person was Matt Belov, he steered us in the right direction to get a car to suit our needs. The deal ending up being more than what we bargained for, but Matt was able to give us incentives and additional deals to make us get the car of our dream. Thank you Matt for being flexible and making your customer satisfied. I will tell you any one wants to buy a car should see Matt Belov at Accura of Westchester. He is not one of those sales person that will force you to buy because he wants a commission, he wants you to do you and he will go extra miles to make sure you get approve for the car you want.
Sales & Leasing Consultant
I had the pleasure of working with Vanessa on my recent... - kb728
I had the pleasure of working with Vanessa on my recent vehicle purchase. As soon as I walked in I was greeted with a smile and was asked what I was looking for. I told vanessa I was looking for a SUV and I was interested in the MDX. She took me and my husband on a test drive and explained all the features it had as well as answered any questions we asked. Once getting back to the dealership the process was seamless. We had decided to move forward with our lease and Vanessa was present every step of the way. We were able to take home our new car that day! Vanessa was a pleasure to work with and I highly recommend her!
Joe Matajy the Service Manager was AMAZING and helpful.... - David & Danielle Amador
Joe Matajy the Service Manager was AMAZING and helpful. He answered all my questions and went beyond his job duties to ensure we were 100% satisfied. We have been loyal Acura customers for over 10 years and will continue to do business with them and Joe is one of the many reasons why!!!
Great dealer with great people - EZ_SYMC
Would buy from them again , great customer service and honest price m. Dealership worked with the finance company to secure my deal and won by being customer obsessed.
BAIT AND SWITCH DEALERSHIP - gk1614
BAIT & SWITCH DEALERSHIP!
Ive never been one to write reviews, but Acura of Bedford Hills wronged me and I feel the need to share this nightmare experience. I wouldn't expect to be treated as poorly as I was by a Cash for Clunkers dealership, let alone a "Luxury Acura Dealership" A '1 star' rating is too generous!
On 12/12/19 - I contacted Acura of Bedford Hills and spoke with Mark Weinstein regarding the purchase of an RDX A-Spec in silver. We discussed finances and came to an agreement on the sales price of the vehicle + tax + dealer fee of $97.50 + registration. I was told by Mark the RDX was expected to arrive by 12/24/19. Happy with the terms of the agreement and the sale price of the car Mark Weinstein offered me, I placed a $500 deposit. Mark Weinstein sent me a confirmation of the particulars of the deal via email.
12/24/19 - I received a call from Mark Weinstein letting me know the car was on the lot. Mark needed additional information for a credit application and notified me that I would be hearing from the Finance Manager Robert Bello later in the day to discuss. Mark and I agreed on a pickup time of 3pm - 4pm on 12/26/19 for the new RDX! At 5pm on Christmas Eve, I received a call from Robert Bello. Robert and I started to discuss some finances at which point another voice chimed in on the call and said "Hi Greg, this is Igor Sales Manager here at Acura of Bedford Hills". I found it beyond creepy that Igor must have been eavesdropping on the call between Robert and I. Igor took over the conversation from Robert and started explaining that they were not going to honor the price of the vehicle which was confirmed in writing by Mark Weinstein on 12/12/19 via email. I spent 30 minutes on the phone with Igor listening to backpedaling and nonsense and decided enough was enough - I suggested we pick things up on 12/26/19.
12/26/19 - DELIVERY DAY!...... NOT SO FAST! Mark Weinstein calls me on 12/26/19 just hours before I am supposed to take deliver of the new RDX and nervously explains that he can no longer honor the price discussed on 12/12/19. Mark stumbled and stuttered for an explanation and ultimately told me "talk to Igor", "I am refunding your $500 deposit now". I asked Mark, please answer the simple question - What happened to the offer that I put a deposit on just two weeks ago? He ignored the question and insisted on refunding the deposit. At this point I asked to stay on the phone while the deposit was refunded for confirmation. Mark angrily responded "YOU DONT TELL ME WHAT TO DO" and *click* hung up on me.
A few minutes later I called back Acura of Bedford Hills and asked for Igor. Igor immediately picked up the line and started a rambling rant of "damage control". In a STUNNING TWIST Igor actually accused ME of structuring a deal that was TOO GOOD TO BE TRUE! At this point I advised Igor that I would be posting my experience with their dealership on social media and all of the review sites. Igor took this as a threat and questioned me "why do you want to be vindictive" to which I replied I simply want to inform others of this very dishonest dealership. I struck a nerve and Igor said "THIS CALL IS STUPID" and *click* hung up on me.
Anyone interested in purchasing an Acura, I HIGHLY suggest taking your business elsewhere.
Two thumbs down, 0 stars.
Steve Verga and Valley Stream Acura - jeffreykrugman
Bought my first Acura from VSA in 1999 and several after that. Did business with Steve and Valley Stream Acura before he was the Sales Manager. Went to another Acura dealer in 1994. Found that I was overpaying. Called Steve he gave me the best price by just talking on the phone. I didn't have to negotiate the price.
Working with Steve was effortless.
Excellent salesman John - Young
John was the best of best person to buying 2017 acura mdx. He can be trusted price a new car and believed him. He is really a great person to call for buying car.
To me, he ranks more than 5 stars
Customer Service Representative
Acura of Ramsey
Park Ave Acura
Assistant. Sales Manager