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Once again....had a wonderful service experience at JLR... - BrettHolbrook
Once again....had a wonderful service experience at JLR of Freeport and I was thrilled to work with Jim Tudor and I was introduced to the Tech. Mgr. MIke Warman, which i thought was a nice touch and very professional.
Leasing of a new F Pace - rajiv o.
Had a great experience from start to finish. Jim Raysor is terrific to work with - professional, courteous, straightforward style and did not try to over sell or up sell additional services typically associated with most new car buying/leasing situations. Tom explained the features of the car and helped with initial setup for us and we were quite pleased with the overall experience. Jim shared the vehicle details in advance and we agreed on the terms and went in/out in 3 hours with a new vehicle.
Leased my first 2020 Velar from this dealership.Jim... - beoperson
Leased my first 2020 Velar from this dealership.
Jim Raysor was absolutely great. Provided excellent service and great experience.
Will do business again
Poor follow up! - tmjetset
Scheduled appt with loaner. Came in, nice adviser but no loaner and no part avail (I called in advance and was told they can't order part without appt. Yet he asked if I knew if part avail) So came in, no part, no loaner and told they'd call. No call. I called and service rep to call back. No call. I called again next day and service rep said he'd check on part and return call. No call. 2 days later called again, service receptionist said she'd check, came back and said they had reached out to me...No, I've been home all week. (Caller ID doesn't have any record of message or hang up). She put me on hold ...I waited, waited, waited. then never returned. No call back. Over a week. I'm done with the Jaguar Brand.
Clean professional quick and easy no pressure the right... - Egarry1
Clean professional quick and easy no pressure the right kind of experience in today’s auto buying world!All dealerships could learn something from this one!
Classy - Redjag
This dealership really embraces the luxury in luxury cars. By far the classiest dealership I have ever dealt with. Great experience on every level. Rod my salesperson was very professional, attentive, and responsive to my needs. They made the sales process as easy for me as possible, I would highly recommend jaguar of great neck