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Our Sales Rep Gary Koch from Thompson Lexus WG did a... - jbclauss
Our Sales Rep Gary Koch from Thompson Lexus WG did a great job. Everything from start to finish was a pleasant experience. Never once felt pressured or uneasy. His thorough explanation of the coverage package Thompson Lexus offers and personally showing us how to navigate through the computer system and how the car works was greatly appreciated. Highly recommend Thompson Lexus WG and again BIG thanks to Gary for making our purchase as peaceful as possible. Thanks for wonderful experience!
As a prior automotive industry worker and in car sales... - Gs328xi
As a prior automotive industry worker and in car sales for 3 years I was nervous about going to dealerships for my next vehicle purchase out of my network of asking for a referral from old workers as I didn’t want to deal with all of the BS sales tactics some dealers do having to waste your whole day at a dealer to go back and forth for negotiation. When I first inquired about their 2021 IS350 in stock I spoke to Michelle Sabine. She was upbeat positive and amazing to work with I cannot say enough about her. She treated me like I would treat any of my old clients I sold cars and how I would expect to be treated with honesty and respect from a luxury brand dealership. I shopped about 6 different dealerships in an 100 mile radius that had what I wanted in my IS350 however most of them either played games or would match the for one that didn’t have the sunroof I needed. Michelle and her team were very patient with me as I was making my final decision on the vehicle and shopped around and kept in touch always when I had a lot of questions to confirm details of their approval/deal. Finally after all of my research was completed I decided to make the deal with Michelle! I gave her all of the documents she needed over the phone and arrived at the dealer and everything was ready to go. Fast process the car was cleaned, paperwork was ready and I was out of there. Thank you so much to the Haldeman team and I will see you again for service and in 3 years for my next lease!
This Lexus Dealer Understands Customer Service -... - pcrealty
This Lexus Dealer Understands Customer Service - Personally Verified
Sales Department was understanding. Great customer service. I finally had the pleasure to deal with salesperson: DUY TRAN. A special order was placed on July 2020 for a 2021 Lexus RC 350 F Sport AWD with all the bells and whistles. Mainly, the flare yellow exterior color was not available at the time. Importantly, I was able to get the Lexus rebate for December.
On the week of delivery, Mr. DUY TRAN finalized the documents and delivered my new car expertly. I am satisfied with his sales performance.
Wilkie Lexus is a great place to purchase a LEXUS.
Peter L C
Master of Science
The entire buying process at Thompson was tremendous.... - Dalecassidy
The entire buying process at Thompson was tremendous. Peter Chan was insightful, courteous, professional, friendly and knowledgeable. This was the easiest, most stress free car buying experience I have ever had. I would strongly recommend Thompson Lexus and in particular, Peter, to anyone in the market for a Lexus. A total enjoyable experience. Thanks Peter.