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I was extremely pleased with how welcoming every employee... - Will Z
I was extremely pleased with how welcoming every employee was at this location. Kevin Penny was very helpful and provided a lot of information regarding the vehicle I was interested in purchasing. His level of knowledge and care was top notch! I received excellent service at every level 👍 I plan on recommending Kevin to family and friends in the future.
Top Reviewed Specialists At This Dealership
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Super professional and a pleasure to deal with, I will be... - kreydt6
Super professional and a pleasure to deal with, I will be sure to refer Steven to family and friends. I'm sure I will be back
Great service and easy purchase. Helpful with everything... - jnoss10
Great service and easy purchase. Helpful with everything I needed and would recommend this dealership to anyone looking to buy a new car. John coYle was great!
Business Operations Manager
I broke my fuel door completely my fault however the team... - fasteddy1954
I broke my fuel door completely my fault however the team here took great care of me thank you Chris Bernicker for splitting the cost!
This was my second time buying a car from burns Hyundai... - Christenkelly1
This was my second time buying a car from burns Hyundai and I am very pleased with how smooth everything went and I got a great deal. The best dealer there is Sal Hasan.
Fast and very efficient. I was very happy with the... - HWOLDORF
Fast and very efficient. I was very happy with the service that I had received. They were very friendly and if you need help they were there for you.
Highly recommend Ciocca family dealership in finding the... - Cwoolf
Highly recommend Ciocca family dealership in finding the right buy and car for your needs. They have friendly staffs that go far and beyond. Thanks
I would recommend this dealership for buying a car not... - Nlblank2012
I would recommend this dealership for buying a car not for servicing a car. We bought out car in October and our salesperson was great Greg had thr car we like brought up from another dealership so so we could look at it. We did end up buying it and it still had the factory warranty on it until the end of December. So December comes and my car was at my local shop getting thr tires looked at. They noticed that the transfer case was leaking and told me to call hyundai because it should be covered under the warranty. We called that same day. We made an hyundai and took it in for then to tell us its not leaking its seeping and they can't fix it under warranty. We were shocked if its seeping its going to get worse but hoe long would that take and it would not be covered since our warranty ends at the end of December. So we contacted hyundai management by email and the woman said that if that is was the service team said that's what it is since that is not her department but she could write out a case for us and have it on record incase the transfer case got worse. So that is what she did. We still frustrated so we called Quakertown hyundia after the holiday and told them our transfer case was leaking could we bring it by and have it looked at under warranty. Their service team looked at the car and said yes it is indeed leaking and they will fix it under warranty they just need to contact management. We gave them the case number that was already open under the car for the same issue. I don't understand how one service location can say no its jusy seeping and we won't fix to a two weeks later another service team saying it is indeed leaking and they are fixing it right away. I will say we will no longer be servicing out car at limerick hyundia.
I made an appointment online to have my car serviced... - cnixon308
I made an appointment online to have my car serviced today but when I got there the place was closed for their Christmas party. It would’ve been nice to receive a phone call, text message or email letting me know they were going to be closed around the time my appointment was made. I usually walk in because it’s better for me but I’m always told it’s better to have an appointment & look what happens. This was an inconvenience trying to make it here on time.
Liars! Horrible people! - Janieb
I wrote Hyundai to ask a question about my car, they said go to the dealership for an answer, I told them I do not have 135. Just for them to tell me what’s wrong with it. I was just hoping for an answer because another driver of the same Hyundai car pulled me over to say he had all the same issues with his.
Anyway I get a call from Hyundai she said since u can’t afford to get it done we will approve you for a FREE diagnostic test, I was thrilled. She made an appt for me ,said I’d have to come up with the cash but promised to reimburse me. I even called while I was at the appt to make sure since I borrowed the money, she said yes you’re approved for a free test no charge, I went ahead and gave them the money... I called about 15 times since and writing them because now they said we are not paying you back. Even after calling and them saying send a copy of your bill and we will send the check.......now they say, sorry we aren’t helping you now
I have used this dealership many times for service.I've... - Dingus
I have used this dealership many times for service.
1. Sloppy paint that spilled onto other parts of the car
2. Incorrect replacement parts that were billed as OEM and obviously not (i can remove them and see the labels. Likely a scam for billing Hyundai. I don't even care if they were good aftermarket parts, but they're not)
3. Completely incorrect repairs that did not even address what i actually wanted to fix.
I'm not even a difficult customer, i just shutup because I'm too lazy to go out to a different dealer and sometimes fix this stuff myself, or force them to fix it. Every single time I try and point out the issues they literally try and gaslight me and tell me I am seeing things, when I'm pointing out "here, there is a two inch gap on this panelling" with three fingers stuck in the door gap.
If you value your car, don't go here. I went for an oil... - Joanneferguson13
If you value your car, don't go here. I went for an oil change and got a damaged hood release when the car was returned. I was asked from the person in service " What are we suppose to do, fix it for free" I couldn't believe it. An employee had broken it and I am suppose to pay for it. That is not happening. They just lost a customer.
Buyer beware of leasing program at this dealership. They... - trweber741
Buyer beware of leasing program at this dealership. They trick you into thinking they are giving you the best deal when in fact there are hidden fees. All of the information is not disclosed. When I challenged the manager he refused to cancel the lease the day after. There are many inconsistencies on their paperwork. Take it home to review prior to signing otherwise you are trapped for 3 years.
Piazza Hyundai of West Chester