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Always friendly and accommodating - Just in for an oil change
DULLES Kia got me in for an oil change quickly. They were friendly and accommodating. Explained the items that I needed to be concerned about and provided estimates. It did take a little longer than expected to check in when I arrived and for the service to be completed. They have a nice waiting area so I was able to relax and answer emails. Scott checked in with me during my wait to see if there was anything I needed. Will use again, but will be mindful in my scheduling that they may not be able to finish in the time given.
This dealer was an amazing find and had the best deals... - t novey17
This dealer was an amazing find and had the best deals out of all the dealerships! I was greeted by Jose right at the door and from there I was given the best car buying experience I’ve ever had. I was in and out in two hours. I was blown away! They treated me like a king. Please go enjoy the experience from them.
Worse service ever. For an annual oil change, was told... - iw
Worse service ever. For an annual oil change, was told that they are not busy, still I made an appointment, was told that it will take one hour. An hour and a half later, I checked to find out that not only they did not start on the car but they are going for lunch. When I inquired how come it is not ready as I was promised, the arrogant service woman assigned to my service said: they are entitled to have lunch. Don't you think so? If you don't like it, why don't I bring you your car.
NEVER AGAIN. not sales and not service.