Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
Mario was an awesome sales man. He was very friendly and... - edithf596
Mario was an awesome sales man. He was very friendly and helpful on purchasing my first new vehicle. He is very dedicated and shows professionalism in his works. I am honored to have him as my first sales man of my first new car. I would most definitely go back to him without a doubt. Highly recommend to anyone looking forward into purchasing a new/ used vehicle.
Top Reviewed Specialists At This Dealership
New Vehicle Sales firstname.lastname@example.org
Pre-Owned Sales email@example.com
Pre-Owned Sales firstname.lastname@example.org
Shane Blodgett was awesome to work with. Helped us make a... - Quantecrbrown91
Shane Blodgett was awesome to work with. Helped us make a good purchase . Finance was a breeze as well thanks to will. Definitely stop a jack Winegardner in fort Washington if your interested in a new or used vehicle
Ryan was very helpful in helping my husband and I find... - LC
Ryan was very helpful in helping my husband and I find our perfect vehicle. I would recommend Ryan and Rosenthal Chevrolet to anyone looking for a quality vehicle with great customer service!
Sport is like Rock & Roll, I like it, I like it!!!! My... - stewartln
Sport is like Rock & Roll, I like it, I like it!!!! My last three auto purchases have been at Sport and I'm always impressed with Scott Egloff's knowledge of Corvettes and Corvette people. Scott helped me with my 2015 C7 Corvette purchase and he found a 2021 C8 Corvette that was the exact car I was looking for.
Please let Gibbs Forgarty know that Scott Egloff, Robert Kramer and Ramone handled my purchase on Saturday like I was family!
Sport Chevrolet may be only a car dealership but I like it, like it! You will, too!
This review comes a couple years late, but as I just went... - K.W. Jones
This review comes a couple years late, but as I just went through a much better buying experience at another dealership, I felt it was worth revisiting my awful experience with Ourisman Chevrolet of Rockville.
It started out pleasant enough. I worked with Bruce, a sales person/manager, over email to start talking numbers. We arranged for a test drive, but when I got there, he was tied up, so he had a new junior salesperson work with me. He had trouble finding the keys for the test drive, and someone else at the dealer thought it was appropriate to quite publicly belittle him in front of me -- and not in a playful way. I felt bad for the salesperson and awkward standing there. Not a great start.
After a short test drive with the salesperson, I ended up taking the vehicle for an extended ride so I could take it home to show it to my wife. I brought it back later that evening with the intent just to drop of the vehicle and to let them know I wanted it and would come back the next day to finalize things. I had my two young children with me, who wanted to ride in "the new car". I was also going to pick up dinner.
Enter Bruce, now freed up from his earlier responsibilities. I let Bruce know everything is great and I'll be back the next day to finalize the deal we'd worked on. At that point, Bruce tells me that if I don't buy the car that night, he was trashing our deal. Mind you, this was the middle of the month. No quotas to be met; no sales programs scheduled to end. Bruce just decided he was going to strong arm me. The vehicle was a special edition, so I wasn't sure if I could find it elsewhere (I could have, in retrospect). So I ended up moving forward begrudgingly. My young boys were forced to sit there, without dinner, as I did paperwork till 9 pm (an hour and a half after I got there), even after he promised they would expedite the process. I felt duped, and like a horrible parent. I left the dealership that night already resenting my new vehicle.
I regret to this day that I didn't just walk out and buy the car elsewhere or get another vehicle from another maker altogether. I vowed never to return to this dealership or even service my car there, and I kept that promise. I just got rid of that vehicle and had a much better buying experience this time around (shoutout to Sheehy Ford Lincoln of Gaithersburg).
We’ve been helping buy and sell vehicles for a while and... - Check6apa
We’ve been helping buy and sell vehicles for a while and this is by far the WORST experience ever. I would not recommend this dealership to anyone. We called to inquire about a vehicle we were interested in. (We do not live in the area). Once we agreed on figures the salespersons attitude just got nasty. It went from concern to just another sale. The following day, after we heard from nobody about where we were in the process and what date we could specifically expect the vehicle to be delivered, we called Stephane 2:30 to find out what was going on. The salesperson again gave attitude so we asked to speak with a manger. Long story short, somehow we got screwed out of buying a vehicle because of the attitude of the salesperson. Yes we called an let the used car manager and general sales manger know. The General Sales manager seemed not to care too much.
Tedd Britt Chevrolet (Sterling, VA) and General Motors... - I fear for my safety
Tedd Britt Chevrolet (Sterling, VA) and General Motors has given me the run around. They have shown gross negligence by refusing to replace my newly purchased 2020 Silverado 1500. I have been tossed around from manager to manager, from advisor to advisor. Nobody wants to be the one caught with the customer (me) in a potential lawsuit:
I have put less than 15,000 miles on the vehicle, hardly owned six months. First owner. The vehicle has been in FIVE TIMES for various electrical issues including brake system failures (x3), and most recently the vehicle shut off while I was traveling +60mph. I fear for my safety. See attached invoice photos.
Their staff sees you as a number - a price tag. Their “Customer Experience Manager” did not even look at me, he talked over me, and downright refused to help me - would not even give me the customer service phone number. He said it was not his problem. Incredible.
Don’t waste your time, or your safety. Buy a Ford.
Great service and quality work! The service department is... - carlos70
Great service and quality work! The service department is friendly and keep you notified with what's going with your vehicle. If I had questions they answered them if they!!
Pohanka Chevrolet employees and service technicians... - donnamcallahan
Pohanka Chevrolet employees and service technicians areaways courteous and informative. I usually wait for my oil change/service since it is done in an amount of time that is good.
My sales person Name is Nicole Wilkins. She did an... - Juanita8862
My sales person Name is Nicole Wilkins. She did an excellent job at locating a perfect vehicle for our family. She went over and above and we will always go to that dealership and ask for her for any future purchases she has a beautiful personality and treat you as if she's known you for a long time thank you for such a great experience.
Great buying experience. Staff we dealt with were... - Bassam
Great buying experience. Staff we dealt with were exceptional and did great job. I flew from South Carolina to purchase a car from them. Lance, Stephen, and Moe were welcoming and did all they could to make our buying experience easy. Highly recommend this dealership without any reservation.
I've been bringing my car to Autonation for several... - bmckenley
I've been bringing my car to Autonation for several years. But recently the heat in my car stopped working. I brought it in early Oct. to get it fixed. After 3 visits they said that it might be my thermostat. They swapped it out but I ended up coming back within a couple days because my heat still wasn't working. Fast forward to right before Thanksgiving I brought my car in at 7:30 am again with the same problem. I did not get a call all day so I called. I was told that there was a hose left unconnected (only people who touch my car is Autonation so it was obviously left unconnected by their mechanics) and there was another issue (which was probably caused by the unconnected hose) and they needed to call my warranty company to see if they'd cover the parts and labor. It was agreed upon that the service rep would call the warranty company the next morning and let me know. I ended up not hearing anything until I called close to closing time and I was told my case was given to the manager who proceeded to tell me the same info that was told to me the previous day. I tried to be understanding because it was right before a holiday and I requested that I get a loaner car because my car is pretty much out of commission. The manager called back the next day and told me he had one and it would be dropped off to me. Well, I was obviously forgotten about and had I not called I wouldn't have gotten a rental. The holiday passes without any call (almost three weeks) so I finally stopped by the dealership. I am then told that my case was passed off to another service rep and he shows me that he's been communicating with the warranty company. I express my displeasure about no body even bothering to contact me but I however thank him for contacting the warranty company. It's been a week since then. I've called three times left messages with the receptionist April and Justin and I have yet to get a call back about the status of my car. At this point I have been without my car for a month and I just want my car back and fixed. This is ridiculous.
Avoid This Dealership- Incompetence Abounds - car123
This is an honest, straightforward review of my experience at this dealership. I found a used vehicle on their website that I was interested in, and in all fairness, seemed like a good price. I was torn on if I should purchase the vehicle in Virginia because I was relocating to another state soon. I really preferred to get the vehicle here because I would need a vehicle to get me up to my new state and, again, it did seem like a fair price online. I figured before going in, I would call the dealership to discuss the challenges that move might bring about (registering, paying taxes, getting tags for new state, etc). I was assured that there would be no issues whatsoever, and they could register the vehicle for me easily to the new state and that they "do it all the time." When I got to the dealership, I reiterated that I would only be interested in the vehicle if they could in fact register it to my new state and that I wouldn't have to jump through a ton of hoops to do that. After all, you pay all the fees, so you expect the dealership to do their part to make it a convenient and easy process. That part aside, I test drive the vehicle and then meet the used car manager Shane. Mind you, this is supposed to be a reputable, big time car dealership, but Shane could have easily come from a shady used car dealer on the side of a random road. He is a fast-talking, not look you in the eye type salesman. He clearly got annoyed when I asked direct questions about certain fees or wanted to negotiate on price. How dare the customer ask for a better price or want answers as to what the many dealer fees are. I didn't come with some ridiculous price and am a very reasonable person, but the guy just had a bad attitude. Simply put, he is not professional and I can only imagine the way some people could be taken advantage of having to work with him.
Then came my trip to finance. The finance manager, Sunny, was not any better to work with. I should have walked out when I realized the finance manager had a problem doing simple math. He also had a bad attitude and actually mentioned to me that he cut his lunch short to come help me and was not happy having to do so. Then, after all this time at the dealership, Sunny lets me know they won't be able to register the vehicle to my new state, which they had repeatedly promised they could do to this point. The finance department blamed the sales department, and then the sales department blamed the finance department for issues. Some employees were pointing the finger at the used sales management and team and called them out (to me) about how they are not good at their job. Simply put, I was lied to or mislead numerous times, by folks in every department I worked with, and I was rightfully angry. Again, I am reasonable and kept my cool, and I felt I was still getting a good price on the vehicle, which is the majority of my concern when purchasing a car (price). So, I went forward with the process I spent 6+ hours at this dealership which is absurd. Sunny joked that this was the longest car sale he's seen, but I didn't find it funny. I do feel like they wasted a lot of my time, and again, at each turn, incompetence was uncovered. I may have to put some of the blame on myself for not leaving sooner and subjecting myself to the circus at this place. There is more to this joke of a trip to the dealership, but just suffice it to say that I would never recommend anybody purchase a car from here. It really felt like this was the first vehicle they had ever sold. It felt like nobody really knew how the car sales process worked which led to time wasted and bad attitudes throughout. Do yourself a favor and shop elsewhere.
Worst dealership I've worked with. I bought a 2009... - Icegem34
Worst dealership I've worked with. I bought a 2009 Pontiac G8 in Feb 2021, brought it back to my home state to only realize the car has NO cats on it. This car wont pass inspection. Husband calls the dealership to inform them so it can be fixed as our sales guy (Dwayne) said they guarantee inspection, well per the (very rude) manager we spoke to they only guarantee MD inspection.. Okay? It won't pass MD inspection or NJ inspection lol what is the difference? His solution was to return the car BUT he would charge me $1 per mile out of my refund. Its a 150 miles JUST to get there. How is that their only solution? You sold a car with a tampered emissions.. Moral of the story - DONT DO BUSINESS with this company. They are only out to take your money and not stand by their word.
Nice and clean facility. Friendly people. We worked with... - Galina
Nice and clean facility. Friendly people. We worked with Henry Doperak. He is very knowledgeable and friendly. We enjoyed working with him and had a great experience.
If it were possible, I would give Damascus Chevrolet... - plumcrazy
If it were possible, I would give Damascus Chevrolet negative stars. I found the salesmen to be pushy and obnoxious. I wouldn't send my worst enemy to Damascus Chevrolet for a car. I had trouble getting anyone to help me, either on the phone or when I sent an email. The sales people are unprofessional, and just rude. I was given false information about a car over the phone, I suspect just to get me to come in. Steer clear of this dealership unless you feel you need to be punished for something. They embody every negative stigmatism of the characteristics of a used car salesman. BY FAR, the WORST dealership I've ever had the misfortune to visit. I won't ever go back; unless of course I want to taunt them mercilessly. They don't deserve your business. Stay away!