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Dealership is very fair with the pricing. Kathryn and... - James T
Dealership is very fair with the pricing. Kathryn and Morris were great, incredibly helpful and friendly. This is the first time I’ve had a good experience at a car dealership.
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Great customer service. The maintenance team service was... - PAMYD63
Great customer service. The maintenance team service was great as well. The Service department followed the CDC guidelines which I truly appreciated it. Thank you
Excellent Abarth purchase negotiated via email... - mlb
Recently purchased a 2015 Abarth. Since I lived hours away, I had to search inventory, deal on purchase price and trade-in all via email. This was the first time I actually worked a trade-in deal through email. I worked with Silva and he was excellent - friendly, straightforward and very responsive. He was also trustworthy as the deal he gave me (both new car price and trade-in) via email was already written up when I arrived. All I needed to do was test drive and sign paperwork. We were in and out in under an hour. The Abarth's they had in stock were really well chosen. The options included really personalized the cars and they were careful not to add superfluous details that inflate the cost. I would highly recommend Fiat of Alexandria and especially Silva. He is knowledgeable and easy to deal with; both in person and especially via email. Dino the new GM was also a pleasure to deal with in this purchase.
Wasted two hours of our life at this dealership on Saturday. - Stevek8n9
Wasted two hours of our life here on Saturday. My significant other wanted to test drive and purchase a Fiat 500L. We dealt with Solomon and the dealer manager. After having Solomon bring up a coupe, we pointed out that she wanted a 4 door. They say they have none in stock. (Their website shows 3, apparently they’re all sold or in service). My S/O lists what she wants to Solomon. The “manager” says there’s one vehicle available in Pa, he can get it if we do the deal now, and it’ll be there in a few days. I show them both my phone where I had located about 10 500L’s with in a 20 mile radius. The manager mutters, “they’re not available or sold” and walks out on us. No problem, we gather ourselves up and head on out. I will post our 5 star review of where we drove out with her new car Saturday in a moment.
This dealer clearly doesn’t care about selling Fiats or helping customers in their local community. (We live less than a mile away)