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I return here because of great employees like Jeremy... - Mike Alexandria
I return here because of great employees like Jeremy Perez. He works to please the customer what more could you ask for? Honest with his appraisals and delivers on time.
Top Reviewed Specialists At This Dealership
We had an excellent experience with Simon in Nov. 2020... - Lauren.buys.car
We had an excellent experience with Simon in Nov. 2020 buying a Subaru Forester! He was honest, personable, and worked hard to help us get a great deal! We would recommend Simon to anyone looking to buy and would go back to Stohlman for our next new car!
I worked with John Mulé to purchase a 2021 Tiguan SEL.... - B.Falgiano
I worked with John Mulé to purchase a 2021 Tiguan SEL. Was a highly enjoyable experience, he was able to closely meet the number I went in there with, and while financing was taking care of everything, he continued to engage in pleasant conversation and let me take the ID.4 out for a test drive as well. I had previously worked with him years ago and knew he was a stand up guy, but this solidified a customer for life!
Had a great experience buying a car here - drove down... - Jean
Had a great experience buying a car here - drove down from NJ for sales manager Bill who got me approved (not easy) and a great deal in hours. Started out looking for a used or a 2020 but Goldie and Bill had me outta there in an hour and a half in brand new 2021 Jetta. LOVE IT. Highly recommend Bill and Goldie at Ourisman.
First time customer, terrible customer service. Too many... - Mr. Royal
First time customer, terrible customer service. Too many things went wrong. The collision department was great. It was an experience never to be forgotten.
They scheduled me for test drive of a car that is... - Johnson26
They scheduled me for test drive of a car that is already sold to someone else. Thank you Carlos !!? I gave up on another car for this!
Went to Darcars Silver Spring and worked with Aurel. One... - ryan.gordon13
Went to Darcars Silver Spring and worked with Aurel. One of the best experiences I’ve ever had. Granted, I fought hard for my price and ended up driving off the lot with a new 2020 Atlas CrossSport! If you want a salesman with your best interest at heart, he’s your guy.
Great customer service and professionalism. I can say... - Hdavis1214
Great customer service and professionalism. I can say that I had a painless experience. I was helped from securing the car that I wanted, able to negotiate the price that o wanted and did not feel pressured to ourchase add ons(i.e. extended warranty, GAP insurance, etc.)
DeMarco was excellent and very knowledgeable.
Unethical, unhelpful, and incompetent. Negligently... - esaqr
Unethical, unhelpful, and incompetent. Negligently installed a warped driver side mirror, did something to cause infotainment system to begin to malfunction, never took responsibility, only argued and wanted to charge for more labor. Avoid like the plague.
Basically the Sales/Finance people love you and will do... - ma2242
Basically the Sales/Finance people love you and will do anything for you up to the point when you buy something. After your purchase, they drop you like a hot rock and won't return your phone calls or emails. They only care about people who are actively buying stuff.
There is a genuine 'connectedness' amongst all... - clapine
There is a genuine 'connectedness' amongst all the employees with the dealership that I've never seen before.
My judgement is that it produces a level of service that clearly speaks to 1) caring for the customer, 2)seeing to it
that the performance of the customer's car meets or exceeds the customer's expectations when he purchased it,
3) that the work is professional and equitably priced. In short, Martens Volkswagen owners, sales and service
personnel are a team with a philosphy to do good work, to please and more than likely keep that customer
coming back... CHUCK LAPINE