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I am completely satisfied with the service that I... - firstname.lastname@example.org
I am completely satisfied with the service that I received from Herb Gordon Nissan. Lynn Fritz is very professional. I will recommend Herb Gordon Nissan to all of my friends
Top Reviewed Specialists At This Dealership
Product Consultant and Sales Rep
Helped me get exactly what I wanted and didn’t try to get... - Dedfish
Helped me get exactly what I wanted and didn’t try to get me to change my mind. Will shop with Daryl again in future
Ms Conway was the best Service Advisor i had in many... - jsprella
Ms Conway was the best Service Advisor i had in many years going to Nissan dealers, ever. I own a 2017 Pathfinder and i had a Frontier years before. Ms Conway was extremely helpful, responsive and knowledgeable. Thanks for a great experience.
Sales Consultant email@example.com
Sales Consultant firstname.lastname@example.org
General Manager email@example.com
Andrew W and Rodrigo S were excellent to work with. Very... - hxppe17
Andrew W and Rodrigo S were excellent to work with. Very professional and left with a new truck with a trade-in car. Went like clockwork without much delay in the entire process. Would buy my next car/truck there again.
I’m pleased with my experience with Sheridan Nissan. I... - Kasia
I’m pleased with my experience with Sheridan Nissan. I found the right car at the right price. I thank you for working with me.
The entire sales team was absolutely amazing to work... - Bcreepinup6
The entire sales team was absolutely amazing to work with. Definitely exceeded all of my expectations. Mr. Oba James and the management team were so helpful and got me everything I needed.
I highly recommend Sheehy Nissan of Glen Burnie. This... - D.J.
I highly recommend Sheehy Nissan of Glen Burnie. This dealership is very professional. Hernan is a great salesman. He made my car buying experience very easy.
This was the best dealership experience ever! All staff... - Les Baker
This was the best dealership experience ever! All staff were friendly and worked hard to identify a deal that worked for me. I got the car and color I wanted.
A great experience my salesmans name was Mohamed... - Mosi Osaze
A great experience my salesmans name was Mohamed Saddique very polite knowledgeable engaging put me at ease he deserves a 5 if it was higher I'd give him more. Thanks for everything
at present , I am not pleased with the service. Car... - sgiles75
at present , I am not pleased with the service. Car continue to have the same problem with fan belts. Need Help with recurring issue. Techs. need to provide the service need.
I just purchased a 2020 Nissan Altima. My second purchase... - nissa
I just purchased a 2020 Nissan Altima. My second purchase within 5 years from Ourisman. As always the entire process was easy. Great car, great deal and great salesman. Nick Cutlip makes sure my 2.5 hour drive is worth the trip. Nick truly is the best of the best. Check out this dealership before you buy anywhere else..
What more can I say other than Thank You. Had the best... - Bruvz
What more can I say other than Thank You. Had the best experience with Blair Osburn. Met Blair a while back when he was working at another location closer to me. I was not aware and reached out to Blair to see about a new lease to replace my Pathfinder. Porter is definitely not a dealership I would have considered due to the distance from my home however Blair asked me to give him a shot. We went over different vehicles (2021 Rogue, 2020 Rogue, 2020 Murano) and options and once we narrowed it down Blair gave me really aggressive pricing on a 2020 Murano. Blair assured me that the numbers give would not change and when my wife and I arrived at the dealership the vehicle was clean and ready. We did a test drive then went over the deal again. Everything was exactly as discussed. After a very short wait we met with the finance manager who went over our paperwork and contract. He offered some protections and very reasonable prices and we signed our documents. My wife could not be happier about her new Murano. Blair did a great job and I will definitely work with him and Porter again in the future.
I had an amazing experience from the service department,... - TheLynnVaughan
I had an amazing experience from the service department, to sales, to finance. Matt, Michelle and Jamaley are outstanding and I’m so grateful for them. I was having issues with my truck, they were very informative, not pushy at all. I asked to look at a car and fell in love with the 2020 Nissan Maxima 3.3, especially in sport mode (the only mode you need 😂). Thank you Sheehy for helping me get my new luxurious ride! I’m so happy with the service and my purchase. I’ll be back in a few years!
You can sense the team vibe with everyone from sales to... - YHS
You can sense the team vibe with everyone from sales to service at bel air Nissan. I really like the "homey" feel I get from the staff here. Jones for Life!
If I could give them a -5 I would. I will be reporting... - Esreald75
If I could give them a -5 I would. I will be reporting my experience 2 the news. I will never use this company again.
Worst experience ever - Baltimore11
As a previous commentor said, Scott, the manager, is an absolute jerk. He is rude, disrespectful, and unwilling to help. This place is disorganized, inefficient, and ultimately, dishonest. They make promises about service and work that they do not honor. I would strongly suggest going somewhere else.
I continue to receive the absolute best customer service... - TMCCOY
I continue to receive the absolute best customer service from Mr. Damon Wells! Mr. Wells is a professional service consultant at Passport Nissan of Marlow Heights. I feel like Mr. Wells goes the extra mile for my wife and me, but he consistently tells us that “It's the standard operating procedure.” He takes the time to educate us, and he provides information that keeps both my wife and me safe in our Nissan vehicles. My goal is to remain a faithful customer at the Passport Nissan of Marlow Heights for life!
I had a great experience and got a great car! Thanks a... - Ilya
I had a great experience and got a great car! Thanks a lot to Darcars Nissan for their support while I'm shopping! Would definitely recommend their dealership to friends.
Mr. Kevin Higgins, the Director of Service, is EXCELLENT... - Natasha Mueller
Mr. Kevin Higgins, the Director of Service, is EXCELLENT in every category! I am so thankful for him being there! He makes darcars look good :-)
Do not go here .I took my Sentra in for a passenger... - no#1
Do not go here .I took my Sentra in for a passenger airbag recall my dash was perfect . After replacing the airbag the airbag cover part of the dash is all loose .I called them they told me to bring it in ,I diid they came back to waiting room and said it is all done they glued it all down . I went to car and I could not believe it the dash was sticking up even further than before ,I wanted to flip out but decided just to go home .When I got home I checked it out and they used some junk that looked like you use on your house what a joke .I pulled up the loose cover and removed the junk glue that only would have hardened and lifted the cover even more .If someone gave me a brand new Nissan for free I would take it somewhere else to be repaired.
Hideous, go anywhere but here. They tried to charge me... - Mikuli
Hideous, go anywhere but here. They tried to charge me $5,000. I took their estimate to another garage who said I didn't need ANY of this work done. And don't expect to get anything fixed there without waiting three hours for them to diagnose EVERYTHING that is wrong with your car... not requested—enforced. What a waste of my time.
Efficient & knowledgeable - Ken
Bernardino Lim was excellent !
I would recommend . The entire process was very good.. the sales was able to listen to my concerns !
I would ask for my salesperson by name .
THE WORST EVER! STAY AWAY! - COOPER13
THE WORST SERVICE DEPARTMENT EVER. STAY AWAY!!!!!!!
They didn't listen to any of my concerns. They let me drive a car that almost killed us. Then all they could say was "we didn't do anything wrong."
I have owned/leased nissan for 6 years and I have never seen such crappy service.
Now it's time to turn in my nissan and I couldn't be happier, this dealership's irresponsibility and lack of professionalism is so bad that I don't ever want to deal with such garbage again.
STAY AWAY. TRUST ME.
Worst experience ever - Cyndi
This place is run by clueless bullies.They harassed my 18 year old son, called the cops on him for opening the door and checking out the inside one of their unlocked used vehicles during normal business hours. I believe they picked on him because he looks young and they thought he wasn't a potential buyer. They lost a potential sale, we bought a car elsewhere.
TERRIBLE Service / Parts Dept. (Timonium Road) - Mickey Mouse
Yesterday, I went into Nationwide Nissan Service Dept. to request a broken plastic clip part for the driver side molding on my car. Ryan looked at the car and stated that he would order two plastic clips for $10.00.
Upon picking up the clips today, he ordered two weather stripping clips which I never requested BUT he said they were missing and costs another $10.00. I noticed the clips for the molding were smaller than a dime , even a chimpanzee monkey could clearly see the plastic clips are the size of a quarter. After requesting a full refund from the woman at the front desk she took the clips and disappeared into the smokey back room for 15 minutes. Upon her return, she asked another woman at the front desk to give me the $20.87 back in CASH which I had paid for the day before. They ARGUED about whether this would mess up the accounting books across the street and that she could not give me cash back for anything purchased over $20.00. REALLY?!! After being thoroughly disgusted with the LACK of QUALITY customer service, I went down the street to Kelly Body Shop who called Nationwide Nissan to see if they could get the plastic clips. They called and were told by Nationwide Nissan Parts Dept., that the clips for that part could NOT be PURCHASED and that I would have to buy a NEW Chrome MOLDING piece for $220.00. I said NO, I'm not doing that.
Kelly's Body Shop told me to go online and purchase the plastic clips from Clips and Fasteners .com and that they would fix the molding for FREE, NOW that's Customer Service!!
Clearly, I was LIED to and misled by Nationwide Nissan Parts Dept. into purchasing the clips that were NOT even available to be purchased and was forced to listen to a ridiculous argument between two employees to an absurd degree JUST to get my $20.87 cash back. UNBELIEVABLE!!
I will NEVER RETURN to that disorganization and chaos EVER AGAIN!!
I purchased a used 2007 Nissan Maxima from this... - twynn4lif
I purchased a used 2007 Nissan Maxima from this dealership. The sales guy was nice however, the business practices of this dealership is the worst. I traded in a Infiniti G35 when I bought the maxima. Thirty days later the G35 was still not paid off by the dealership eventhough I called them about 3 weeks later because the finance company on the G35 kept calling me about a payment. After several phone calls to RStempler for them to send the payoff to finance company, they finally sent the payment. Well, 10 days later I get a call about being behind 2 car payments on the G35 because the check that RStempler sent had bounced. How in the world does a nationwide dealership bounce a check. There irresponsibility has now caused my credit to be damaged because they didn't pay for the trade in. I would not recommend this dealer to anyone especially if you are trading in a car. It has been a month and a half and my trade in still isn't paid off.
Finance & Insurance Manager
Lancaster Nissan Inc
Nissan Ellicott City