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Great place to shop!!!! Looking forward to another deal... - freddie050675
Great place to shop!!!! Looking forward to another deal soon!!
Best Audi dealership in Maryland!
And James and Thomas were the most helpful team in getting me in a new car.
Top Reviewed Specialists At This Dealership
Senior Sales & Leasing Advisor
Audi Brand Specialist
David, Was both knowledgeable and helpful. Great guy to... - None
David, Was both knowledgeable and helpful. Great guy to work with and the new showroom was beautiful. Overall a very nice experience and I’d go back.
Audi Brand Specialist/Magna Society
Joe is amazing! He was extremely helpful in answering all... - Alexi New
Joe is amazing! He was extremely helpful in answering all of my questions and demo-ing each of the car's features. After several years without a car, I was nervous about getting back in the driver's seat—he put me at ease and continued to check in to make sure I was happy with my purchase and felt comfortable on the road. I highly recommend Joe for a seamless purchasing experience and excellent customer service.
Audi Portfolio Manager
Suhaylah Adebo is a Service Manager at Audi and she is... - jablaw
Suhaylah Adebo is a Service Manager at Audi and she is gracious, willing, and effective in making your service visit a positive one. At 5PM, Service gets busy as people want to pick up their vehicles. She was extemely attentive and guided her staff in getting things done.
We have had Mercedes, Land Rovers, BMW's, and Audi's so we know what a Luxury Service experience should be. And she seems like the glue that holds the Dept together.
Many Many Thanks!
Mamta took great care of me during the process. I... - Jsthigpen84
Mamta took great care of me during the process. I traveled from Baltimore to Chantilly, the car was waiting for me to test drive upon arrival. The process was much better compared to other dealers
I was very impressed with Audi Owings Mills dealership in... - therealdonmccoy
I was very impressed with Audi Owings Mills dealership in assisting me in purchasing a preowned Audi TTS. I purchased this car out of state online with the help of Nancy Hughes. She arranged to have me picked up at the airport, have the paperwork needed to complete this transaction ready to go and explained the features of the car before I drove it back to my home state. I was very pleased with the dealership’s assistance and would certainly buy from them again!
It was really great experience and lesly make it super... - Booha
It was really great experience and lesly make it super easy
Thank you Audi
Lesly you are the best and thank you again
Criswell Audi is horrible dealership. Will never use... - DCBMBA1
Criswell Audi is horrible dealership. Will never use their service or collison center after a terrible experience. Proceed with repairs that were not authorized by insurance company but stated they would work the insurance company to resolve cost difference. Completed work without my authorization for the cost difference and then demanded payment to get my car back . Manager is very unprofessional - George Criswell, would not repond to my calls. Have filed a BBB claim as well as an attorney.
The sales experience at this dealer was unlike any other.... - KG10
The sales experience at this dealer was unlike any other. We had contacted at least 5 (closer) dealers before finding Ourisman. From the first phone call, Corey took care of us. He was direct, polite, respectful, and gave us exactly what we were looking for. Even after a very big complication, Corey made it right and ensured we got exactly what we were looking for. Couldn’t recommend this dealer and Corey highly enough.
My experience in the service department is great. Each... - Jennifertaylor63
My experience in the service department is great. Each time I have my truck service they pay attention to detail and service what I ask and they go above and beyond as well as do not pressure you to get other issues that may arise, they give you a breakdown.
My wife and I had been looking for a used RS RS5 for a... - twinstar3
My wife and I had been looking for a used RS RS5 for a long time. We found one at Audi Hunt Valley, which was a bit of a concern as we are in California, but they are an Auto Nation Dealership, so I figured they could transfer it to a local Auto Nation Dealership for a charge.
I connected with Nick Hill at Audi Hunt Valley.
Nick sent me information on the car I wanted, and we worked out the details (Including Price and Shipping Cost) to have it shipped to an Auto Nation Dealer in my area.
I connected with a local Auto Nation Dealer (Roseville Subaru), where the car was to be shipped. They advised there would be some advantages if I purchased the vehicle from them directly and that since they were all one Auto Nation Family, it wasn't an issue to move the deal. I signed paperwork agreeing to the price and the non-refundable shipping charge. Kevin, the used car Manager at Audi Hunt Valley, called me and asked why I moved the deal. I explained that, according to the local dealership, it was better for them to do the deal since they were in California and could offer the Auto Nation fice day guarantee. I said I'd like to buy the car and hoped they could work out the details between the two dealerships. He said they could.
Audi Hunt Valley sold the car to someone else, and when I was finally able to get someone on the phone, Kevin said, "He didn't know I was still interested in the car."
I'm not sure if it is all of Auto Nation or just the management at Audi Hunt Valley, but these people are without a business, moral, or ethical compass!
Great Q7 purchase experience! - tsteve
I recently purchased a 2017 Q7 and the deal went very smoothly. I highly recommend General Sales Mgr. Karl Pugh, Finance Mgr. Greg Kaplan and Internet Sales Mgr. Ryan Ducket as I was in and out in no time with what I consider as competitive a deal as one could hope for. All great guys too ... I felt in good company with these gentlemen!
Audi Silver Spring
Audi Exclusive Service Consultant