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Bought a 23’ trailer in June 2020 & had great &... - masonesqd
Bought a 23’ trailer in June 2020 & had great & continuing communication with the salesman prior to the sale as he was very attentive to keeping me informed of the status of the negotiation of the final & fair price, & delivery. We had excellent service from the Finance Dept rep who was very knowledgeable and efficient in arranging the loan & all of the associated administrative requirements. At the conclusion of that we had an excellent bumper to bumper explanation of the workings of the trailer from the service rep who allowed us to video the more technical aspects. The trailer was missing one small interior component & the female Parts Dept rep was genuinely sorry for the minor oversight & kept us continually informed as to the status & ensuring we did receive it. She was very attentive & prompt to the various emails I sent. Post-sale, we have had to get extensions of the temporary registration due to COVID implications from the state DMV where the trailer is to be registered. Again, the Finance Dept rep has provided excellent communications & ensuring I got the new extensions prior to the old ones expiring. The only reason I did not give a 5 star review is because the building, a converted house, needs a good scraping & coat of paint to be more inviting.
Stay as far away from this dealership as possible, if you... - Jon
Stay as far away from this dealership as possible, if you buy from there you too will be posting a bad review. Bought a new 2021 Jayco junk wheel and have never used it because it’s been there for 6 weeks getting warranty work done. Watch out for the fee that they will demand before they look at your warranty issues. Mike the general manager a con artist. No respect for the customer what so ever. Buy somewhere else, you’ll be glad you did.