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Very good experience and everyone was very nice and... - Kpeck1541
Very good experience and everyone was very nice and helpful.
Pernell Forrester helped me through the process and was very helpful in answering all my questions and also helped me set up everything in my new jeep.
Top Reviewed Specialists At This Dealership
Sales and Leasing Specialist
Sales and Leasing Consultant
Jennifer Toce should be receiving a 10 star rating.... - Rob McDermott
Jennifer Toce should be receiving a 10 star rating. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Her professionalism, excellence at dealing with customers, attention to detail, knowledge of vehicles and are just a few assets and abilities in her trade.
We have had several very smooth, fast purchases and transactions dealing with Jennifer Toce with Pellegrino Chrysler Jeep.
Thank you Jennifer, looking forward to doing business with you again!
Steve Gray was SUPERB. I have Reedman Toll right across... - sally Mitlas
Steve Gray was SUPERB. I have Reedman Toll right across the street from my office, but drove over 30 miles to do business with him. Steve came highly recommended by a friend and I am very grateful I took his advise and contacted Steve. The entire experience was highly professional and very enjoyable. Bravo, Videon, for having Steve on board!
New and Previously Enjoyed Sales
My husband and I had the pleasure of working with Brian... - J. Rosen
My husband and I had the pleasure of working with Brian Perry. He was efficient, knowledgable and made the process of buying a Grand Jeep Cherokee seemless. He gathered as much information
Matt the sales guy was very nice and friendly. He was... - OMNJOY
Matt the sales guy was very nice and friendly. He was very helpful in teaching me the new technology. Thank you Matt for your knowledge
5th vehicle from this dealership! Service and sales is... - LISASUE56
5th vehicle from this dealership! Service and sales is awesome! Jonathan Powl was great with the deal and explaining the features! Happy with my new vehicle!
April was amazing! She provided excellent customer... - Pollockcaitlin819
April was amazing! She provided excellent customer service and got me the best deal!! She was very enthusiastic and optimistic the entire time. The finance team was surpringly easy to work with as well. Overall a great experience.
Certified Sales & Leasing Consultant
Sales & Leasing Consultant
Friendly staff. Clean environment to wait. Took my jeep... - maryaurelia
Friendly staff. Clean environment to wait. Took my jeep on time and returned promptly. I pass no less than 3 other dealerships to take my jeep to Vann’s!!
Certified Product Specialist
Greeted with open arms and had every question answered... - jessepini56
Greeted with open arms and had every question answered with patience. Brian made my experience at Family Dodge smooth and easy and put me into a dream car of mine at a great price.
Certified Sales Consultant
Internet Sales Associate
We had a great experience with used car purchase for our... - jgreen3287
We had a great experience with used car purchase for our son. Brandon was knowledgeable and very personable. When looking for another vehicle we will be back.
Internet Sales Manager
The service from Nate was above and beyond. He kept me... - dwwilliams24
The service from Nate was above and beyond. He kept me involved with the progress of my vehicle. It was ready when he said it will be ready.
The vehicle I bought had a check engine light the same... - RUBENERIVERA76
The vehicle I bought had a check engine light the same day I took it home. They are working on it for the second time. Hopefully is fix right. fingers crossed
Product Sales Specialist
Master Certified Product Specialist
Excellent staff! Helpful courteous! Knowledgeable and... - carben4444
Excellent staff! Helpful courteous! Knowledgeable and accommodating! Our salesman Eric Weigand was a delight! Will recommend him to our friends and family!
We were very impressed at every level!
Correction:Dealership Staff commitment to I buyer not... - Lmb
Correction:Dealership Staff commitment to I buyer not 100% satisfaction of complete knowledge loan error maintained car heat they won’t fix I pay first.
Just purchased a new 2021 Jeep Wrangler Sport. Very... - Jsherman223
Just purchased a new 2021 Jeep Wrangler Sport. Very pleased with the dealership and my salesman Ira Silverman. Ira was everything you could ask for in a honest, thoughtful, and informative representative for Lilliston Jeep. He didn't try to hard sell, or mislead in any fashion. He answered all of my questions and made sure all of my needs were taken care of.
I plan to purchase more Jeep Wranglers for my farm in the near future from Ira and the team at Lilliston. For anyone considering a new Jeep vehicle....definitely stop by and visit with this dealership and ask for Ira. Literally one of the best buying experiences I've ever had in buying a new vehicle.
Amazing service as always when I go to the service... - SAMBNC
Amazing service as always when I go to the service department. The are always kind and friendly and always tell me about how long it takes for my vehicle to be serviced
The dealership is in a very convenient location and the... - JESSICAN
The dealership is in a very convenient location and the staff are very professional and friendly. Brian Coffin, from the Service Department, was very helpful in getting our Jeep serviced at a convenient time for us. If we were to purchase a Jeep, we would not hesitate in going back to this same dealership.
Long Time Customer - camfam819
I have purchased and had serviced three (3) Ram trucks from Country Chrysler Dodge Jeep in the past 14 years and have had nothing but outstanding service at every turn. I've had the pleasure of working with Marty Lawrence for many years and he always provides world-class service. My current truck, Ram 3500 dually is principally used to pull a 4-horse head-to-head horse trailer from April - October each year. I completely trust all service needs to Marty and his team and I have never had a mechanical issue while using the truck.
The only reason I gave it one star is because they did... - smith_david6750
The only reason I gave it one star is because they did not offer negative numbers. The people in the service desk did not know what they were doing
My experience with Keene has been awful. I live a couple... - Daytw87
My experience with Keene has been awful. I live a couple hours away so I wanted plenty of pictures and a walk around video of a 3500 Ram. After 3 days of talking to the salesman I still had not received pictures of under the truck or a video as requested. When it came to negotiating they were very unwilling to work with me, and I am very aware of how far negotiations can go with dealerships. Once they presented a spreadsheet they did not have the correct numbers we had talked about. These salesman would much rather push the customer off until the next day it seems like. Would not recommend.
I have dealt with New Holland many times throughout the... - rhctom
I have dealt with New Holland many times throughout the years due to the excellent cooperation with both the sales team and repair shop. Recently I have dealt with Jerimiah Redcay who has shown himself to be professional and trustworthy.
My sales rep, Eduardo Veletanga ( not listed... - Angelrodriguez
My sales rep, Eduardo Veletanga ( not listed here...bummer), and mike the manager just did a fantastic job with getting me a deal with a 2020 Laramie. I could have done this anywhere else.
This is the 3rd car/Jeep/truck (in that order) that I bought, and the Rodriguez family could not be any happier.
Awesome service - sillsj
My wife,2 girls and I had an overall great experience at the dealership. We live an hour away and will be going back for services to our minivan and our next purchase! Hank was very knowledgeable, friendly, and honest! My only complaint was financing said they would try to get me a loan through a credit union and they did not try.
Professional. extremely courteous and knowledgeable. My... - sally
Professional. extremely courteous and knowledgeable. My scheduled appointment time had me in and out most expeditiously. The waiting area is open and welcoming. The staff is very friendly and courteous. Zach greeted me upon entering and exiting as though I was a celebrity - he is extremely professional and engages every customer with the most polite and professional demeanor.
Linda Dykhouse was great! Her knowledge of all the... - lyw9128
Linda Dykhouse was great! Her knowledge of all the departments in the dealership made her an invaluable asset to the Company. She should be the GM
I worked with Greg Kohr for a used Jeep Grand Cherokee.... - N_85
I worked with Greg Kohr for a used Jeep Grand Cherokee. He is an awesome salesman and was great to work with, very easy and down to earth to talk to. I got a good price on the Jeep and my asking price on my trade. Finance went well but had to say no a bunch of times. Their certified pre owned warranty paid off big time as the whole cooling system had to be replaced. 3500 total but cost me just 100 in deductable. I'll take it!
Purchased a used truck and Jim our salesman was very... - Robin
Purchased a used truck and Jim our salesman was very helpful and courteous. Could not of had a better experience. Everyone made it a smooth transaction.
Bob novicks is the best we just recently bought a 2020... - grman3815
Bob novicks is the best we just recently bought a 2020 equinox they were very helpful very kind and made you feel relaxed the best thing about Bob Novak's is they are honest people to deal with I recommend if you're buying a new vehicle or even a used vehicle go to Bob novick
Salesman was nice then it all went down hill. - klh117
Went to buy a reliable affordable car for my son. Found one he liked and the internet price was $11,700.00 which was a very good price for the vehicle. Did not ask for anything off that price. When he came back with the final on the road price it was over $14K. They included a reconditioning fee of $1,495.00 plus other charges that had nothing to do with taxes, tags and title. I couldn't get out of there fast enough. What a joke of a dealership, My advise is do not waste your time at this bogus dealership. There are too many good ones.
I can not say enough good words about Kate. I drove 200... - 2020 JLU
I can not say enough good words about Kate. I drove 200 miles, passing tons of other Jeep dealers, to purchase my new Jeep from her. She is beyond amazing and lives up to her reputation of being an awesome, upfront, and honest saleswoman. I contacted Kate precovid to order a wrangler with a manual trans. The order was placed on the phone in February and then the factories closed. I ended up getting the car in June and could not be happier. Kate’s lease price beat other dealers by $100+ a month. Kate kept in contact with me throughout the order process and the wait. I have already sent friends her way. I will never purchase a Jeep anywhere else and will be giving her my business when our other Jeep lease ends. Thanks Kate & Courtesy Family
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