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I've had been searching for vehicles for over 6 months... - Guilcosta10
I've had been searching for vehicles for over 6 months until I thankfully found Sedeke and his team at the Alexandria VW. I cannot express how thankful I am and appreciative for having Sedeke as my salesperson. He was beyond attentive, caring and extremely patient with the entire process. I have expressed my awesome experience with with my friends and family and will certainly return to this dealership for any future purchases! Sedeke was an absolute pleasure to work with
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We had an excellent experience with Simon in Nov. 2020... - Lauren.buys.car
We had an excellent experience with Simon in Nov. 2020 buying a Subaru Forester! He was honest, personable, and worked hard to help us get a great deal! We would recommend Simon to anyone looking to buy and would go back to Stohlman for our next new car!
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I worked with John Mulé to purchase a 2021 Tiguan SEL.... - B.Falgiano
I worked with John Mulé to purchase a 2021 Tiguan SEL. Was a highly enjoyable experience, he was able to closely meet the number I went in there with, and while financing was taking care of everything, he continued to engage in pleasant conversation and let me take the ID.4 out for a test drive as well. I had previously worked with him years ago and knew he was a stand up guy, but this solidified a customer for life!
First time customer, terrible customer service. Too many... - Mr. Royal
First time customer, terrible customer service. Too many things went wrong. The collision department was great. It was an experience never to be forgotten. Thanks
They scheduled me for test drive of a car that is... - Johnson26
They scheduled me for test drive of a car that is already sold to someone else. Thank you Carlos !!? I gave up on another car for this!
Fantastic experience buying second Volkswagen from Karen... - St.Jimmy
Fantastic experience buying second Volkswagen from Karen Radley. Their staff is incredibly professional and considerate of buyers time during the process. Glad to have these folks as part of my vehicle family. I have serviced with them for 12 years, excited to have another car to keep coming back!
Unethical, unhelpful, and incompetent. Negligently... - esaqr
Unethical, unhelpful, and incompetent. Negligently installed a warped driver side mirror, did something to cause infotainment system to begin to malfunction, never took responsibility, only argued and wanted to charge for more labor. Avoid like the plague.
I am a returning customer for there other dealership... - Charles
I am a returning customer for there other dealership King GMC Zero customer service after purchasing 2 cars Very sad I1 year trying to chase them to repair and take care of me Maybe this Kia dealership is C more professional Nicer Helpfully I hope so After 1 plus year Can yo u blame me reaching out Thanks 301 9080560 Charles
There is a genuine 'connectedness' amongst all... - clapine
There is a genuine 'connectedness' amongst all the employees with the dealership that I've never seen before. My judgement is that it produces a level of service that clearly speaks to 1) caring for the customer, 2)seeing to it that the performance of the customer's car meets or exceeds the customer's expectations when he purchased it, 3) that the work is professional and equitably priced. In short, Martens Volkswagen owners, sales and service personnel are a team with a philosphy to do good work, to please and more than likely keep that customer coming back... CHUCK LAPINE