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Karen Herbert was a great salesperson. She was attentive,... - Tecdlw01
Karen Herbert was a great salesperson. She was attentive, accommodating and patient. I did not want to come inside the showroom because of COVID concerns and she was very understanding and accomplished the entire process on line and outside in the parking lot. She even contacted me on a Thursday while she was on vacation to let me know my vehicle had just come in, and that she was making arrangements for me to pick it up immediately upon her return on Monday. She also made sure the finance person contacted me so payment and paperwork could be completed efficiently. I would recommend her and BMW Silver Spring to anyone who is looking to purchase a BMW.
Top Reviewed Specialists At This Dealership
Everyone were helpful and the lounge was very clean.... - Cesar
Everyone were helpful and the lounge was very clean. Fast service. I was informed of all required next serive options and price. Wasn't pressured on any services.
I’m great full for having a salesman like Paul Blakeman.... - vinny
I’m great full for having a salesman like Paul Blakeman. He was knowledgeable, well experienced and courteous. I’m glad to have purchased a vehicle of that type of performance. I’ve owned American cars, which I loved (96 Ss impala, 2007 charger srt8, 2010 camaro ss) and now this high engineered m4. Nothing I’m
my eyes, handles and hugs the road on a turn like an this m4. If I’m not mistaking you can look at the reviews, it’s because the front to back weight ratio is equally balanced therefor distributing the weight of the car evenly, if that makes sense.
As far as the finance department I say stay away from them and a gentleman by the name of Anu who I felt as though might have hustled me a bit, that’s my opinion. I never understood how I had an interest rate of a little over 3% when I was leasing but some how after I went to purchase the vehicle it jumped and doubled to over 6% and I never was late on payment for 3 years. I don’t not recommend their finance department.
Moses is nothing short of excellent. Always a pleasure... - hbackhausen
Moses is nothing short of excellent. Always a pleasure working with him. He always makes sure that you and your car are completely taken care of.
Great experience! Nathan was our advisor! He was great. I... - S. Griffith
Great experience! Nathan was our advisor! He was great. I hate buying cars because you stay in the dealership all day. Nathan had us in and out! Great buying experience!
Alex Yakoviev was awesome! He deserves a huge bonus!... - JeffB
Alex Yakoviev was awesome! He deserves a huge bonus! Couldn't be happier with my experience or my new car! BMW of Fairfax completely out shines any of the other local DC BMW dealers I've dealt with.
BMW of Silver Spring