Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
At Southern auto group I usually bring some vehicles in... - Daquan T
At Southern auto group I usually bring some vehicles in for maintenance so the experience is always Great & smooth and for my first time buying a car it was awesome.
Never buy from these thrives...they overcharge by at... - Gotscrewedatkia
Never buy from these thrives...they overcharge by at least $2000...I bought a New car and sold it 4 months later and lost $6000...
Best car buying experience ever! Damien Beale was a... - Fred P
Best car buying experience ever! Damien Beale was a fantastic salesperson and manager John worked to get the very best deal. After a truly horrendous ordeal at another dealership the day prior, this was amazing. I highly recommend the dealership and service department even if you’re from out of town, it’s worth the drive.
I have always had a good experience at Patriot. I look... - soweis
I have always had a good experience at Patriot. I look for two things...excellent work on my vehicle and HONESTY! They are honest, and do great work!
Bought several used Cadis over the years. Always a good... - Kyle Britt
Bought several used Cadis over the years. Always a good experience with no subterfuge. Mature and knowledgeable sales folks. Service and sales people are on the same page.
This had nothing to do with covid19. This is just the way... - gnick
This had nothing to do with covid19. This is just the way the dealership does business it's service department that is on August 28th I had my 2008 Chevy suburban end have what they said with an engine replacement. They said it was going to be about 10 days to do the job. got no updates got no how are you this is what we're doing but now it is September the 29th and they say now that they're finished with it. oh yes by the way we had to put new motor mounts in the truck without telling you or asking for authorization. I understand that you need motor mounts but where they old or will they broken. There was money already in the estimate to cover unexpected parts due to age rust and etc. I said they called numerous times to try to get a hold of someone to ask for authorization but nothing registers in the call logs of the cell phone. I spoke to Warren Morrell in the service department. He tried to explain to me that he was doing me a favor for putting those in without asking for any authorization to do so. If this is how Ken Houtzs service policy is I think it's pretty xxxx poor that they don't have to ask the customer to fix things without their authorization to go above a certain amount of dollars. most companies the work stops until you get authorization. so what's my opinion that you need to watch them very closely at every itemized list and everything they do because they might try to slip in something that may or may not needed fixing you just don't know because they already said they like doing it your best interest but I will never get service done there ever again and I will never buy another car from them ever again because of this particular incident thank you. This had nothing to do with covid19. Called by the owner himself and he asked me to change this review and put in a certain thing and I said I would I will say that ken houtz Chevrolet did pay for the motor mounts and labor to put them in because they didn't ask for authorization and this was the correct thing to do. Will they do this to anybody else, I don't know so you have to keep an eye on them. They quoted me one labor rate before the job even started and then after it was completed it was another labor rate so keep an eye on it and get it in writing. thank you because there is a whole lot of she said he said things that go along in there that they will tell you and not do it un less it is in writing.
After picking up Suburban after a month. and a $8000 engine Replacement the truck is still having the same PROBLEM.
After speaking to Mr. Morrell this morning He said they would look at this AGAIN. This has been one big nightmare dealing with KEN HOUTZ CHEVEROLET. Not because of the prices that Mr. Morrell charges to for the same problems but different people it is because I expected the utmost knowledge and professionalism from a dealership that has been around for 40 YEARS but I still got a suburban doing the same thing after being told that a NEW engine would FIX IT ALL. $8000 Later..IT DID NOT.
again if any one reads this save yourself a nightmare and headache and DONT DEAL WITH MR. MORREL OR THIS DEALERSHIP
Thanks for reading
They said it was a cracked spark plug, but I know that this truck will do the same thing again and they left the EGR SENSOR and say it is not part of the engine I spent $8000 and it didn't com with that? Stay AWAY Run fast
SORRY service dept. - mepayne
Three and one half hours for an oil change and state inspection. With an appointment. Unacceptable and uncalled for. Beyond anything I would have imagined. I will NEVER return to this dealership for ANYTHING. If they were giving away FREE cars OR FREE service, I would NOT return.
Worse service center experience ever! - Ken
I took my car to be services after it had been in an accident. The work performed was marginal if best with horoble paint job. And had my stereo stolen while it was in the possession of the dealership service center. This business is horoble! The staff was extremely rude and the service center does shady maintenance I do not recommend this business.