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Devin was awesome to deal with. Everyone was very helpful... - Dlbthompson
Devin was awesome to deal with. Everyone was very helpful and professional throughout the entire process. If you are looking for a pressure free buying experience, go shop Boyd in South Hill, VA and see Devin.
Thank you so much!!!
Top Reviewed Specialists At This Dealership
Professional Sales Rep.
Great - SSBlue
Gave me a service appointment I made last minute same day. They got me in and out quickly which was very much appreciated on Black Friday.
Still having transmission problems with my 2016 Ram 2500... - Disappointed Ram Customer
Still having transmission problems with my 2016 Ram 2500 Diesel truck that has 27,000 miles. Transmission has failed and caused me to visit RAM Service Departments 4 times since 8/2019. The most resent trip being at the Crossroads Dealership on 8/25/2020. They are blaming me for water in the transmission and tell me I need to call my insurance company. How did that get in there is my question. The warranty is for 100,000 miles or 5 years but does not cover their service work apparently! This is my 1st Ram truck and it was special ordered in 3/2016. The Customer Service Hot Line is there to back the service manager's opinion and Not the Customer! I tried to communicate with every link Ram/Chrysler has that I can find. It's the customer's fault for buying this vehicle! I've been told to contact a lawyer. Can anyone recommend a lawyer for all the mental emotion they have put me through? First time on beach the transmission broke and my 2 week vacation was ruined. Had to drive 10 hours back and forth from 1st breakdown. Warranty did even pay total cost for rental vehicle to drive. Did I Say this Vehicle on has 27,000 miles!?
Excellent sales team - Ryoung9621
I just bought a used Toyota Tacoma at this dealership. The salesperson was helpful, respectful and courteous. He was easy to work with and was positive when asked more than once for the best deal available on the used vehicle. He was assisted by others in completing the sale. It is a young, able and friendly team and an experience that was lacking in stress. We were able to come to a very fair price.