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Zack Gray came through; AGAIN!! Excellent service with... - gtb1442
Zack Gray came through; AGAIN!! Excellent service with a no pressure approach. All five cars purchased for my household from him has been a pleasant experience. Thanks Zack!
The entire Priority Lexus Newport News experience was... - dso1552
The entire Priority Lexus Newport News experience was amazing! Matt Perez is, without a doubt, the best sales associate I could have asked for. I had a few style & color demands for an ES350 & Matt kept at it until he found the PERFECT vehicle for me! The rest of the team working on the sale were highly professional & friendly real people who made joining the Lexus "family" a pleasure. I look forward to many years of excellent customer service & support - many thanks!!
Long time Johnson Lexus customer and Eryk was extremely... - ncrhondad
Long time Johnson Lexus customer and Eryk was extremely helpful. I had requested a make/model/color that was not readily available and Eryk went above and beyond to insure I was happy. During the process he remained completely committed to insuring he communicated with me on a regular basis. From a car buying experience I would rate this experience as an A+
Poor Service & unprofessional conduct! I dropped off my... - Win Ray
Poor Service & unprofessional conduct! I dropped off my fleet vehicle for windshield calibration. Appointment was made by Glass America. Long story short, Cary Subaru dealer & Glass America are twin duds. They failed to coordinate payment for service & my vehicle was impounded for two days instead of 2 hours! Initiative & coordination is NOT a STRENGTH of Subaru of Cary! Southern States Subaru is only 10 miles away--go there! Don't hire Cary Subaru!
I knew that my next Car would be a Lexus. I had been in a... - Marquitta
I knew that my next Car would be a Lexus. I had been in a few times and drove a few different SUVs. I had been looking since July. Each time I came in MARGIE was VERY pleasant and patient with me. She did not put any pressure on me & was always willing to help me. She was always there when needed her. I finally made my purchase a 300NX Black on Black. I cried screamed & laughed at the same time. MARGIE gets 5 PLUS STARS!!!! She was WONDERFUL.!!!!
We drove from SC and we were greeted warmly. It was a... - pschline
We drove from SC and we were greeted warmly. It was a friendly yet professional experience. We love our car and was a good price!