Mercedes-Benz Dealers near 23847

I had a question about a part for my Mercedes. Contacted... - JODI.UMILE

I had a question about a part for my Mercedes. Contacted Renee and she helped me along. Part is no longer available but she gave me the OEM number so that I could follow through over the internet if I still wanted to look into the part. Also gave me some idea on what might be the issue. If still needed help to bring it in and the Service manager there would be glad to help.

The service dept always does a great job! Bill Cochran... - Chetai

The service dept always does a great job! Bill Cochran always does a great job of arranging things with the service dept and they always provide wonderful service.

David Spicer always does a great job. Very pleased to use... - TerriB

David Spicer always does a great job. Very pleased to use him as my service adviser. He always takes those extra steps to ensure things are correct. Terri B

Steve Pflueger, the Commercial Manager, provided... - mhanigan01

Steve Pflueger, the Commercial Manager, provided excellent service on a recent potential Sprinter purchase. He had excellent knowledge of the product line, was very responsive to questions, and worked to understand my needs and suggest options. He did not try to sell me anything other than what I needed. I highly recommend him.

they don't do what they say they will do when they say... - dlsmason

they don't do what they say they will do when they say they will do it...and communication is awful...forget about ever getting a call back if you leave a message...stay on hold as long as they will let you...just horribly late and slow about everything...you'll be FAR better off getting service elsewhere if you care for any communication at all