I am an admitted tough customer and, with that said, I... - Steve
I am an admitted tough customer and, with that said, I recommend John and the Stephens Auto Center team at the highest possible level! As additional background, I am a self-professed car aficionado and have been following the planned release of the new full size Ford Bronco for well over five years. After placing my reservation on the release night in July , 2020, I did extensive research on what dealer to select to complete my order. With over 3,000 Ford dealers in the United States of America, Stephens Auto is the only Ford dealer I could find willing to offer a discount off invoice AND put this offer in writing in plain English!!! http://www.stephensauto.com/2021-bronco/
John and his Stephens Bronco team are heavily vested in the emerging and fiercely loyal Ford Bronco community and related groups and sites. John would likely classify me as a Bronco "Super Fan." As such, I am actively involved in most of these in person and online groups and forums. Many members of these communities (and possibly competing dealers) openly trolled my posts, saying that Stephens Auto Center was "over committing" and I would likley see my order in the year 2022+! While the true test will be in the final delivery, corresponding pricing, and the commitment of "no surprises", to date, John has responded in all of my detailed questions with a sense of urgency and corresponding level of detail. The manufacturing delays and the related extended wait for this vehicle build have been frustrating, although, as importantly, to date, the commitments from John and team have been made, AND continued to be confirmed in writing in accordance with the Stephens Auto commitment.
I look forward to working with the Stephens Auto Center team on this important purchase and in the future!
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