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Had a great, seamless experience buying with Gareth... - Bella NC
Had a great, seamless experience buying with Gareth Jesina. Affable guy, and relaxed, no pressure interaction. We are going to buy again in the near-ish future and it’s great to already have a good contact.
Bad business - Maryrenea
Please don’t buy anything from any of the dealerships. They treat people really bad and will not stand behind their word. They also upsell service so technicians can make more money you might need the work done or you might not. If you must buy a car from them get your own loan because they buy your points and you pay more in the long run. They also can’t afford to pay their bills so vendors need to be careful.
Beware of this Dealership - AA
Leased two vehicles from this dealership, The first a 328i after a couple of weeks we contacted the sales manager about how rough the car was riding, he informed us it was a 3 series they ride that way a year later when it was serviced they realized they left the shipping blocks in the springs terrible,
Car #2 a 4 series drove the car off the lot and noticed the right tail light was out, went back the next day they said they would have to order the light after 3 weeks and complaints they finally took a tail light out of one of the cars on the lot, We also noticed the passenger leather seat was cut, they admitted that it was cut during removal of plastic we waited weeks while they turned it into their insurance, then they tried to patch it instead of replacing, then they finally ordered a new seat after
many complaints, this process took two and half months.
Now 3 years later with new sales manager, new sales men (2) the sales manager tells us our options to buy the car out right etc. and that we have 30 days from the end of the lease to decide, we made our payment then we get notified by BMW that the sales manager has no authority to make those decisions.
This has been 3 years of terrible service broken promises and lies.