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Very good experience, answered all my wants and needs and... - Ethandickerson33
Very good experience, answered all my wants and needs and met everything I wanted in my experience. 10 out 10 Recommend and will defiantly be coming back in the future!! Great group of guys here
Top Reviewed Specialists At This Dealership
The dealership did a good job. But I shouldn't be... - melissambg23
The dealership did a good job. But I shouldn't be required to write a written review with a minimum of 25 words. The star ratings should be sufficient.
Commercial Fleet Business Link Manager
Timely - very nice ! A little expensive but was good... - champgary02
Timely - very nice ! A little expensive but was good service!I would like to see dealer have more inventory on ram trucks specially heavy duty 3500 & 4500
Excellent buying experience. The Jeep I wanted was in... - Terrinleon
Excellent buying experience. The Jeep I wanted was in stock and I was in and out very quickly. Mike was extremely helpful. Go see him if you are looking to buy a Jeep, he’ll take good care of you.
Worst service department of any dealership i have had... - Warrior
Worst service department of any dealership i have had experience with. They service so many cars you may wait days just to get an appointment and your car might sit there untouched for a few more days. Everytime you call you have to leave a message as no one who can give you an update answers their phone or calls you to let you know. They also do their best to keep from repairing anything covered under warranty.
Adam is great to work with and he will do his best to get... - Zach
Adam is great to work with and he will do his best to get you in a vehicle you want. All around great group of people at Fields Ram.
They are awful, evasive & pretty much non-responsive.... - pjmount19
They are awful, evasive & pretty much non-responsive. When I asked what was the "out the door cost" of the vehicle as I'm 4 1/2 hours away & need a firm idea of the cost, the, I presume heir apparent owner, Marc Stinnett, sent an email stating he had a transcript of the e-chat I had w the rep & would respond if necessary Bad slime dealership is the feeling I got
Buyer Beware or Shame on You! - penona
Bachman promised to repair a used car I purchased from them mid-March. After 5 visits over 6 months, Bachman did not repair the car and broke our agreement to do so. The car is still not repaired.
AWESOME Experience - JeepLvr
Okay, so I know this is hard to believe but there really is a car dealership and a car salesman that treats a customer with respect. I know, I know, you are thinking I am under the influence of something but guess what? I'm not and it's true. My husband and I were in the market for a new 4 wheel drive vehicle and I stopped by Stinnett Chrysler Dodge Jeep in Newport, TN., on my way home from work. I wasn't immediately descended on by a salesman, which was nice. I went into the showroom and met Mr. Bill Francis. He wasn't "honey this or honey that". He treated me very professionally. I told him what we were looking for and he suggested we get pre-approved through the dealerships website and then we could look at vehicles and options from there. He didn't drag me by the hair to sit down and "work the numbers", which I had heard before. Bill didn't call or email every hour. He let us do our homework and when we were ready he was there for us.
He also understood that my husband and I are professionals and lead EXTREMELY busy lives. When we finally decided on a vehicle he made sure that the paperwork was handled quickly and efficiently by the finance department as it had to be done on my husband's lunch break. Also the gentleman "Curtis" in the finance department was polite and thorough. He went over the options as far as warranty plans and he respected our choices. He made suggestions based on his experience. He turned what is usually a painful, excruciatingly long process into an informative, professional and concise process.
I highly recommend Stinnett Chrysler Dodge Jeep. It is a small town dealership that still treats customers with respect. Very rare in our world. Thank you Bill, Curtis and the Stinnett family.
AutoStar of Waynesville
AutoStar Chrysler Dodge Jeep Ram of Hendersonville
CDJR Sales Manager