Outstanding and Exceptional Experience - SC Jeep Buyer
I have probably purchased 25 vehicles in my life and can say without a doubt this was probably the most pleasant of all my automobile buying experiences. From the the receptionist who answered my initial call and greeted me when I arrived to the surprisingly positive finance process, everything and everyone was well above my expectation. I am a small retail business owner who strives for excellent customer service - I think these folks might have written the book. I drove from out of state and would do it again without hesitation. If you need a car, go see these people.
P.S. - Jewel is a Rock Star salesperson!
Top Reviewed Specialists At This Dealership
Mitsubishi Sales Manager
First time experience with purchasing new vehicle - impressive
Wonderful experience. Everyone was very understanding and helpful knowing that this was a first experience for a senior citizen. Mason and Dale and Dan treated me like family giving me the best deal working with my budget. I highly recommend Waynesville Dealership. Many thanks
Everything was explained to me in a manner that I understood before signing. That meant a lot .
CDJR Sales Manager
Chevrolet Buick Sales
Barry was amazing!!! - Jearwood
Thank you for helping us purchase our dream car!!! Barry was the best salesman ever! Saul was great as well. Definitely will be back on our next vehicle purchase!!!! Again, thank you from the Earwood’s!
AWESOME Experience - JeepLvr
Okay, so I know this is hard to believe but there really is a car dealership and a car salesman that treats a customer with respect. I know, I know, you are thinking I am under the influence of something but guess what? I'm not and it's true. My husband and I were in the market for a new 4 wheel drive vehicle and I stopped by Stinnett Chrysler Dodge Jeep in Newport, TN., on my way home from work. I wasn't immediately descended on by a salesman, which was nice. I went into the showroom and met Mr. Bill Francis. He wasn't "honey this or honey that". He treated me very professionally. I told him what we were looking for and he suggested we get pre-approved through the dealerships website and then we could look at vehicles and options from there. He didn't drag me by the hair to sit down and "work the numbers", which I had heard before. Bill didn't call or email every hour. He let us do our homework and when we were ready he was there for us.
He also understood that my husband and I are professionals and lead EXTREMELY busy lives. When we finally decided on a vehicle he made sure that the paperwork was handled quickly and efficiently by the finance department as it had to be done on my husband's lunch break. Also the gentleman "Curtis" in the finance department was polite and thorough. He went over the options as far as warranty plans and he respected our choices. He made suggestions based on his experience. He turned what is usually a painful, excruciatingly long process into an informative, professional and concise process.
I highly recommend Stinnett Chrysler Dodge Jeep. It is a small town dealership that still treats customers with respect. Very rare in our world. Thank you Bill, Curtis and the Stinnett family.
Went to purchase new Jeep - Morse
The staff was knowledgeable and gave us a fair trade in for our old jeep. Butch griffin was our sales person and I couldn’t have asked for a nicer guy. Helped that he was a cowboys fan.
Buyer Beware or Shame on You! - penona
Bachman promised to repair a used car I purchased from them mid-March. After 5 visits over 6 months, Bachman did not repair the car and broke our agreement to do so. The car is still not repaired.